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We offer every aspect of plumbing and heating services, from Stelrad Radiators to Air Source Heat Pumps, Ground Source Heat Pumps, Natural Gas , LPG and Oil Fired Boilers, through to Under Floor Heating, Kitchens and Bathrooms. We believe that in the Plumbing, Heating & Renewables world, service is everything! That’s why all our staff are experts in Renovations and Refurbishments, New builds, Self builds and Barn conversions. As well as being polite, helpful, and well presented, our team will always look to give you the best advice even when it may not be the easiest option. Star Plumbing are Gas Safe and Oftec registered and are qualified to carry out scheduled maintenance on Boilers and Heating Systems and respond to call outs of any type. Also proudly serving as accredited installers for leading brands such as Mitsubishi, Vaillant, Grant, Samsung, Nibe, Hitachi, Daikin, and Nuheat. Ensuring that our clients receive top-notch service with a deep understanding of the cutting-edge technologies offered by these industry leaders. Our expertise in heat pumps is at the core of our commitment to sustainable living. With a dedicated focus on new technologies, our team excels in the installation, maintenance, and repair of heat pumps. From air-source to ground-source systems, we take pride in staying ahead of the curve, ensuring our clients take advantage of available incentives to make the transition to energy-efficient solutions even more accessible. Trust Star Plumbing for unparalleled expertise in heat pumps, guiding you towards a greener and more efficient home.
Unit 5, Fair Green, Diss, IP22 4BG, Norfolk, United Kingdom
4.2
14 reviews
Hasn’t replied to negative reviews
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Chris came out today to repair a leak in our underfloor heating. It wasn't a straight forward job and was in a tight space. Chris managed to adapt some fittings for our old system as the original parts are no longer available. Very pleased with the service
Used STAR for a couple of years now for servicing and repair of our air source heating. Friendly, efficient and good quality.
Excellent air source heat pump service today. Wasn’t rushed, loads of time taken, extremely polite and professional engineer who is a heat pump specialist. Much superior service than previous companies I have used, will be booking again for next year.
Chris came to service my air source heat pump today - cannot recommend him and the company highly enough. His attention to detail, professionalism and industry knowledge was exceptional. In addition to this, he is just a thoroughly nice chap. See you next year!
Absolute cowboys make a quote for parts and service subsequently declare the fire isn’t serviceable but proceed to charge for service plus parts not provided. Avoid maximum time they spent was 20 minutes but want 140pounds, incredible hourly rate for a non service or parts not provided
We called out Star Plumbing to sort out a leak on the hot water cylinder.
The problem is now solved although we are likely to have additional costs in future, mainly due to the age of the installation.
Very unfortunately the original bill was rather excessive and was queried.
Now have the revised and itemised invoice which is just over half of the original one
Normally our experience of Star Plumbing is that they do a good job and promptly. Hopefully the invoice glitch will not recur.
This company is extremely professional in everything that they do, The installers are well presented and turned up on time. No job was too difficult for them, and they remained on site until the work was completed!
Prompt efficient service.
Engineers are friendly and knowledgeable.
Even though there was a problem with my last appointment, they dealt with it and in the end still sent someone for an ASHP service when they had double booked so as not to let me down. Appreciated.
Have recommended and will continue to use.
Professional and helpful at all times. We are incredibly pleased with everything.
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