Star Tours Reviews 9,359

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,304 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff, including tour managers and coach captains, for being friendly, polite, knowledgeable, and well-organized, ensuring smooth and enjoyable trips. Many appreciate the excellent service, well-planned itineraries, and the quality of accommodations and food provided, often describing their holidays as fantastic and memorable. However, some people were dissatisfied with certain aspects, such as uncomfortable bus seating or hotel quality. A few customers also mentioned issues with time management, feeling rushed at some attractions while spending too long at others, and occasionally experiencing a lack of proper meal breaks. A small number of reviewers also raised concerns about the professionalism of some staff members, which impacted their experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise tour managers for their... See more

Holidays

People report positive experiences with holidays, often highlighting well-organized and enjoyable trips. Many... See more

Service

Clients share positive opinions on service, frequently highlighting the excellent organization, seamless... See more

Location

Reviewers mention positive feedback about location. Customers praise the well-planned itineraries that cover... See more

Quality

Consumers generally express satisfaction with the quality of various aspects of their experience. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paris Disneyland special tour was well organised and punctual. The coach driver and manager Saurbh Patel were both friendly and polite. Tour manager took care of each passenger every time. One sugges... See more

Rated 5 out of 5 stars

It was our 3rd trip with Star tours.. most enjoyable.. well informative.. great friendly guide Stephen Fernandez and coach captain Delroy and Mika . Not to forget the great family like other tourists... See more

Rated 5 out of 5 stars

I had such a fantastic day trip to the Cotswolds and Oxford with Star Tours today! Our tour manager Mr. Divash Joshi was absolutely brilliant, friendly, attentive, and full of interesting stories th... See more

Rated 5 out of 5 stars

Overall, it was an amazing four days tour of Scotland. Abhishek (tour manager) managed our tour promptly and smoothly, additionally, Jayesh (coach captain) made sure that our journey was safe and nice... See more


Company details

  1. Tour Operator

Written by the company

Since 1997, we have earned a reputation as the UK’s preferred Asian tour operator. As you read the testimonials, you will see why thousands of travellers repeatedly choose Star Tours. As a family business, we are constantly improving, evolving and refining our services to meet our passengers’ needs. This year we are proud to offer new tours to worldwide destinations as well as introduce many enhancements to our existing tours and services. We at Star Tours pride ourselves in providing first-class services, professional tour managers, authentic Indian meals and itineraries that appeal to everyone. We offer comprehensive tours at a price to suit all travellers without compromising on quality and services. Our hospitable approach to families, groups and communities has helped us maintain our position as the first choice for thousands of people worldwide. We believe that touring should be fun and that our guests should be well-versed in the history and aspects of culture whilst they explore the world. Our tours are designed for travellers to enjoy a diverse array of fascinating countries. With our guidance, you will visit iconic locations made famous on screen and in literature with the assurance that you are travelling with the experts. Contact us 24 hours a day, 7 days a week and allow us to help you find that perfect dream holiday for you and your loved ones. We hope that you enjoy browsing through our brochure, and we look forward to welcoming you to the Star Tours holiday experience. Bon Voyage


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 5% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Karan was very good coordinator

Karan was very good coordinator, he was clear on briefing schedule each day and timings. He was helping us to additional booking for trip and was very friendly during trip, which is very important when we are traveling with family

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Fun experience

The experience was amazing , Karan was very friendly and the arrangements were amazing , the description were amazing and the time managements were excellent.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience on the…

I had an amazing experience on the Cornwall & Devon tour (03/04/2026), and a big part of that was thanks to Karan Dewani. He was incredibly kind, caring, and genuinely attentive throughout the trip. You can tell he actually cares about people having a good experience, not just doing his job.

Everything was very well organised — timings, stops, coordination — all smooth, no chaos, no confusion. That alone makes a huge difference on group tours, and he handled it effortlessly.

What stood out the most was his calm and helpful nature. Whether it was giving clear instructions, helping people out, or just keeping the group comfortable, he was always on top of things.

My most memorable moment was honestly just enjoying the coastal views stress-free, knowing everything was taken care of.

Highly recommend — if Karan is leading your tour, you’re in good hands.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic 3-Day Devon & Cornwall Trip – Brilliantly Managed by Karan!

We recently went on a 3-day trip to Devon and Cornwall with Star Tours UK, and it was an absolutely wonderful experience from start to finish.

A special mention goes to our coach manager, Karan, who truly made the trip memorable. He managed everything so smoothly and professionally, ensuring that all passengers were comfortable and well-informed throughout the journey. His sense of humour kept the atmosphere lively and enjoyable, and he provided thorough guidance at every stop, which made exploring new places so much easier and more meaningful.

The itinerary was well-planned, allowing us to see some stunning locations without feeling rushed. The coach was comfortable, and the entire trip was very well organized.

Overall, we had a fantastic experience and would highly recommend Star Tours UK. A big thank you to Karan for making this trip so enjoyable—we would happily travel again!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Unforgettable Treasures of Europe- 9…

We recently concluded a breathtaking 9-day tour across France, Belgium, Germany, Switzerland, and Italy. It was a whirlwind experience, but the organization was seamless, allowing us to soak in the best of Europe in a short amount of time.
​The Team:
A huge part of what made this trip so special was the exceptional crew. Our Tour Manager, Aarish, was fantastic—his deep knowledge of each destination and his helpful, "can-do" attitude kept the group motivated and informed. He truly went out of his way to ensure everyone was comfortable. Our Coach Pilot, Lica, was equally impressive. Navigating a large coach across international borders requires immense skill, and Lica’s experience was evident. We felt completely safe and relaxed throughout the entire journey.
​Accommodations & Dining:
The hotels selected were awesome—well-located, clean, and comfortable after long days of sightseeing. As for the food, it exceeded our expectations! We were particularly grateful for the delicious Indian food provided; it was a wonderful "taste of home" that gave us the energy we needed for our daily adventures.
​The Highlight:
While every stop was unique, Mt. Titlis in Switzerland was our absolute favorite. The views were spectacular and it was a memory we will cherish forever.
​If you’re looking for a well-managed tour that hits all the iconic spots with a great team, I highly recommend this experience!

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

UKNL 3 Days Tour

UKNL 3 Days Tour Northern Landscapes:
This was my second trip with Star Tours, and once again, Star Tours matched upto my expectations. Big Thanks to our Tour Manager Saurabhbhai. He handled everything so efficiently while keeping the energy high with fun activities throughout. From start to finish, it was an amazing experience filled with great moments.
Looking forward to more such memorable trips with Star Tours.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

3 day cornwall and devon tour

We went to cornwall tour. Amazing guide Karan planned it well. He would give precious intructions on time and was very jovial. He kept the people engaged in activities during the trip. Hotel was nice and bis was great.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Yet another memorable Star experience

Overall the trip was memorable because it was a good combination of friendly group members and also a very friendly joyful and cooperative tour manager Karan who always entertained us and supported us with our requests. Thank you Star tours and Karan for this experience 🙏

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service . Very good experience with Karan Dewani, A very proand friendly tour manager. This is my 5th tour with Star tours and never had a bad experience. Always recommended. Thank you Karan and Star tours

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

A Perfect Swiss Alpine Getaway.

We recently went on the Swiss Alpine Tour with Star Tours, and we absolutely loved the experience! The destinations were beautiful, well-planned, and truly breathtaking. Every place we visited was amazing, but Glacier 3000 was definitely one of the highlights — such a fun and joyful place, especially with the exciting activities and the lovely DDLJ connection, which made it even more special for us.

A big thank you to our coach captains, Nasir bhai and Sikandar bhai, who made us feel comfortable and safe throughout the journey. Their careful driving and warm nature made all the difference during the long travel hours.

Special appreciation to our tour manager, Divash Joshi, who was incredibly skilled, well-organized, and excellent at managing people. His friendly personality, great coordination, and especially his knowledge of Bollywood added so much fun to our Swiss trip — he truly turned it into a “Bollywood Mania” experience! 😊

Yes, the journey can be a little tiring at times, but it is absolutely worth it for the stunning scenery, picture-perfect views, and unforgettable moments. The beautiful landscapes and fresh mountain air truly heal your heart and refresh your soul.

One small suggestion for improvement would be to make things a bit easier for families with young children — it would be very helpful if strollers could be allowed during some of the tour walks.

Overall, we thoroughly enjoyed the trip and would love to travel again with Star Tours. We would be especially happy to have Divash Joshi as our tour manager again, along with Nasir bhai and Sikandar bhai as our coach captains.

Thank you for such a memorable and wonderful trip!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

We as a couple have completed Swiss…

We as a couple have completed Swiss Alpine tour. What a tour, wonderful experience. The coach captains are amazing; a special thanks to Sikandar Sir and Naser Sir for driving through safely and comfortably. Last Thank you to Divash sir, our tour manager. Thank you for making this journey great and wonderful.
Thank you Star Tours.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely trip

The tour guide was very engaging very helpful and delivered clear instructions. She was very informative and helped us really enjoy our holiday.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

As Usual Star Tours never make us Disappointed

As Usual Star Tours never make us disappointed.
3 days trip was too amazing
Accommodation and Food is as expected on the top quality and comfortable
Our Tour Manager Saurabh handed it so smoothly like its piece of cake for him.
You make us so entertained energetic and Guided where we need
You are the Best Saurabh Bhai😎
Also Coach captain Ali is driving so nicely on the most beautiful road of Snowdonia.
Will always come by Star tours without any doubts ❤️

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Swiss Alpine April 2026

Fantastic trip. Very well planned and budget friendly. The coach captains, Mr Nasar and Mr. Sikandar were excellent. The tour Manager, Mr Divas Joshi , is one of the best ones I've experienced so far. This trio work with good synergy to make the experience memorable. The food arrangement was also aw

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Swiss Alpine

We recently returned from the Star Tours Swiss Alpine trip as the Patel family, and we couldn’t be happier with our experience. From start to finish, everything was organised to perfection.

A special thank you to our coach captains, Nasarbhai and Sikandarbhai, who were incredibly professional, friendly, and made the journey smooth and enjoyable throughout. They truly went above and beyond to ensure everyone was comfortable.

We would also like to sincerely appreciate Divash Joshi for managing the tour so efficiently. Every detail was thoughtfully planned, and it really showed in how seamless the entire trip felt.

The coach was very comfortable, the food was absolutely amazing, and the service overall was exceptional. We felt well taken care of every step of the way.

Thank you for creating such a memorable experience for us. We would highly recommend this tour to anyone looking for a well-organised and enjoyable trip!

— The Patel Family

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Trip to 3 Days - northern landscapes

Trip to 3 Days – Northern Landscapes
With Saurabh Patel – 3 April 2026 - star tours

It was an excellent trip, and we had an amazing time.

Saurabh was clear, organised, and to the point throughout the journey. He managed the whole coach very well, keeping everyone informed and ensuring the trip ran smoothly from start to finish.
Plus the games he entertained us with, must give him 10/10 for his acting skills!!

Thank you for a great experience.
Dipti and Tia Chandaria

Sent from Outlook for iOS

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful and memorable Trip

This was my second trip with Star Tours, and once again, it felt more like a memorable family getaway. Our Snowdonia trip was beautifully organized, and a big shoutout to our incredible tour manager, Saurabh, who handled everything so efficiently while keeping the energy high with fun activities throughout. From start to finish, it was an amazing experience filled with great moments and even better company. Can’t wait for the next adventure!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Our wonderful experience with star…

Our wonderful experience with star tour😊👌
We have taken Northern Landscapes tour with Star Tour for 3 days 2 nights it was amazing experience everything was very nice also Mr, saurabh Patel was really very good,he made our journey memorable
Looking forward more trips with star tour.. Thank u so much
Thank u saurabh bhai

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

My wonderful experience with Star Tours

I had a wonderful experience on the 3-day Northern Landscape trip with Star Tours. I was traveling with my brother and sister-in-law, and we all thoroughly enjoyed the trip.

The entire tour was exceptionally well-organised and the time management throughout was truly impressive.

A heartfelt thanks to our tour manager, Saurabh bhai, who was incredibly supportive at every stage of the journey. He managed the entire itinerary with great precision, especially when it came to maintaining perfect timing. What made the trip even more enjoyable was his ability to keep everyone engaged with fun activities like Antakshari and dumb charades, creating a cheerful and lively group atmosphere.

Our tour captain, Ali bhai, is highly skilled and ensured a safe and comfortable journey at all times.

We loved all the destinations we visited and the smooth execution of the schedule really stood out. Despite the train trip being cancelled due to poor weather conditions, Saurabh bhai handled the situation brilliantly by arranging a visit to the stunning waterfalls in Snowdonia, which turned out to be the highlight of the trip.

The food arrangements, clean restroom stops, and well-timed breaks added to the overall comfort of the journey. The stay at Novotel Liverpool was also excellent and very comfortable.

Overall, it was a truly memorable trip. I look forward to traveling with Star Tours again and would highly recommend them for their outstanding planning and execution.

April 5, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look