Starlightcapital Reviews 66

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Definitely a scam. We invested money 3 months ago, started making decent profits, tried to take money out and then our broker “Michael Kelly” turned weird on us saying we were scamming him. We ended... See more

Rated 1 out of 5 stars

Sarah Levin! Before I say much, I promise you won't find a better account manager than her! She has this special sense of calmness and confidence, which is quite a contagious feature that plays... See more

Rated 1 out of 5 stars

Absolute scammers. Went from having over $40k in my account, investing in different portfolios and then suddenly overnight all the investments went bad. If I had my money invested only in 1 investment... See more

Rated 1 out of 5 stars

About half of my funds, all my wife's and all my daughter's funds disappeared in a month. StarlightCapital.IO's web-based platform displays different balances on different pages. Actual charges... See more

Company details

  1. Finance Broker

Written by the company

We are committed to providing our customers with exceptional service while offering our employees the best training. Starlight Capital is an International online broker that has been actively operating in the Forex/CFDs trading markets. With our advanced, web-based trading platform, you can trade on the largest lists of assets in the industry. From Currency pairs, and Commodities to stocks and indices, we have it all. Keep your trading costs down with competitive spreads, commissions and low margins. View spreads on our most popular cash instruments. We're here to create a cost-effective trading experience where Forex traders, new and professional, can earn more with the same investment. While existing solutions offer to solve just one problem at a time, our team is up to build a secure, useful, & easy-to-use platform.


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1.7

Bad

TrustScore 1.5 out of 5

66 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Happy to take your money, I’m with you ? Yeah right

Happy to take your money, but would not listen to me when I wanted to get out, after 80k they wanted more and more, started with $10k, $15k and eventually $25k , when I got my money back up to a level where I wanted to get out they stopped listening, me asking over and over to get out they refused to listen and I lost the lot, they said I could recover it for another $25k??? Seriously I got sucked in big time. Them always saying I’m with you? No you weren’t guys your just another scammer, I lost my life savings and I feel so stupid for trusting you.
Starlight stop questioning reviews, we have real concerns , you don’t want to hear the truth.
I was contacted by starlight capital Canada and believe the scammers are using starlight capital name in Europe.
I’ve lost my money please be careful who you deal with

June 26, 2023
Unprompted review
Rated 2 out of 5 stars

Awesome job!

As i see it the major flex of this firm is that they accept investments in USDT and Bitcoin.

I had a wallet on Binance that I couldn't access which had a decent balance on it.

The technical team helped me to gain back access and release the crypto. Awesome job!

June 23, 2023
Unprompted review
Rated 2 out of 5 stars

One notch up

I usually don’t complain but if there’s one thing they can take a notch up it’s the withdrawal times.
~~| Other than that I have been quite satisfied with this firm.
Trading rates are pretty good
good over view regards the market
always availabe for call and making the schedule on time.

good job overall !!!!

June 22, 2023
Unprompted review
Rated 1 out of 5 stars

best mentor

Why trade alone if you can trade with the help of someone who has experience in this realm. You don’t know how much they can provide you with until you try it.

My account manager Paul Duncan has been the best mentor. The platform of this firm has made this all much easier to handle. With the fast transaction times and easy navigation.

June 22, 2023
Unprompted review
Rated 2 out of 5 stars

Change your mindset

When did trading start to get a bad reputation?

~~
It’s all about how you look at things. I have changed my mind set to appreciate every win and overcome every loss.
Its not easy and often the loses make u want to revenge with 5 other trades in order to make it all back. That’s a mistake my friends.

Trade responsibly.
Choose an account manager like Johnny Kay who supports every win and makes the best situation from every loss.

June 22, 2023
Unprompted review
Rated 1 out of 5 stars

Don't waste your money...

Don't waste your money...
My account manager was Kevin Lambert, definately not his real name. I put in $5,000 US as is the minimum they require. After 6 months of weekly calls and constantly asked to invest more money, my initial investment was suddenly gone. Said they make a bad investment and I need to add $20,000 if I want to recover it..
The people I was speaking with were call Kevin Lambert, Jonathan (forgot the last name) or John Wilson.
My first review was taken down so I'm making it clear that this HAPPENED!

Maria Laz.

June 12, 2023
Unprompted review
Rated 1 out of 5 stars

Flexibility

I liked the flexibility I was given. I had my space and was given the power of decision making……
not the other way around.
----
I would say partly due to my trading schedule and method of trading as a whole.
--
Thanks Max for being attentive when I need your assistance. !!!

June 20, 2023
Unprompted review
Rated 1 out of 5 stars

good service

Surprisingly good service. I won’t lie but I didn’t expect this when setting up my account.

I kind of expected what I received in previous firms, the lame service and unresponsive representatives.

However thankfully it’s been a whole other experience.

Thanks to Andrew and the other representatives I’ve had a chance to talk to.

June 21, 2023
Unprompted review
Rated 3 out of 5 stars

Chance

It’s my first round with this broker, after trying the demo account for several weeks.

Despite the slightly pricy fees, I decided to give it a chance. Will update with the outcomes over time...

Meanwhile I can say that the platform they provide access to is awesome.

June 15, 2023
Unprompted review
Rated 1 out of 5 stars

Have you noticed the positive reviews…All mentioning an account manager who is wonderful? Fake review!

Have you noticed the positive reviews always mention 'The account manager' they have? Fake reviews. Just read them to see the similar template. I got sucked into depositing $5,000 USD via a Crypto Exchange. All well and good until you are asked if you would like to invest in Gold etc with no risk to you. Ha! I was told my initial investment wasn't being used but lo and behold...Yep...you guessed it! Used without my permission and then lost (mysteriously). My account manager Kevin (not real name, read the intro page) said I needed to deposit more funds to make up the loss (that they lost) I feel pretty stupid! Give it a go if you would like to feel Stupid and Gullible after you've lost your hard earned money! Go On! Just talk to Kevin, Jonathan, or John Wilson!

June 14, 2023
Unprompted review
Rated 3 out of 5 stars

It wouldn't hurt to add

In general, I am satisfied with your platform.
Still It wouldn't hurt to add more indicators.

Trades are going well - platform is stable
Rates are pretty good
Withdrawal is a easy process
overall good

June 12, 2023
Unprompted review
Rated 1 out of 5 stars

Starlight Capital.io is a scam!!

This is a cyprus-based operation that is a scam. Beware! People like John Wilson and Adam Gold are fake names for middle-eastern criminals.
They will provide authentic-looking trading operations using Meta 5 but they don't tell you that they control your account. They will let tou accumulate funds, deceive you into opening unrealistic oositions with promises of complete safety, then disable your account and change the performance settings to negative returns. As you watch your balance being drained you will know that they are taking your money. They will say stuff like compliance checks to justify disabling your account. They are criminals! If you are in get out now. They won't let you withdraw your funds, so don't expect to get anything back.
If I could give a negative score, I would.

June 10, 2023
Unprompted review
Rated 3 out of 5 stars

Where do I Start?

Barry Jones from the Starlight Capital firm!@#
where do I start? I was lost when I joined this firm!!
in every possible aspect!.
Barry asked about my past experiences in trading along with what my final goals were.
Every phone call we had,
I hung up with more useful information that would help me in future trades.
I was not in a rush of making a trade right away. I was looking to learn all I can in order to have a clean slate before trading.
Barry helped me with that of course and was there to help me when I needed it. He made sure not to rush or pressure me in any way but rather give me the space and time I needed.
Starlight Capital is always looking to provide more and better circumstances as well as trading opportunities for its traders. Highly recommend this firm.

June 8, 2023
Unprompted review
Rated 1 out of 5 stars

BIG SCAMMERS ! STAY AWAY!

Starlight Capital is a big fraud/ scam operating from Cyprus.
At first, they are very kind and explained to you in detail how to trade, in the first week I saw my cryptocurrency value going up, and then they showed you how easy it is to withdraw the money to your account. That's the HOOK!
They then start to harass you to deposit more money into the account, when you decide to not do it, the value of your cryptocurrency starts to decline drastically.
You then try to withdraw your money and guess what, you can't as they need to approve it and what they do is to claim that you have done a bad transaction that made you lose all your money.

DO NOT GIVE YOUR MONEY TO THESE PEOPLE!

The name of the guy that talked to me is Andrew Klavan, but not sure if this is his real name. He is not English.. he said he was Estonian, but again not sure is true.

DO NOT LET THE NUMBER FOOL YOU!

They are big scammers!

May 25, 2023
Unprompted review
Starlightcapital logo

Reply from Starlightcapital

We Apologize for Your Recent Experience - Please Contact Our Support Team

Dear Renata Pizzo,

We hope this message finds you well. We would like to express our sincere apologies for the negative experience you had with our company. We take our clients' feedback seriously and are committed to continuously improving our services to ensure the highest level of satisfaction.

We understand that you encountered issues during your interaction with our company, and we genuinely regret any inconvenience caused. Your feedback is invaluable to us as it helps us identify areas for improvement and implement necessary changes.

To address your concerns effectively and provide you with a resolution, we kindly request that you contact our dedicated support team. They have the expertise and resources to thoroughly investigate the matter and find a satisfactory solution tailored to your specific situation.

Please reach out to our support team by emailing support@StarlightCapital.io. Provide them with the necessary details of your experience, including your account information and any specific concerns you would like them to address. Rest assured that they will prioritize your case and work diligently to resolve any outstanding issues.

Once again, we apologize for the inconvenience you have faced. We value your trust and confidence in our company, and we are committed to rectifying the situation promptly. Your satisfaction is our top priority, and we look forward to the opportunity to regain your trust.

Thank you for bringing this matter to our attention, and we appreciate your patience as we work towards a resolution. We are here to assist you every step of the way.

Best regards,

StarlightCapital.io

Rated 2 out of 5 stars

STAY AWAY they will harrass you every day

I've left a bad review before, Starlight tries and take down negative reviews, keep all your info, take photos of the withdrawals you make, can only prove your transactions and take action. They scam in Cyprus, let's hope the police will arrest those scummers, they will suffer in prison. If you don't believe me, try and take your money out as a test like I did, I made a withdrawal and never received the money.
They encourage you to at first to withdraw $100 USD to test how easy it is but only $100 AUD showed up in my account but that should of been $115 AUD with exchange rates was my first bad flag that I was being scammed. DONT BE FOOLED with digits $$$$ on a screen. THESE ARE BAD SCAMMERS

May 18, 2023
Unprompted review
Rated 1 out of 5 stars

Your Account Manager can do 'anything' on your account

Stay away from Starlight Capital.io if you like to be the one controlling your trading account

The Account Manager that most of the positive reviews seem so delighted to have on ‘their side’ has access to do "anything" on your account.

Starlight Capital.io uses a good trading system. The system has a trading side which a client uses to trade but the problem is that the system also has a broker side which allows a Starlight Capital.io Account Manager unvetted access to your trading account.

I discovered this was possible when the Account Manager entered a trade on my account without us discussing making any trades. When I mentioned the trade had suddenly appeared on my trading account…… the account manager just deleted it.

Later that month I spotted another larger trade and again when I mentioned it, it was simply deleted and nothing more said about it with no explanation for its appearance or deletion.

It certainly made me wonder…. How can this be possible? How many trades can they delete?

It raised serious red flags for me. If they can delete trades (1 or many) doesn’t that mean they are able to delete information that lets people move or hide money? Isn't that the definition of Money Laundering?

I can’t believe anyone wants to be around when some authority notices Starlight Capital.io can delete transactions from their client's trading accounts. That has to be breaking the law or breaching a regulation somewhere…..

I’m trying to get away from Starlight Capital.io and I’d suggest anyone thinking of joining them look elsewhere to avoid this happening to them.

March 14, 2023
Unprompted review
Rated 1 out of 5 stars

Strange scam

Definitely a scam.
We invested money 3 months ago, started making decent profits, tried to take money out and then our broker “Michael Kelly” turned weird on us saying we were scamming him.
We ended up receiving our initial investment out, minus any profits. We checked our account and they had put in dodgy investments to lose all of the remaining balance.

April 4, 2023
Rated 3 out of 5 stars

Look in to all the facts before Joining

I didn’t like the fact that I kept getting talked in to opening an account, then when I did open an account of 250 dollars, I was then shown how the system works. I didn’t fully trust this company with my money so I did not fully invest. The reason for this was because I was getting pushed to increase to $1000 then I was $2000 for a shorter term trial, then I was informed to take it long term it was going to cost me $5000, which I wasn’t prepared to risk or gamble to loose. I had account manager Lukas who took me step by step and did help me to understand all the concepts and how the system worked. On request of opining the account, I did get my full $250 returned to me and made a very small profit of $52 however only managed to get €30 back. I ended up doing this myself because when I had put €30 in to my Bitcoin wallet transferred this to £22 I then transferred this to PayPal and received it back that way.
However I would like to mention that my wallet was transferred to Lukas and then was transferred to financial department and then was sent a message saying the funds would be transferred back in to my account within the next day or so, more than a week later and I still did not receive this very small amount in to my credit card. So my conclusion is. I tested this company because I did not fully trust them.
I was disappointed by being informed after the deposit instead of before so I could make a “informed choice” if this was really for me, and if I could carry on.
Instead I was persuaded to continue and could have been fooled in to depositing a lot more. I didn’t do this I came out however noticed that they still have not closed my account which I am not happy about. Please do your research before joining and do not be hasty in your deposits unless you can afford to lose.

March 21, 2023
Unprompted review
Rated 1 out of 5 stars

Unfortunately I made an enquiry with…

Unfortunately I made an enquiry with them. I then changed my mind and told them this both verbally and by email.
This means nothing to them, they constantly ring even threatening them with solicitors letter for harassment doesn't stop them.
Stay well clear.

March 24, 2023
Unprompted review

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