I never received the product. Never received any confirmation that it was ordered. And my credit card was immediately billed. It's been a few weeks. Will be calling this morning. No answer. And just n... See more
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See what reviewers are saying
This site is a scam. I ordered a product, realized I was billed $29.99, called and emailed to cancel the hidden membership. They still charged me the following month. I have emailed and called several... See more
I cancelled my membership to Stars and Stripes supply on July 22 2024 and they acknowledged it with an email. Then they turned around and under their other company name Patriot pro network they charge... See more
Fantastic! I purchased the ultimate mystery box for my sister as a birthday gift, as she's a big American candy fan, it was full of all of her favourites, she loved it! She was so pleased. It was... See more
Company replied
Company details
Written by the company
Stars and Stripes mission is to provide the 🇬🇧 with the best variety of 🇺🇸 sweets, at the best prices straight through your letter box 🚪 We absolutely love American Sweets and as a family run business we can share our love for them with you!
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- 0330 043 2817
- info@starsstripes.co.uk
- starsstripes.co.uk
1.7
Bad
35 reviews
Hasn’t replied to negative reviews
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AVERAGE (good customer service)
I recently purchased the American candy mystery box for around £24 and I was really excited to receive this! I have seen boxes like this from other companies packed with full sized Items such as laffy Taffy and jolly ranchers, and I had come across this website which seemed like a smaller business therefore I really wanted to purchase to from here to help out. I had previously looked at the pictures of these boxes and it seem to contain good items. However when mine arrived I was unsatisfied with the items in which I received in the box such as the yoohoo chocolate milk drink. However a member of staff from this company has happily resolved my issue and therefore I would be willing to order from them again. It was also partly my fault as I did not see the value of the box was between £30 to £50. I will give an update when I receive my second box :)
May 21, 2021
Unprompted review
Reply from Stars and Stripes
Hi Owen,
Thank you for your feedback. We are glad that we have got things resolved for you. We take feedback very seriously from all of our customers and it really helps us grow as a business.
If you require anything else please do let us know.
All the best,
Team Stars and Stripes
Just fantastic!
Fantastic!
I purchased the ultimate mystery box for my sister as a birthday gift, as she's a big American candy fan, it was full of all of her favourites, she loved it! She was so pleased. It was perfectly packed and looked stunning. Ordering off the website was straight forward. Great customer service.
I then went on to purchase another box for me and my children, and the same, packed to perfection, a great selection of sweets and 2 very happy children 🙂
If your a fan of American candy and drinks this is place to purchase
May 16, 2021
Reply from Stars and Stripes
Hey Sam!
Thank you so much for taking the time to review us. We are so glad that your sister and your children loved them!
Thank you for supporting us,
Team Stars and Stripes 🇺🇸
Second order
Second order. Very very happy with this company. So helpful and great value got money
May 12, 2021
Not very good all chocolate bars in…
Not very good all chocolate bars in bits really cheap sweets in mystery box drinks I could buy in local shop for 99p won’t be ordering again stay clear a lot better companies out there
April 23, 2021
Reply from Stars and Stripes
Hi Ross,
We’re sorry to hear this.
Our ULTIMATE mystery box is valued at £40-£60 RRP for these products in the UK. Each and every box are prepared in this way. And at £25.99 a box with FREE delivery our customers are very happy!
However we want you to feel the same way. Please do get in touch with us so we can make this right for you 🤗
Many thanks,
Team Stars and Stripes Info@starsstripes.co.uk
Reply from Stars and Stripes
Hi Jack,
We’re sorry to hear this. Our mystery box is valued at £30-£50 RRP for these products in the UK. Each and every box are prepared in this way. And at £16.99 a box with FREE delivery our customers are very happy!
However we want you to feel the same way. Please do get in touch with us so we can make this right for you 🤗
Many thanks,
Team Stars and Stripes
Info@starsstripes.co.uk
Great customer support
Great customer support
Reached out when needed too
Great low prices
Definitely recommend :)
April 6, 2021
Great array of sweets
Great array of sweets. All look very tempting. Children were very excited to receive the box. Soon eaten.
March 31, 2021
Reply from Stars and Stripes
Hi Ben,
Thank you so much for your review and for your order. Glad the children loved them!
Really good service
Really good service, website easy and straight forward to use and quick delivery. Highly recommend
March 28, 2021
Reply from Stars and Stripes
Thank you so much for your order Liam 🇺🇸🎉
Quick and helpful service
March 24, 2021
Reply from Stars and Stripes
Thank you so much for your review and order Nicola 🇺🇸🍭
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