Stanton Optical - Wilmington Reviews 42

TrustScore 4.5 out of 5

4.6

317 S College Rd, #1, 28403 Wilmington, NC, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was able to walk in for an exam on a-Saturday. The staff was Friendly caring and professional. I was able to take advantage of a current promotion and got my 2 pairs of glasses in 4 days.

Rated 1 out of 5 stars

Addendum it’s now date April 12 and my full refund has not been sent to me by Wilmington office nor corporate.. I am about to sue them. Terrible I spent near $600 for eye exam and glasses, drove... See more

Company replied

Rated 5 out of 5 stars

Attentiveness was at an all time high. Each person I dealt with really informed me on things I knew nothin about & took their time explaining & had lots of patience with me as a 35 year old having to... See more

Company replied

Rated 5 out of 5 stars

Paul was very helpful with the exam and explained what each machine was and what it did. They made the exam easy and enjoyable. Rachel was very knowledgeable about frames, lenses and contacts. The... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 317 S College Rd, #1, 28403, Wilmington, NC, United States

  • (910) 239-4175
Promotion box for Stanton Optical - Wilmington

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.6

Excellent

TrustScore 4.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul and Rachel rock!

Paul was very helpful with the exam and explained what each machine was and what it did. They made the exam easy and enjoyable.

Rachel was very knowledgeable about frames, lenses and contacts. They helped me find the right frames and brand of contacts. Couldn't ask for a better experience.

April 9, 2026
Rated 5 out of 5 stars

Very informative

Very patient with my daughter while she was practicing putting contacts in. She was unsuccessful. They explained the whole process with us. Gave us great advice and deals.

March 21, 2026
Rated 1 out of 5 stars

Terrible I spent near $600 for eye exam…

Addendum it’s now date April 12 and my full refund has not been sent to me by Wilmington office nor corporate.. I am about to sue them. Terrible I spent near $600 for eye exam and glasses, drove 1.1/2hrs the went after notice glasses in, then glass prescription blurt could not see nothing.

Rachel as manager states need another exam makes no sense . Update I just left this place on today 03/31/26 and Rachel was there claiming to issue $480 and not exam cost. I demand the entire amount of my cash immediately by tomorrow FED EX to her and corporate by phone or otherwise a medical malpractice and injunction to close the office as a result of a pattern of neglect if it is not at my office address. A costumer’s eyes are important than to not have the right eye contacts nor the right prescription for glasses which was paid for services. This is my third trip there and addition travel, cost, injuries and loss of wages are incurring daily.

Dr. Calvin Norton
Complainant

March 18, 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Calvin. We're truly sorry to hear about your experience and that your glasses are not working as expected. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Everything's nice the employer was…

Everything's nice the employer was nice and respectable I appreciate his kindness.

March 12, 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Robert!! We’re glad our team member was kind and respectful, and that you had a positive visit. We appreciate your feedback!

Rated 5 out of 5 stars

Great job Rachel

Great job Rachel

March 12, 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Isaac! Thank you for the shout-out! Rachel will be thrilled to hear your kind words. We’re glad you had a great experience!

Rated 5 out of 5 stars

Attentiveness was at an all time high

Attentiveness was at an all time high. Each person I dealt with really informed me on things I knew nothin about & took their time explaining & had lots of patience with me as a 35 year old having to get a real eye exam & new glasses for the 1st time ever.

March 10, 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Tenisha! We’re thrilled to hear our team provided such attentive and patient service for your first real eye exam! Thank you for sharing your feedback—we’re glad they took the time to explain everything and make the experience informative and comfortable.

Rated 5 out of 5 stars

Well organized

Well organized, easy to understand, and the wait was not long. He finished my eyeglasses in less than 40 minutes. Yes, I would like to invite my friends and family members to come here.

March 9, 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello David! We’re glad your visit was well organized, easy, and quick, and that you’d recommend us to friends and family. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Staff was awesome!

February 28, 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Denise, Thank you! We’re thrilled to hear you had an awesome experience with our staff. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Awesome

Easy in, easy out. The team was awesome! They were all personable, seemed to really care about patients, loved their job and were great. Nothing short of an excellent experience. Thank you everyone!!

February 20, 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Matthew! We’re thrilled to hear our team made your experience easy, personable, and enjoyable. Your kind words mean a lot, and we’ll be sure to share them with everyone!

Rated 5 out of 5 stars
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Victor! We’re thrilled your glasses fit perfectly and that your prescription is just right. We look forward to seeing you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look