Very easy to set an appointment. Very thorough modern eye exam that gave me more information about my eyes than I have ever had. Quality glasses that I’m super happy with, maybe the best prescript... See more
Company replied
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Very easy to set an appointment. Very thorough modern eye exam that gave me more information about my eyes than I have ever had. Quality glasses that I’m super happy with, maybe the best prescript... See more
Company replied
I needed an eye exam for Motor Vehicle. The staff at the Santa Fe store were wonderful. I was able to get eye exam the same day I walked into the store. Dr. Goodman was able. to refract my eyes by rem... See more
Did not realize that I would not be seen by a real doctor. Only a tech running me through a series of machines. I did not understand that I had to purchase 2 pairs of glasses to receive the free exam.... See more
Company replied
I had to come in as a walk in cause I had lost my glasses and everyone was super nice to me and incredibly helpful, I was in and out with a new pair of glasses within an hour, including the exam. :) s... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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4079 Cerrillos Rd, 87507, Santa Fe, NM, United States

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I would like to start by saying the I was there for way to long. My scheduled appointment was at 10:15am. I left the office at 12:40pm. It seems that anyone can just schedule and theirs is no consideration for how many people have already scheduled. An individual who was there before me ended up having to leave without even getting checked due to the long waiting hours. Service was just fine.

Reply from Stanton Optical - Santa Fe
The glasses are not up to par for the price.

Reply from Stanton Optical - Santa Fe
Treekie (I think, I always forget their name I'm sorry! is great! Yeah, the wait is rough but at least the crew is super fun. 😅

Reply from Stanton Optical - Santa Fe
Trunkie is the best. She is very knowledgeable. takes her time tp make sure everything is correct. She made my visit very successful. Thank you Trinkie

Reply from Stanton Optical - Santa Fe

Reply from Stanton Optical - Santa Fe
Friendly and knowledge of products and services.
Store real busy, could have used another employee

Reply from Stanton Optical - Santa Fe
My experience was fine. But the cost was a little high. I've gone to Eye Mart and it was cheaper. Then when I got a text that my glasses arrived and I could go pick them up, the girl that helped me, was going to walk away and not even ask how they fit when I put them on. So I told her to wait because they were too loose and needed adjusting. All she said was to come back if they needed further adjusting. Very unprofessional.

Reply from Stanton Optical - Santa Fe
Morgan and Trinkie were exceptionally friendly

Reply from Stanton Optical - Santa Fe
Staff was great, but wait time was terrible. Need more staff.

Reply from Stanton Optical - Santa Fe
Everyone at the Santa Fe, N.M. office has been EXTREMELY nice and helpful throughout the process!!! It is great to see that there are still places that have outstanding customer service. I was impressed with the exam process, it was very comprehensive and a new experience for me.

Reply from Stanton Optical - Santa Fe
Although the staff was very nice, they had to charge me $36 for replacing frames that were under warranty. I only had the glasses for 2 months and the frames snapped while sitting on the nightstand overnight. When I bought them I was told that there was a 1 year warranty (I wasn't told there would be a cost to me), so I don't understand the $36 charge. Beware of hidden charges.

Reply from Stanton Optical - Santa Fe
Complete waste of money. Internet exam doesn't work at all; many questions unanswered, and I had to figure out how to use equipment. In-person exam also confusing and I seemed to know more about how to use the equipment, which is bad, because I know nothing.
When filling out their tablet I reporting crust in the corner of my eyes. They told me I have an eye infection, which I don’t! After an hour, they refused to see me!
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