Starburst Interiors Ltd Reviews 364

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautiful, stylish, and well-made. Many consumers also highlight the excellent delivery service, noting that items arrive quickly and are exceptionally well-packaged, often with a personal touch. The overall ordering process is frequently described as easy and efficient, contributing to a positive customer experience. However, some customers occasionally received items that were damaged during transit, despite the careful packaging. In these instances, the company was noted for its prompt and apologetic response, quickly sending out replacements.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers frequently praise the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the brilliant quality of... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and quick... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease of online ordering... See more

Service

People report positive experiences with service. Customers consistently praise the exceptional and... See more

Based on these reviews

Rated 5 out of 5 stars

Received my first order of two led houses. Beautifully packaged along with a thank you note. The houses are superb. Very stylish and cute. Well worth the price. Unfortunately one item has a... See more

Company replied

Rated 5 out of 5 stars

I ordered the wired drinking duck and was super impressed. It looks so expensive. The quality is amazing. It looks fabulous in my garden. I loved it that much that I ordered the standing goose to... See more

Company replied

Rated 5 out of 5 stars

Absolutely love my purchases! Loved the packaging. Each item very securely and safely wrapped to prevent breakages but pretty too which was a lovely touch. Contact on email was also great, I knew e... See more

Company replied

Rated 5 out of 5 stars

The products are beautiful and great value for money. Unfortunately, although packaged very well, my items arrived damaged. The customer service was brilliant. They couldn’t replace my goods because... See more

Company replied


Company details

  1. Home Goods Store
  2. Internet Shop

Written by the company

A family run independent home accessories store offering a growing range of beautiful handpicked quality products. Including home decor, home furnishings, kitchen accessories, home fragrances plus lots more. Helping you to turn your home into your Happy Place!


Contact info

4.9

Excellent

TrustScore 5 out of 5

364 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love the products I’ve purchased.

Love the products I’ve purchased.

April 9, 2026
Starburst Interiors Ltd logo

Reply from Starburst Interiors Ltd

Thank you so much Fiona for your kind review and for supporting our small business, we are thrilled you love your purchase :)
We hope to welcome you back to our online store again in the future

Rated 5 out of 5 stars

Easy to order and arrived quickly in…

Easy to order and arrived quickly in nice packaging too great quality lighthouse looks great at my new static caravan

March 27, 2026
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Reply from Starburst Interiors Ltd

Thank you so much for your kind review. We are so lucky as we have the loveliest customers. We're so pleased you love your purchase and hope to be able to welcome you back to our online store again in the future :)

Rated 5 out of 5 stars

Exceptional service and very fast…

Exceptional service and very fast delivery
Beautifully package to gift standard.

April 2, 2026
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Reply from Starburst Interiors Ltd

Thank you so much Linzi for your kind review and for supporting our small business. It really does mean everything :)

Rated 5 out of 5 stars

Brilliant service. I would recommend.

It was easy to order online and communication with owners was quickly answered. They have been very helpful and kind. Items were well packed and quickly delivered.
Brilliant service. Will order from them again and highly recommend this company.

March 21, 2026
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Reply from Starburst Interiors Ltd

Thank you so much for your kind review, it really does mean the world and we truly do have the best customers.
We look forward to welcoming you back to our online store again in the future :)

Rated 3 out of 5 stars

Beautiful design but it sits wonky

Beautiful design but it sits wonky

March 21, 2026
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Reply from Starburst Interiors Ltd

Thank you so much for your feedback and for choosing our small business. We’re really pleased to hear you love the look of the cup, but we’re sorry to learn that it isn’t sitting quite right.
This definitely isn’t the standard we aim for, and we’d love the chance to make it right. If you could get in touch with us directly and include a photo, we’d be happy to arrange a replacement or look into what might have gone wrong.
Your feedback helps us improve, and we really appreciate you taking the time to share it.

Rated 5 out of 5 stars

Quality fantastic

Quality fantastic, Delivery spot on, I will definitely recommend Xx

March 18, 2026
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Reply from Starburst Interiors Ltd

Thank you Julie for your lovely review and we are so happy that you have had a good experience with our small business. We really do have the loveliest customers. We hope to be able to welcome you back to our online store again in the future :)

Rated 5 out of 5 stars

Delivered quickly and well packed

Delivered quickly and well packed. Very attractive design and exactly what I wanted.

March 19, 2026
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Reply from Starburst Interiors Ltd

Thank you so much Johanna for your lovely review, it really does mean everything to us knowing our wonderful customers are happy! We hope to be able to welcome you back to our online store again in the future :)

Rated 5 out of 5 stars

Bee wax burner

Nice packaging quick delivery lovely product.

March 9, 2026
Starburst Interiors Ltd logo

Reply from Starburst Interiors Ltd

Thank you so much for your review and we are so pleased you are happy with your experience with our small business - we hope to welcome you back to our online store again in the future :)

Rated 5 out of 5 stars

Absolutely beautiful candle…

Absolutely beautiful candle burners..brilliant quality items..good prices,,great care and personal service ,lovely packaging and fast delivery,,absolutely love them thankyou ❤️

March 13, 2026
Unprompted review
Starburst Interiors Ltd logo

Reply from Starburst Interiors Ltd

You are so welcome and thank you so much for the lovely review. It is customers like you that makes running our small business so special. We are so pleased you love your purchase and we hope to be able to welcome you back to our online store again in the future :)

Rated 5 out of 5 stars
Starburst Interiors Ltd logo

Reply from Starburst Interiors Ltd

Thank you so much Catriona for you review, we are so pleased you are happy with your experience from our small business. We hope to be able to welcome you back to our online store again in the future :)

Rated 5 out of 5 stars

I purchased a floral wax burner & some…

I purchased a floral wax burner & some cherry blossom wax melts. It looks & smells amazing.

February 27, 2026
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Reply from Starburst Interiors Ltd

Thank you so much for your lovely review, and such a lovely combination to purchase :)
Thank you so much for your continued support, it truly means everything

Rated 5 out of 5 stars

Lovely items and quick delivery

Lovely items and quick delivery

February 21, 2026
Starburst Interiors Ltd logo

Reply from Starburst Interiors Ltd

Thank you so much Libby for you review and for supporting our small business, it really does mean a lot to us.
We hope to be able to welcome you back to our online store again in the future :)

Rated 5 out of 5 stars

As always brilliant

As always brilliant. Thanks for the little gift.

February 16, 2026
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Reply from Starburst Interiors Ltd

Thank you so much Julia, we truly do have the best customers and thank you so much for your continued support :)

Rated 5 out of 5 stars

Great service excellent packaging.with…

Great service excellent packaging.with a nice thank you card

February 14, 2026
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Reply from Starburst Interiors Ltd

Thank you so much for taking the time to leave a review for our small business, it really is appreciated. We are so happy you were pleased with our service and we hope to be able to welcome you back to our online store again in the future :)

Rated 5 out of 5 stars

Love this website

Love this website, lots of great products, and at brilliant prices. Easy to order and really fast delivery, well packaged. Will be ordering again.

February 5, 2026
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Reply from Starburst Interiors Ltd

Thank you so much Kate for your kind review, it really does mean the world to us.
We look forward to welcoming you back to our online store again in the future :)

Rated 5 out of 5 stars

Townhouses LED ornaments

Received my first order of two led houses.
Beautifully packaged along with a thank you note.
The houses are superb. Very stylish and cute. Well worth the price.
Unfortunately one item has an issue.
I contacted Starburst, and got a speedy response to say my item would be replaced.
So looking forward to that arriving.
My second order is due any day now.
Can’t fault the company at all. I shall use Starburst again.

February 17, 2026
Unprompted review
Starburst Interiors Ltd logo

Reply from Starburst Interiors Ltd

Thank you so much for your kind review and we are so happy we were able to resolve the issue and your replacement is on its way to you :)
We look forward to being able to welcome you back again in the future

Rated 5 out of 5 stars

Just quality!!

From start to finish the service and quality of item was quality. Would highly recommended and will be using again!!!

February 6, 2026
Starburst Interiors Ltd logo

Reply from Starburst Interiors Ltd

Thank you so much Carl for your kind review, it truly does mean the world and thank you for supporting our small business - we look forward to welcoming you back to our online store again in the future :)

Rated 5 out of 5 stars

Excellent service

My new cups and coasters arrived quickly, in perfect condition and wrapped beautifully. I would recommend this independent business and would definitely use again. Thank you.

February 3, 2026
Unprompted review
Starburst Interiors Ltd logo

Reply from Starburst Interiors Ltd

Thank you so much Joanne for your kind review and for supporting our small business, it truly does mean the world!
We look forward to welcoming you back again in the future :)

Rated 5 out of 5 stars

Great communication ,answers any…

Great communication ,Answer any questions promptly by email …great customer service

February 3, 2026
Starburst Interiors Ltd logo

Reply from Starburst Interiors Ltd

Thank you so much for your kind feedback! We're really glad we could answer your questions promptly and provide great service. It is something we pride ourselves on. We really do appreciate your support :)

Rated 5 out of 5 stars

Definitely a 5 star experience

Definitely a 5 star experience! So pleased with the beautiful mug I ordered and it was beautifully packaged and arrived promptly! Will definitely be shopping with this company again soon.

February 2, 2026
Starburst Interiors Ltd logo

Reply from Starburst Interiors Ltd

Thank you so much Alison for your lovely review of our small business. We are so pleased you love your purchase and that you were happy with your experience with us.
We look forward to welcoming you back to our online store again in the future :)

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