Stanton Optical - Waco Reviews 27

TrustScore 4 out of 5

4.0

5001 W Waco Dr, 76710 Waco, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I did a simple walk- in and did my exam, and I was greeted with a positive attitude and just had a wonderful time. Picked out what I wanted and didn't take long to get my new glasses. They're wonderf... See more

Rated 5 out of 5 stars

The first two attempts at an appointment backfired one on myself and second with their system crashing. The day their system crashed I stayed in hopes they would come back up in time to get somewhere... See more

Rated 5 out of 5 stars

Very professional and efficient employees. One employee stayed over her shift to make sure customers were taken care of. I wasn’t sure about the virtual visit but ended up loving it, quick and easy!... See more

Rated 1 out of 5 stars

To many things to write. Manager tried to help but his hands were tied. Dr was incompetent for my vision and very condescending. Your type of vision testing is ridiculous. I paid for contacts and visi... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Waco

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.0

Great

TrustScore 4 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I did a simple walk- in and did my…

I did a simple walk- in and did my exam, and I was greeted with a positive attitude and just had a wonderful time. Picked out what I wanted and didn't take long to get my new glasses. They're wonderful and I highly recommend.

May 8, 2026
Rated 3 out of 5 stars

What I disliked about Stanton Optical…

What I disliked about Stanton Optical is that you do a virtual eye exam, some employees are not as customer friendly and my eye glasses are not adjusted for my eyes but with all that said, I did speak with a Stephanie on 5 May 2026 and she told me I could come in and re-examine the glasses. Then will see if there may be a difference, then I’ll send another review if I am aloud too!

May 4, 2026
Stanton Optical - Waco logo

Reply from Stanton Optical - Waco

Hello Teresa. We apologize that the eye exam did not meet your expectations, the level of service you received, and the lack of proper adjustment to your glasses. Please know that all of our prescriptions are reviewed and signed by a licensed doctor. We do appreciate you giving us the opportunity to make things right and are pleased Stephanie was able to help. We look forward to your next visit and to providing you with a better experience. We'll be escalating this internally to ensure its thoroughly reviewed.

Rated 5 out of 5 stars

Immediate

Immediate, professional friendly service. My glasses were delivered ahead of time and I can see great!

April 21, 2026
Rated 1 out of 5 stars

Stay away from this business

To many things to write. Manager tried to help but his hands were tied. Dr was incompetent for my vision and very condescending. Your type of vision testing is ridiculous. I paid for contacts and vision testing that did not assist in my vision. I will not be using Stanton again and will let anyone who listens know they are not capable of addressing any vision that is considered different

March 23, 2026
Rated 3 out of 5 stars

I had an appointment booked but the…

I had an appointment booked but the process was very long and I’m not sure if it’s because they have the optometrist virtual but I’m going to try another place once it’s time for me to

March 17, 2026
Stanton Optical - Waco logo

Reply from Stanton Optical - Waco

Hello. We’re very sorry to hear about your experience and sincerely apologize for the long wait time during your visit. We understand how frustrating it can be when the process takes longer than expected. Also please know all prescriptions are reviewed and signed by a licensed doctor. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 3 out of 5 stars

The staff was great and they had a good…

The staff was great and they had a good selection of frames to choose from! The lab messed up my order and they had to be remade. I still don't have them back.

March 26, 2026
Stanton Optical - Waco logo

Reply from Stanton Optical - Waco

Hello Christy, thank you so much for your kind words about our staff and frame selection. We're truly sorry for the delay with your order and any inconvenience this caused. Your feedback is very important to us and helps us improve our services. We hope to have the chance to provide you with a better experience in the future.

Rated 5 out of 5 stars

No better customer service anywhere else.

The first two attempts at an appointment backfired one on myself and second with their system crashing. The day their system crashed I stayed in hopes they would come back up in time to get somewhere in my exam. I ended up having to reschedule, however Victor thanked me for my patience and friendly attitude. He then proceeded to bless me the next day saving me 700 dollars. I can’t express my gratitude but can proudly say I won’t ever be going anywhere else for my glasses. Not only did they have a very catching selection but very friendly and costumer focused environment.
Thank you Victor you will certainly see me again.

March 24, 2026
Rated 5 out of 5 stars

Very professional and efficient…

Very professional and efficient employees. One employee stayed over her shift to make sure customers were taken care of. I wasn’t sure about the virtual visit but ended up loving it, quick and easy! While I was looking at glasses I overheard a customer being very rude and disrespectful to the employee helping her and she handled the situation very professionally and did not loose her integrity even with all the insults. I will definitely recommend Stanton Optical to everyone. 10/10!

March 19, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look