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May 15, 2026
Unprompted review
Location
Switch locationUttorayon, House: 16, Sector: 09, Sonargaon Janapath, 1230 Dhaka, Uttara, BD
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Company details
Written by the company
Star Tech Ltd is the largest computer shop and IT Solution Provider in Bangladesh. Established on March 1, 2007, Star Tech has grown into Bangladesh's leading technology retailer, offering a comprehensive range of products including custom-built PCs, laptops, tablets, smartphones, servers, workstations, and genuine Apple products. With 20 retail outlets across major cities such as Dhaka, Chattogram, Gazipur, Khulna, Rajshahi, Mymensingh, and Rangpur, and a user-friendly online platform, Star Tech ensures convenient access to quality tech solutions nationwide. Our commitment to customer satisfaction is reflected in our motto, "Customers Come First," and our ISO 9001:2015 certification underscores our dedication to maintaining international quality standards.
Contact info
Uttorayon, House: 16, Sector: 09, Sonargaon Janapath, 1230, Dhaka, Uttara, Bangladesh
- 01709995420
2.8
Average
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 21% of negative reviews
Typically takes over 1 month to reply
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Worst warranty experience: Star Tech refuses to resolve my issue
I have been a customer of Star Tech for a while, but my recent experience with their warranty service has completely shattered my trust in their brand.
It has been nearly two months, since February 22, 2026 that I submitted my GPU (Sapphire Pulse AMD Radeon RX 7600) for a standard warranty claim due to a fan issue. What should have been a straightforward resolution has turned into a nightmare of unprofessionalism. I have followed up repeatedly, only to be met with vague responses, delays, and absolutely zero accountability.
It is incredibly frustrating to see a company of this size treat a customer with such blatant disregard. They are quick to take your money at the point of sale, but once a product has an issue, you are essentially left on your own. Even raising formal complaints has been ineffective. It is clear that "customer satisfaction" is just a slogan here, not an actual practice.
If you are considering purchasing from Star Tech, be warned: IF ANYTHING GOES WRONG, DO NOT EXPECT ANY REAL SUPPORT.
April 20, 2026
Unprompted review
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