Star Tours Reviews 9,359

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,304 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff, including tour managers and coach captains, for being friendly, polite, knowledgeable, and well-organized, ensuring smooth and enjoyable trips. Many appreciate the excellent service, well-planned itineraries, and the quality of accommodations and food provided, often describing their holidays as fantastic and memorable. However, some people were dissatisfied with certain aspects, such as uncomfortable bus seating or hotel quality. A few customers also mentioned issues with time management, feeling rushed at some attractions while spending too long at others, and occasionally experiencing a lack of proper meal breaks. A small number of reviewers also raised concerns about the professionalism of some staff members, which impacted their experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise tour managers for their... See more

Holidays

People report positive experiences with holidays, often highlighting well-organized and enjoyable trips. Many... See more

Service

Clients share positive opinions on service, frequently highlighting the excellent organization, seamless... See more

Location

Reviewers mention positive feedback about location. Customers praise the well-planned itineraries that cover... See more

Quality

Consumers generally express satisfaction with the quality of various aspects of their experience. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paris Disneyland special tour was well organised and punctual. The coach driver and manager Saurbh Patel were both friendly and polite. Tour manager took care of each passenger every time. One sugges... See more

Rated 5 out of 5 stars

It was our 3rd trip with Star tours.. most enjoyable.. well informative.. great friendly guide Stephen Fernandez and coach captain Delroy and Mika . Not to forget the great family like other tourists... See more

Rated 5 out of 5 stars

I had such a fantastic day trip to the Cotswolds and Oxford with Star Tours today! Our tour manager Mr. Divash Joshi was absolutely brilliant, friendly, attentive, and full of interesting stories th... See more

Rated 5 out of 5 stars

Overall, it was an amazing four days tour of Scotland. Abhishek (tour manager) managed our tour promptly and smoothly, additionally, Jayesh (coach captain) made sure that our journey was safe and nice... See more


Company details

  1. Tour Operator

Written by the company

Since 1997, we have earned a reputation as the UK’s preferred Asian tour operator. As you read the testimonials, you will see why thousands of travellers repeatedly choose Star Tours. As a family business, we are constantly improving, evolving and refining our services to meet our passengers’ needs. This year we are proud to offer new tours to worldwide destinations as well as introduce many enhancements to our existing tours and services. We at Star Tours pride ourselves in providing first-class services, professional tour managers, authentic Indian meals and itineraries that appeal to everyone. We offer comprehensive tours at a price to suit all travellers without compromising on quality and services. Our hospitable approach to families, groups and communities has helped us maintain our position as the first choice for thousands of people worldwide. We believe that touring should be fun and that our guests should be well-versed in the history and aspects of culture whilst they explore the world. Our tours are designed for travellers to enjoy a diverse array of fascinating countries. With our guidance, you will visit iconic locations made famous on screen and in literature with the assurance that you are travelling with the experts. Contact us 24 hours a day, 7 days a week and allow us to help you find that perfect dream holiday for you and your loved ones. We hope that you enjoy browsing through our brochure, and we look forward to welcoming you to the Star Tours holiday experience. Bon Voyage


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 4 out of 5 stars

Historic Scotland trip

We took the Historic Scotland trip for 3 nights and 4 days with Star tours in December 2025 we were a bit skeptical at first but it was totally worth every penny and the Indian food provided was delicious our tour manager Rishabh was very friendly and helpful at all time and would highly recommend Mark and Rishabh . From Sunny, Livia and Adith

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

An Unforgettable Swiss Alpine Experience

Our 5-day Swiss Alpine Tour was excellent and well organized, offering breathtaking landscapes, charming cities, and iconic attractions. The itinerary was perfectly balanced, making the journey both relaxing and memorable.

The food at Sherlock Homes and the B&B hotels was outstanding and greatly enhanced the experience.

A special thanks to our tour manager, Divash Joshi, for his professionalism, dedication, and constant support.

The coach drivers, Zunaid and Saz, were courteous and skilled, ensuring safe and smooth travel throughout the tour.

The Aston Manor coach was satisfactory, though improved seating comfort and legroom would enhance longer journeys.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Swiss Alpine – SWAL24122025

Tour Name: Swiss Alpine – SWAL24122025
Travel Date: 24 Dec 2025
Tour Guide: Mr Divash Joshi

We travelled on the Swiss Alpine – SWAL24122025 tour from London during the Christmas holidays. I am very disappointed with the unprofessional behaviour of the tour guide, Mr Divash Joshi, which unfortunately spoiled our overall experience.

From early on in the tour, the guide became overly friendly and inappropriate with my girlfriend (like he seen a blonde beautiful lady first time in life), singling her out far more than any other passenger. This behaviour was noticeable not only to us but also to other passengers, who even made jokes about it.

Some specific incidents:
• He repeatedly took my girlfriend’s name excessively and focused his attention on her
• During a musical night on Day 1, he continuously involved her without her consent, despite knowing she is not comfortable with Hindi, making both of us extremely uncomfortable due to which we skipped musical night on Day 2.
• He asked personal questions about our drop-off point and where we live, which I avoided answering anyhow and put us in an uncomfortable situation
• At the end of the tour, he hugged my girlfriend suddenly and without consent in front of me, which was shocking and completely unprofessional and unacceptable
• He also made a personal comment about our wedding while getting the luggage after deboarding the coach at trip end which was heights of shamelessness to annoy anyone

This behaviour crossed clear professional boundaries and made us feel very uncomfortable and annoyed. A tour guide should make all passengers feel safe and respected, not singled out or uncomfortable.

Everything else about the tour was good, but this issue with the tour guide seriously affected our experience. I hope Star Tours takes this feedback seriously, addresses this matter internally, and ensures such behaviour is not repeated with future travellers.

However, overall, the itinerary, pricing, hotels, food arrangements, and logistics by Star Tours were very good and fully satisfactory. Switzerland was beautiful, and the tour was well planned.

The coach captains, Mr Saj and Mr Junaid, deserve special appreciation. They were extremely professional, drove very safely throughout the journey, and handled difficult routes with great skill. The Aston Manor coach was not really okay as the seats were less comfortable with limited leg space compared to Mercedes or Volvo coaches

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

The experience was great and we as…

The experience was great and we as family had a great experience. My kids had great time..

Karam Dewani ( Tour manager ) is wonderful person and great all the time in professional way and at personal level too and make us even more comfortable, the whole tour. Thanks Karan and Star tours.

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent tour

Excellent tour. Karan was exceptionally versatile with sound knowledge of each tourist spot, highly engaged with the travellers with necessary travel updates, plans for the next agenda and flexible on the spot based on the situation.

December 26, 2025
Unprompted review
Rated 4 out of 5 stars

Had an amazing 6 days Europe trip with…

Had an amazing 6 days Europe trip with our manager Mohsen. He was friendly & very supportive. We got all the information about the places we visited during our trip. Only one thing I didn’t like was food & stay which we had in Geneva. Rest all was best. Go for it if you want to visit Europe.

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

We had an absolutely wonderful…

We had an absolutely wonderful experience on our Switzerland tour with Divash Joshi, who is truly becoming a great tour manager. His planning, coordination, and friendly nature made the entire journey smooth and enjoyable. The Swiss alpine views were breathtaking, and the tour was perfectly designed to cover iconic locations, including famous Bollywood movie shooting spots in Switzerland.

A special mention to the bus drivers who were extremely professional, safe, and cooperative throughout the tour. Their driving in the mountain regions was excellent and made us feel very comfortable. Overall, it was a memorable and well-managed tour. Highly recommended

December 24, 2025
Unprompted review
Rated 4 out of 5 stars

Went for Best of Europe tour

Went for Best of Europe tour. Big shout out to Mohsen Ferjani our driver/team lead, absolutely the best. Quiet informative. Highly recommend him as my next team manager.🙏🙂

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Disneyland Special

Disneyland Special - Our experience with Star Tours was excellent. Saurabh was very kind and helpful at every stage of the tour, always ensuring everything went smoothly. His support truly made the journey stress-free and memorable.
Thank you.

December 24, 2025
Unprompted review
Rated 4 out of 5 stars

Good Disney special trip

Overall it was a good trip.Tour manager and coach driver both were helpful and flexible. Tour was well organised. All the time advice was given to passengers.

Only in future if buses and restaurants can be bit more good condition .

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome experience to Disneyland Paris

The experience to Paris and Disneyland through Star Tour was awesome. Sourabh, the Tour Manager, was very helpful and courteous. He is outstanding. His sharing of knowledge while covering the spots were very helpful. The restaurants and foods were excellent. The stay at the hotel was also very comfortable. My family is super happy and that makes me happy. Thank you Star Tour and will look forward to tour with you again.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Well organised and excellent tour

Well organised and excellent tour. Our family of four includes our 12 and 9 years old. A four days magical Disneyland special during the Christmas period. A great communication for pre tour information. We boarded at Folkestone service where there was a bit delay due to traffic but we were fully informed by the phone. Eiffel Tower visit on the first day and Indian dinner at night. Christmas Day and Boxing Days at Disneyland land and had the beautiful memories with family. We did go for the illumination tour that highlights the good photo spots for Eiffel Tower at night and other Paris landmarks as well as the beautiful lightings around the city. The cruise in the Seine river was so charming experience to witness the ancient church, Louvre museum, Eiffel Tower, etc from different angles. We had the delicious two Indian dinners and a lunch on the way back to Calais. We would like to thank our tour guide Saurabh and coach driver Zain for this memorable trip. Special thanks to Saurabh who did take our beautiful family photos and very patience with all queries. Thank you

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Grand and Magical experiene to Paris

What a Grand and Magical experience to Paris and Disneyland!!! The Star Disneyland Paris Special tour was awesome. The Tour Manager Sourabh was extremely helpful, courteous and knowledgeable. Thank you Sourabh for everything. You are absolutely outstanding. The tour captain was also very helpful. Those extra touches from the Paris illumination tour was cherry on the cake. The stay at the hotel was very comfortable. The foods and restaurants were also great. The tour was very engaging and had lots of fun with the quick games on board. My family is very happy, and we are looking forward to tour again with Star tour. I will definitely recommend Star tour to my friends and colleagues. Thank you.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Tour is well organised and on time

Paris Disneyland special tour was well organised and punctual. The coach driver and manager Saurbh Patel were both friendly and polite. Tour manager took care of each passenger every time. One suggestion for Star Tours would be that if they allow tour manager to carry a flag or a holding sign so people can easily follow them in crowded public places during short walk and do not get lost.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

4-day Disneyland Paris tour

We had a wonderful 4-day Disneyland Paris tour with Star Tours, and it was truly a great experience. The journey was very well organized, and our guide, Saurav, was extremely helpful and knowledgeable. He provided us with valuable information throughout the trip, which made the experience even more enjoyable.

We had booked this tour to celebrate our wedding anniversary and my husband’s birthday, and Saurav went the extra mile to make it special. He even arranged a cake at very short notice, which was highly appreciated and made the celebration memorable.

The tour covered all the major attractions of Paris along with Disneyland, so it was definitely worth booking. Overall, it was a fantastic experience, and we are already looking forward to joining Star Tours again for our next celebration.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Star Tours was an everlasting opportunity

My experience with Star Tours was excellent. I really enjoyed my time with Star Tours. My guide Saurabh was always relaxed and fun. I went to Paris from London and the journey was amazing. It was a fantastic family journey for everyone on the trip. Additionally, I want to thank the coach captain for helping us for every step of the journey.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Basic amenities such as drinking water…

Basic amenities such as drinking water is not provided on their super congested coach (for travelling on a 4 day tour too!!!)

Have poorly selected place for lunch on the historic scotland tour. Very limited food options!!

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Scotland 4 day trip

We took a 4 day Scotland trip and it was awesome!! This tour covered so many main attractions and apart from it our tour manager Abhishek took us to mesmerising photo spots. He handled the team very well and managed timings very efficiently. The hotel and food services provided by Star Tours takes away half of your hassle and stress.
Coach captain Mitesh really knew how to drive and took care of the journey properly.
All in all it was a great experience! Highly recommended.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Scotland Tour

Scotland tour was amazing 😍 Loved it.
Tour was really well organised and services was very good. Our Tour Manager Abhishek was really great 👍. Thanks a lot for this experience.

December 20, 2025
Unprompted review

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