Stanton Optical - West Palm Beach (Okeechobee) Reviews 

45
TrustScore 4.5 out of 5

4.7

1990 N Military Trl, Suite A, 33409 West Palm Beach, FL, US


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See what reviewers are saying

Rated 5 out of 5 stars

If I was able to give 10 stars for the service, I would’ve given 10 stars. Teza and Michael or beyond knowledgeable, professional very kind. Because of their service I had sent people there to get... See more

Company replied

Rated 5 out of 5 stars

Mike made my not great experience turn good...I was initially sold on improper frames for my RX and face and was overcharged (double online retail price) for contact lenses. I called them out on it a... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of Stanton for a while now. And I always have been super satisfied not only with the product, but the manager, (okeechobee blvd store) , for the staff, this time Maite took car... See more

Company replied

Rated 2 out of 5 stars

They didn’t graduate my bifocals lenses correctly and when I went back to store to complain about it and the guy response was that it was a health issue with my eyes and I need to see an eye doctor (... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 1990 N Military Trl, Suite A, 33409, West Palm Beach, FL, United States

  • (561) 437-4798
Promotion box for Stanton Optical - West Palm Beach (Okeechobee)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.7

Excellent

TrustScore 4.5 out of 5

45 reviews

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4.7

All reviews

(45)

13,466 reviews in the last 12 months

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Rated 5 out of 5 stars

Mayti and Tiesa are exceptional

Mayti and Tiesa were excellent and helped me find not one but two perfect pairs of glasses! They made me feel like I was an old friend and were more than patient with my questions and indecision. I’m more than satisfied and will bring friends and family to get the same treatment!

March 24, 2026
Rated 2 out of 5 stars

They didn’t graduate my bifocals lenses…

They didn’t graduate my bifocals lenses correctly and when I went back to store to complain about it and the guy response was that it was a health issue with my eyes and I need to see an eye doctor ( he brushed me off). I insist that my eyes where ok and the assistant told to tilt my eye glasses and I literally had to remove them from my face to be able to read, finally they saw the problem and tells me they were going to fix it. 2nd visit, they didn’t have the correct glasses. 3rd visit, finally get it right, very disappointed

March 24, 2026
Stanton Optical - West Palm Beach (Okeechobee) logo

Reply from Stanton Optical - West Palm Beach (Okeechobee)

Hello Consuelo. We’re sorry to hear about your experience and the frustration caused by the issues with your bifocal lenses and the multiple visits needed to resolve it. Your feedback about communication and service is important and will be escalating this internally to ensure its thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Great fit!

Teisa assisted me with choosing and fitting my glasses. I really appreciated her patience and knowledge. Thanks Teisa!

March 20, 2026
Rated 5 out of 5 stars

had a very positive experience at…

had a very positive experience at Stanton Optical in West Palm Beach. The staff was friendly, professional, and very helpful throughout the entire process. They took the time to answer my questions and made sure my glasses fit comfortably and correctly.
The office was well organized, and everything moved efficiently without feeling rushed. I appreciated how attentive they were and how they made sure I was satisfied before I left.
Overall, it was a smooth and pleasant experience, and I would definitely recommend this location to anyone looking for quality eye care and good customer service.

March 9, 2026
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Reply from Stanton Optical - West Palm Beach (Okeechobee)

Hello Richard! We’re so glad to hear that our team in West Palm Beach made your visit smooth, comfortable, and enjoyable. Providing attentive service and ensuring our patients leave satisfied is very important to us, and your kind words mean a lot. We truly appreciate your recommendation and look forward to seeing you again!

Rated 2 out of 5 stars

Prescription not good at all

Prescription not good at all. Told to let eyes adjust a week and come back. Not new to wearing these types of lens. Only happy with frame and lady that helped with frame...Will have to take more time out of schedule to get this corrected now. Plan to speak with manager.

March 8, 2026
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Reply from Stanton Optical - West Palm Beach (Okeechobee)

Hello. We're truly sorry to hear about your experience and that your prescription is not working as expected. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

I can see clearly now......

The promptness and consideration to remake another pair lenses and the things that you do is just wonderful I can see so much clearly now the blur is gone

March 5, 2026
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Reply from Stanton Optical - West Palm Beach (Okeechobee)

Hello Steven! We’re thrilled we could remake your lenses and help clear up your vision. It’s great to hear you can see so clearly now—we truly appreciate your kind words!

Rated 5 out of 5 stars

It’s was amazing the customer service…

It’s was amazing the customer service was very professional and informative.

March 7, 2026
Stanton Optical - West Palm Beach (Okeechobee) logo

Reply from Stanton Optical - West Palm Beach (Okeechobee)

Hello Tyron! We’re thrilled to hear our team provided professional and informative service, and that your experience was amazing. We truly appreciate your feedback!

Rated 5 out of 5 stars

The young woman that helped me was very…

The young woman that helped me was very helpful she made the process so easy for me

March 6, 2026
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Reply from Stanton Optical - West Palm Beach (Okeechobee)

Hello Michele! We’re so glad she made the process easy and enjoyable for you. We’ll be sure to pass along your compliments!

Rated 5 out of 5 stars

A not great experience turned good by customer service and expertise

Mike made my not great experience turn good...I was initially sold on improper frames for my RX and face and was overcharged (double online retail price) for contact lenses. I called them out on it and was quickly compensated with another set of contact boxes, and Mike corrected measurements & lens quality for the glasses I was ill-advised on...I am happy with the end result now and I love my new glasses!

February 28, 2026
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Reply from Stanton Optical - West Palm Beach (Okeechobee)

Hello Jan! We’re glad Mike was able to turn things around and ensure your glasses and contacts were just right. We truly appreciate your patience and are thrilled you love your new glasses!

Rated 5 out of 5 stars

Great customer service

Great customer service, price and quality

March 4, 2026
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Reply from Stanton Optical - West Palm Beach (Okeechobee)

Hello Jorge! We’re glad you enjoyed our customer service, pricing, and quality. We look forward to seeing you again!

Rated 5 out of 5 stars

Excellent place

Excellent place, excellent customer service, 100% recommended.

March 3, 2026
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Reply from Stanton Optical - West Palm Beach (Okeechobee)

Hello Alberto! We’re glad you had an excellent experience and appreciate your recommendation. Your support means a lot to us!

Rated 5 out of 5 stars

Teisa did a great job in helping me and…

Teisa did a great job in helping me and my mom pick out our glasses.

March 3, 2026
Stanton Optical - West Palm Beach (Okeechobee) logo

Reply from Stanton Optical - West Palm Beach (Okeechobee)

Hello Nayomi! We’re glad Teisa provided great assistance in helping you and your mom pick out your glasses. We truly appreciate you!

Rated 5 out of 5 stars

They were nice and very helpful I would…

They were nice and very helpful I would definitely go back

February 20, 2026
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Reply from Stanton Optical - West Palm Beach (Okeechobee)

Hello Latifah! Thank you for your kind words! We’re glad our team was nice and helpful, and we look forward to welcoming you back!

Rated 1 out of 5 stars

Horrible experience Too much to mention.

Where can I start? Misrepresentation on prices and services. Eye test and 1 pair of glasses way more expensive than advertised prices. Quality is terrible. Truly worst quality ever. ‘Fitting’ is a joke. Just basically putting up with them sliding down my nose, falling off my face at this point. Back to square one saving to buy a proper pair after wasting all that money.

July 10, 2024
Unprompted review
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