Starsandstripessupply Reviews 12

TrustScore 2 out of 5

2.0

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2.0

Poor

TrustScore 2 out of 5

12 reviews

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Rated 1 out of 5 stars

"Starsandstripesupply" IS ""Patriotprosnetwork"

"Starsandstripesupply" Is Simply A Redirect To The "Patriotprosnetwork" Website...In Which They Continue To Scam The Public With Hidden "Terms Of Service" $30/Month "Vip Membership" Subscription...Not Sure Why There's This Seperate Page When They're One In The Same...

January 6, 2025
Unprompted review
Rated 2 out of 5 stars

I didn't know or want your subscription.

I didn't know or want your monthly membership. Please cancel my membership that I have never really joined this subscription. This is borderline fraud, with your company taking $29.99 from my debit card. Don't charge my card again next month I already informed my bank that this is fraud I did not authorize a monthly fee $29.99 and if I did then I did not read the fine print. So cancel this membership and any future shipments.

July 20, 2024
Unprompted review
Rated 1 out of 5 stars

This is the third time my credit card…

This is the third time my credit card has been billed for $29.99, twice since I contacted the company and advised that I had not signed up for any membership. They have refunded me twice already and I was assured that my "membership" had been cancelled and I would receive no further billings. Apparently no one in the company talks to anyone else. I too feel that this is a scam and they hope that you do not notice small amounts billed to you monthly.

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

I don't want your hidden monthly…

I don't want your hidden monthly membership fee. Cancel this membership I have never joined this membership. See below. This is fraud I reported this to the California Better business bureau your company is committing fraud taking $29.99 Off of my debit card and that's what I gave them your information and several numbers you have and your site. Don't charge my card again next month I already informed my bank that this is fraud I did not authorize a monthly fee $29.99 and don't pay it. So cancel this membership and shipment. I am also going to file a fraudulent claim against your company

September 11, 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam!

This is a scam!! I ordered the coins and received them but I found unauthorized charges on my credit card of $65.00!! I will also be filing charges against them. I also wrote two letters to the company telling them that my only interest was in obtaining the coins and I was not interested in any kind of membership. I also told them that I did not authorize any other charges except the cost of the coins!!! I just found out my card was charged fraudulently on 9/10/2024

September 10, 2024
Unprompted review
Rated 1 out of 5 stars

This site is a scam

This site is a scam. I ordered a product, realized I was billed $29.99, called and emailed to cancel the hidden membership. They still charged me the following month. I have emailed and called several times and no one has responded.

September 3, 2024
Unprompted review
Rated 1 out of 5 stars

I also order the Trump charged and my…

I also order the Trump charged and my credit card was used, I ordered mine on August 6th but have not received them and August 18th 29.00 was also charged on my card. I have emailed them multiple times, tried calling and left messages and no reply. This company is a fraud and I filed a fraudulent claim against the company

August 18, 2024
Unprompted review
Starsandstripessupply logo

Reply from Starsandstripessupply

Hello gerri, we attempted to reach you multiple times via email and phone but have not heard back since you asked about your tracking information. As you participated in one of our promotional offers you agreed to become a member through the promotion. Your membership has been cancelled and you have been refunded as noted by our support team. If there are any other inquiries about your order or if you would like to speak to us do not hesitate to call or email us and we will be happy to help you. Thank you!

Rated 1 out of 5 stars

DO NOT PATRONIZE STARS AND STRIPES OR PATRIOT PROS NETWORK

On July 22 I placed an order for some Trump coins. On August 2 they attempted to charge my card the $29.99 subscription from Patriot Pros Network which must have been in the fine print. Luckily my CC bank declined the charge. I called their customer service, to ask what the charge was for, which sucks because they never answer, you must leave info for them to call you back. They called me back and told me it was for subscription. I told them to cancel the subscription, and they said it had already been canceled, most likely when charge was declined. I then said if I needed a subscription to order to just cancel my order. They said they had already been shipped.
So order placed July 22, spoke to them on August 6, and now August 13 and still not received about one week shy of a month after ordering. Plan on doing a chargeback on my card soon! DO NOT DO BUSINESS WITH STARS AND STRIPES SUPPLY OR PATRIOT PROS NETWORK. It is a shame these crooked companies have bastardized the patriot moniker and the flag, symbol of our freedom!

Update: Customer service did finally contact me and informed me that my order could take up to a month which will be in exactly one week. I will post another update in a week.

Update #2: I did receive the coins 5 days shy of one month and they are very nice. So this company does offer a nice product. But their fine print business practices are questionable. I actually saw another of their ads and checked to see that you have to click on a small print “terms and conditions” and it is only then you are told you are agreeing to a $29.99 subscription. This would be a surprise to most people because who reads terms and conditions when purchasing from what you assume is an upright legitimate company?

July 20, 2024
Unprompted review
Starsandstripessupply logo

Reply from Starsandstripessupply

Hello Bob,
Thank you for reaching out and sharing your experience with us. We sincerely apologize for the inconvenience you’ve encountered with your order and VIP Membership.

We understand your frustration regarding the membership. While the membership information is included in the terms and on your receipt, we completely understand how this can be overlooked, and we regret any confusion it may have caused.

Regarding your order, we apologize for the delay in delivery. It’s certainly not our intention for any customer to experience such a long wait. I’ll personally look into the status of your shipment and will provide you with an update as soon as we hear back from you. If your order has not arrived soon, we will ensure that you are taken care of, and a refund or reshipment will be provided whichever is your preference.
We take your feedback seriously and are committed to improving our processes. Please know that we value your business and hope to resolve this issue for you promptly.

Rated 1 out of 5 stars

I ordered the Making America Great…

I ordered the Making America Great Again safe April 2024. Received the product. I loved it…BUT, for the next 3 months $29.99 was deducted from my account. Not Good!
I contacted the company and they hung up on me. So, I had no alternative but report them as fraud!

April 13, 2024
Unprompted review
Starsandstripessupply logo

Reply from Starsandstripessupply

Hello Nancy,
Thank you for letting us know that you received your order and that you loved it! We’re sorry to hear about your experience with your vip membership and your initial call. We did attempt to reach out after receiving your voicemail but unfortunately did not hear back. Additionally, we also sent an email to inform you that your membership had been canceled as requested. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Rated 1 out of 5 stars

I ordered their coins of Trump not…

I ordered their coins of Trump not knowing I was ask for a membership. They took 9.90 for the coins, then suddenly they took 29.90 I have contacted them several times for a REFUND now they have taken another 34.99 help. I am senior citizen and they almost have my account overdrawn.

July 15, 2024
Unprompted review
Starsandstripessupply logo

Reply from Starsandstripessupply

Hello Ruby,
Thank you for your reaching out to us and again we are sorry to hear you are unhappy with your purchase with us. As noted in our last email you have been refunded for your membership charges and any pending charges should drop off from your credit card statement. Your customer info has also been removed from our system so you will see no further charges from us. If you have any other issues please feel free to reach out to us. And we will get your issues resolved immediately. We hope you enjoy your coins now that you have received them.

Rated 1 out of 5 stars

Multiple scam operation

Upon ordering a "Trump 2024 Saving America Safe", my credit card was automatically billed for a $29.99 monthly subscription for their catalog. This resulted in my credit card being blocked, which cancelled the subscription. I decided not to do business with a bait and switch company, returned what I ordered for the "guaranteed refund". They are again sending me the "Trump 2024 Saving America Safe" rather than the refund. This, too, will be returned.

July 2, 2024
Unprompted review
Starsandstripessupply logo

Reply from Starsandstripessupply

Hello Roy, Thank you for reaching out to our team we as noted in our email conversation you have been refunded as we have received your returned items. We have also gone ahead and removed you from our systems if you should need any further assistance please feel free to contact us at support@starsandstripessupply.com. Thank you!

Rated 1 out of 5 stars

GIVE ME ALL YOUR CREDIT CARD NUMBERS

Second time trying to order something at their site. I filled out all the information requested. Then got a notice my credit card was declined. I checked all the info. All is correct. Tried to order again. Same thing. Message suggests using another credit card. NOT!!! This happened months ago too. (PayPal not an option). Too suspicious to try again. Too bad.

April 28, 2024
Unprompted review

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