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See what reviewers are saying

Rated 5 out of 5 stars

Usually end up visiting the shop in London as there's no decent Asian supermarkets near me but with no London trip coming up for a few months decided to order online. Received everything exactly as ex... See more

Rated 1 out of 5 stars

Used a few times, things went ok until things were broken as shown in the photos. The customer service seemed very unprofessional and acted like it's all my fault. They did me a huge favour to refund... See more

Rated 5 out of 5 stars

I ordered a lot of frozen products from starry mart and a lot of heavy (rice) non frozen products. I expected some of it to arrive broken. But starry mart have done such an amazing job with packagin... See more

Rated 5 out of 5 stars

I’ve been using Starry Mart about once a month for the past five months, and I’ve always had a great experience. Their service is reliable and the ordering process is easy. I was especially impressed... See more

Company details

  1. Asian Grocery Store
  2. Chinese Supermarket
  3. Japanese Grocery Store
  4. Korean Grocery Store
  5. Online Marketplace
  6. Supermarket

Written by the company

Starry Mart was founded in 2009 and formally established as a limited liability company in 2015. We are a modern e-commerce company specializing in Asian food, with food and beverages from China, Japan, Korea, Malaysia, Singapore, Indonesia, Thailand, and Vietnam. We have our own logistics warehouse and two store branches located in Canterbury and Colchester. Our delivery services cover majority areas in the United Kingdom, the European Union, and North America. We build up an excellent reputation with professional service, rich product range and high-quality product. Our team has always insisted on service first, and always put customers first. Our main principle is to allow customers to purchase the best quality products and the most intimate service at the most reasonable price.


Contact info

4.0

Great

TrustScore 4 out of 5

110 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Great online shopping experience

Great online shopping experience, delivery on time.

Could pack with more protection as the dry noodles are broken to lots of bits.

However, a few days after the online payment I received some scammers calling knowing my full name and card details, I have verified the only online payment I used was starry mart, so you might need to look into online security or start using Apple Pay/ google pay to bypass entering card details.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Secure and prompt!

Ordered from here for the first time a couple days ago. My order arrived packaged neatly and securely, and very quickly too!

Starry Mart's products go for quite a bit cheaper than most stores I've visited and there's much more variety, making it easier to track down items that'd be hard to find otherwise. Will be using this service again!

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great Online Supermarket

I’ve been using Starry Mart for a couple of months now and I love it! The customer service team are amazing and helpful, and it has a really good range of different products that I can’t get anywhere else.

September 12, 2024
Unprompted review
Rated 1 out of 5 stars

Food very close to expiry date

The food they delivered are always very close to expiry date, drinks are either left with one month lifespan, food left with two, seemingly they are always trying to get rid of old stock since not many people visit the shop. I won't order with them again.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Good experience over last couple years.

Have made several orders over the last few years and have a good consistent experience with them.

Usually all delivered in great time and well packaged. My only gripe in that area is they use Amazon for delivery and have an issue in my building with Amazon delivery drivers dumping in random stairwells and things going missing so I have to get orders delivered elsewhere - an option for alternative delivery provider would be useful but it's an Amazon issue more so than StarryMart.

Product selection is good and dates are usually good with particularly short life products being noted on the pages and reflected in the prices. Have only ever had one problem with the 16 orders I've done, one missing item and it was resolved by CS quickly. Occasionally one or two items have been short stocked but these are automatically noted and refunded so doesn't need chasing up.

Would continue to use.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Ordered on Thursday and got my parcel on Saturday.
Quick, efficient and great prices.
Will be ordering more. So reliable.
I love this company.

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

My Fav

My Fav
StarryMart is fantastic- big range of products that are all so reasonably priced. Plus there usually are always promotions happening too with great deals. The packaging is always excellent and very secure
I also really liked my free gift at this month's order was so cute!!

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic all around

Fantastic experience ordering at Starrymart. Great selection of products and great prices. Delivery was incredibly fast. So pleased, thank you, will definitely order using this company again.

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Hard to find goodies at reasonable prices

Made my first order after plenty of hesitation. A friend of mine actually ordered first and when they had prompt delivery and delicious Japanese snacks, I knew I had to take the plunge as well.
Delivery was very swift - two days from order to stomach. Reasonably priced. Snacks are mostly inexpensive, especially considering what other places try to charge. All perfectly packaged and exactly as ordered.
I'm completely over the moon and this'll make the long months between visits all the easier to bear. I will be placing another order next month without a doubt!

March 5, 2024
Unprompted review
Starrymart logo

Reply from Starrymart

Thanks for your your shopping and support! Enjoy! Have a nice day!

Rated 5 out of 5 stars

Great online shop

Highly recommended, great selection and good price.
1 of my favorites online shop.

December 15, 2023
Unprompted review
Starrymart logo

Reply from Starrymart

Thanks for your your shopping and support! Enjoy! Have a nice day!

Rated 5 out of 5 stars

Excellent company with extensive product line and perfect customer service!

What a wonderful experience… I had a few questions and called the number on the website and the call was answered straight away and everything explained… I then emailed about the items I had questions with and within 30 minutes had a reply after they had checked with their warehouse… I placed the order about 3pm on Wednesday afternoon and that evening had a email with the tracking details and my order has just arrived, Friday afternoon! Simply perfect service! Thank you Elizabeth and StarryMart!

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

First time ordering

Placed my first order, arrived super quick, really well packaged. Communication was great. Easy to track order. Absolutely no complaints from me. Will be placing another order!

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Starry Mart have great customer service…

Starrymart have great customer service and are really helpful.

Starrymart sent special printed instructions for the delivery driver.

The groceries are also fantastic quality. Thank you to everyone at Starrymart

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

The way StarryMart NEVER disappoints

The way StarryMart NEVER disappoints!

I love shopping from here, they deliver fast and always have enough stock and their items are genuine.
I honestly never needed to contact customer service ONCE since I became a customer some years back because of how good they are.

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you!

I made my first order on January 2nd, 2024. I emailed Starrymart to enquire about despatch times (as I am a new customer). I received a polite email response within hours, and my order was with me today, January 5th, 2024. Everything was in my order, and all tasted delicious! I recommend Starrymart. I’m pleased and certainly had a great experience — worth every penny! Thank you, Starry.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

I love everything that Starry Mart

I love everything that Starry Mart has to offer. Their online shopping is very easy to navigate. Orders were delivered in a very well packed box, with a little free gift that my daughter appreciate, quickly & smoothly. The variety of products are pretty extensive & at a fair price too. I will be ordering from them again soon & would certainly reccomend their service.
Well done & thank you Starry Mart!

October 25, 2023
Unprompted review

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