Stanton Optical - St. Cloud Reviews 36

TrustScore 4 out of 5

3.9

4475 13th St, 34769 St. Cloud, FL, US


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Rated 5 out of 5 stars

Every time I enter this location, the staff greets me and they make sure that they are taking care of their business while making sure everybody in the room is comfortable. They offer water. They let... See more

Rated 5 out of 5 stars

The quick and easy set up for the eye examine is great. No longer up and down moving from room to room just sit in one chair and move chair down line from one examine to another. The friendliest and... See more

Rated 5 out of 5 stars

Joshua was fantastic! He listened to me about my prior issue with glasses. He gave me several options. My whole experience was fantastic! I’m very happy with my new glasses. Thank you, Stanton Optical... See more

Rated 1 out of 5 stars

Unprofessional staff. The virtual exam is the worst part. The force you to read something that you can't see. They give you incorrect prescription. The manager (Joshua) solution it's put .25 less to... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 4475 13th St, 34769, St. Cloud, FL, United States

  • 4072700362
Promotion box for Stanton Optical - St. Cloud

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.9

Great

TrustScore 4 out of 5

36 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Frames I was given were not correct color. Gaslighted and called a liar by say and manger.

Frames were not what I ordered (wrong color). Staff were not helpful at all. Told me I was wrong, even though I had a copy of my order that showed correct color. Manager did the same. Will not be returning.

Edited to add: it’s now been 1 month and I have heard nothing from anyone at Stanton Optical.

March 13, 2026
Stanton Optical - St. Cloud logo

Reply from Stanton Optical - St. Cloud

Hello. We're truly sorry to hear about your experience and any confusion regarding your frames. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

No problems with Stanton

I had no problems with Stanton. They took care of my glasses and prescription in a timely manner. They were helpful and considerate . I would recommend them to anybody.

March 14, 2026
Rated 2 out of 5 stars

I was told that they accept my…

I was told that they accept my insurance but when it came down to pricing, they said that I could get a better deal with one of their specials going on. I ended paying almost triple what I normally pay for contacts. The staff was friendly but I’m upset I had to pay so much without getting a heads up. Also the contacts I received are super thin and rip very easily.

February 24, 2026
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Reply from Stanton Optical - St. Cloud

Hello. We're truly sorry to hear about your experience and any confusion regarding insurance coverage. Our goal is to make eye care as accessible as possible, and we’re continuously working to provide clearer information around pricing and coverage. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

Poor customer service

Poor customer service, contact order was delayed nearly one month from time of PAID IN FULL purchase. I had to call each time for updates regarding the status of my order, was told i would receive a call back, never happened. Just awful experience for my first visit.

February 20, 2026
Stanton Optical - St. Cloud logo

Reply from Stanton Optical - St. Cloud

Hello Lynne. We’re sorry to hear about your experience and the delay with your contact lens order. We understand how frustrating it can be to wait longer than expected and not receive updates. Your feedback regarding communication and order timelines is important, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Professional

Professional, helpful, kind , and knowledgeable

March 8, 2026
Stanton Optical - St. Cloud logo

Reply from Stanton Optical - St. Cloud

Hello Frances! We’re thrilled you found our team professional, helpful, kind, and knowledgeable. We truly appreciate your kind words!

Rated 5 out of 5 stars
Stanton Optical - St. Cloud logo

Reply from Stanton Optical - St. Cloud

Hello Joe! We’re thrilled you found our service fantastic and truly appreciate your kind words!

Rated 5 out of 5 stars

Check them out. Fair prices

Staff was nice. Prices were good. Clean and quick process. Didn't have to wait long for glasses.

March 6, 2026
Stanton Optical - St. Cloud logo

Reply from Stanton Optical - St. Cloud

Hello Emily! We’re glad you found our staff friendly, the prices fair, and the process quick and clean. We appreciate your kind words!

Rated 5 out of 5 stars

Friendly and knowledgeable staff with affordable prices. …

Both the salesman and the optometrist were very helpful, kind and knowledgeable..
They answered all of my questions and were more than happy to help me with my insurance from the beginning, even though they were not listed on my insurance as a preferred provider.
I highly recommend Stanton Optical.

March 2, 2026
Stanton Optical - St. Cloud logo

Reply from Stanton Optical - St. Cloud

Hello Shannon! We’re glad both our team and the optometrist were helpful, knowledgeable, and made your insurance process easy. We truly appreciate your recommendation!

Rated 5 out of 5 stars

The service from Lara and Armando was…

The service from Lara and Armando was Amazing

February 27, 2026
Stanton Optical - St. Cloud logo

Reply from Stanton Optical - St. Cloud

Hello Wilfredo, Thank you for your kind words! We’re so glad to hear that Lara and Armando provided you with an amazing experience. We’ll be sure to share your feedback with them, and we look forward to seeing you again soon!

Rated 4 out of 5 stars

Customer service is great

Everybody especially andres .. very helpful informative and helped me make the right decision. Just wish it didn't take 2 weeks for 2 pairs i ordered but wish they came in at the same time. But not the stores fault.

February 28, 2026
Stanton Optical - St. Cloud logo

Reply from Stanton Optical - St. Cloud

Hello Jacqueline, Thank you for your thoughtful review! We’re so glad Andres was able to help guide you in making the right decision. We completely understand the frustration of waiting, and we appreciate your patience. While we try to get everything ready as quickly as possible, we hope the glasses are worth the wait! Thank you again for your understanding, and we look forward to seeing you soon!

Rated 1 out of 5 stars

Unprofessional staff

Unprofessional staff. The virtual exam is the worst part. The force you to read something that you can't see. They give you incorrect prescription. The manager (Joshua) solution it's put .25 less to your current prescription and said you see more clear...of course you see more clear if their prescription was 1.25 different. I recommend you to find another place

February 27, 2026
Stanton Optical - St. Cloud logo

Reply from Stanton Optical - St. Cloud

Hello Luisaida, we're sorry to hear that you left feeling frustrated and unsupported, and that your prescription isn't working as expected. Please know that all prescriptions are reviewed and signed by licensed doctors. Thank you for your feedback—we hope to have the opportunity to better serve you in the future.

Rated 5 out of 5 stars

Quick and easy

Quick and easy! No complaints at all

February 21, 2026
Stanton Optical - St. Cloud logo

Reply from Stanton Optical - St. Cloud

Hello Maria! Thank you for your feedback! We’re glad your visit was quick and easy, and we appreciate your support!

Rated 3 out of 5 stars

My glasses were damaged and I was not…

My glasses were damaged and I was not notified. They did glued them but I would have preferred I was notified and had the option to replace them instead of glue them back together.

Customer service was excellent and the glasses were ready on a reasonable time.

February 20, 2026
Stanton Optical - St. Cloud logo

Reply from Stanton Optical - St. Cloud

Hello Ricardo, we’re glad to hear that you received excellent customer service and that your glasses were ready in a reasonable timeframe. We sincerely apologize that your glasses were damaged and repaired without notifying you first. Thank you for bringing this to our attention—we’ll be escalating this internally to ensure it’s thoroughly reviewed. We appreciate your feedback.

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