OVUM Reviews 119

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's high quality and the extensive research behind its design, which saves them from individually sourcing numerous supplements. Many users attribute successful pregnancies and improved egg quality to the supplement, noting positive changes in their vitamin levels and IVF outcomes. The company's excellent service and supportive team are also frequently praised, with customers appreciating the care and responsiveness received. However, some people mentioned that despite using the product, it made little difference to their IVF outcome or that they experienced false positives with early detection pregnancy tests.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers praising its effectiveness and quality... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been super excited to try these supplements after two chemical pregnancies and an ectopic over the last year, I had been recommended them by a friend and don’t mind paying more more quality (wh... See more

Rated 5 out of 5 stars

I started taking OVUM 7 months ago, when I got my low AMH results. I am not yet pregnant but I like how much research goes into the design of this high quality supplement, which saves me from pouring... See more

Rated 5 out of 5 stars

I cannot recommend this product enough ! Age 31 healthy , 3 miscarriages in 18months all chromosomal abnormal put down to egg quality issue was told id have to go donar eggs( AMH normal also for age... See more

Rated 5 out of 5 stars

I was recommended these by our fertility nutritionist. We've been on this long TTC journey for 5 years. After reading into the supplements it's definitely overlooked and is generally not asked about i... See more


Company details

  1. Vitamin and Supplements Store

Written by the company

OVUM. Designed by Women. Created by Doctors. Ethical to the Core.
 OVUM products are designed by doctors and backed by science to support conception and fertility. We also reinvest 20% of our profits to fund independent research into the causes of infertility and fertility awareness campaigns.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

119 reviews

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1-star

Asks customers to review

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Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Brilliant Product

I’ve been using Ovum supplements to support my IVF journey. The supplements are great, I felt so reassured knowing everything I needed was in one tablet as previously I was taking multiple tablets and it became difficult to manage. The customer service has also been excellent, good communication and great content.

August 31, 2024
Unprompted review
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Reply from OVUM

Thank you so much for your kind words! 🙏

We're so glad OVUM has made your IVF journey a little easier. It’s our mission to simplify things with one comprehensive supplement, so knowing it helped you feel reassured is wonderful to hear. We're also happy you’ve had a great experience with our customer service and content – we’re always here to support you! Wishing you all the best on your IVF journey!

Love,
Team OVUM

Rated 5 out of 5 stars

Great product & 5* service

Have just started using Ovum.
A well researched, evidence based product that looks great.
I can tolerate the supplements better than others.
The customer service deserves 5* alone.

September 16, 2024
Unprompted review
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Reply from OVUM

Thank you for your fantastic feedback! 🌟

We're delighted to hear that you're already enjoying OVUM and appreciate the research and care that goes into our products. It's great to know the supplements are easy to tolerate compared to others – we designed them with your comfort in mind! And we're so pleased that our customer service stood out to you – we strive to provide the best support possible. Thanks again for your kind words!

Love,
Team OVUM

Rated 5 out of 5 stars

Fantastic customer relations

I haven’t received my first order of supplements yet however the reviews look fantastic so I ordered them in a hurry. After reading the FAQs I had some questions around the suitability as I follow a Halal diet. I sent my questions to the customer team and they came back with a detailed response that exceeded my expectations. I can already tell they care about their customers and are more than willing to help. Can’t wait to start my journey

September 16, 2024
Unprompted review
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Reply from OVUM

Thank you so much for your thoughtful review! We’re delighted to hear that you found our team’s response to your Halal diet questions thorough and helpful. We truly believe in providing personalised support to ensure that all our customers feel confident and cared for.

It’s wonderful to know that you’re excited to start your journey with OVUM, and we can’t wait to be a part of it! If you have any more questions or need further assistance, please don’t hesitate to reach out.
Team OVUM

Rated 5 out of 5 stars

Can't recommend highly enough!

Had an egg collection 3 years ago. 10 eggs, 3 blastocysts which lead to a daughter and two negatives. Fast forward to now, and after taking OVUM suppliments for 3 months got 23 eggs and 5 blastocysts from our second collection! Can't help feeling OVUM played a big part in this increase! Then just this morning I got a positive test (on an OVUM pregnancy test of course!) at 7 days post transfer! Thankfully the tests come in packs of 4 because I think I'll be constantly testing until my "official" test day as still in a state of shock!

Can't recommend ovum enough. Quick delivery and very helpful team, and clearly a company that actually cares exists for all the right reasons. Thank you OVUM!

September 12, 2024
Unprompted review
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Reply from OVUM

Thank you so much for sharing your incredible journey with us Abi! We're absolutely thrilled to hear about the amazing outcome of your second egg collection—and congratulations on your positive test!
It’s heartwarming to know that OVUM supplements may have played a part in boosting your egg count and blastocyst numbers.

Our aim has always been to offer products that genuinely support and nurture fertility journeys with science-backed ingredients, so it's wonderful to hear how they've worked for you. And we're glad you found the pregnancy tests useful during such an exciting (and nerve-wracking!) time! Sending the best for your OTD!

We’re here for you every step of the way and wishing you all the best for the next part of your journey. Don’t hesitate to reach out if you need anything—we’re always happy to help!

Rated 5 out of 5 stars

I am pregnant!!

After 5 years TTC and a failed round of IVF, I had a consultation with a nutritionist who recommended Ovum in preparation for my next round of IVF. She recommended many other things too, all of which I have done, so I cannot say for sure what made the change (probably more likely that everything all added up to make a big change), but I am now in very early stages of pregnancy, which has happened naturally!!! I am 33 years old, and this is the first time I have ever managed to conceive (despite my best efforts!), so thanks to Ovum for playing its part. Highly recommend.

August 26, 2024
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Reply from OVUM

Thanks so much for sharing your news Eliese and congratulations. Sending all of our best to you!
Team OVUM xxx

Rated 5 out of 5 stars

A bigger impact that expected

I have been taking ovum supplements as part of my ivf journey recommended by my nutritionist for the last year. Having moved over from Zita west. It will be down to a lot of changes I made including ovum but after 6.5 years and many failed cycles and poor embryos and heartbreak. I managed to get one 5 day high quality embryo and 2 good quality 5 day embryos. We were in total shock and it was a miracle.

I then transferred my first embryo in this cycle and on day nine of my 10 day wait went and bought a pregnancy test. I chose ovum by chance as I’d taken the supplements so recognised the brand. The night before my test, which is quite traumatic for me given our previous results I opened the box. To see the words on the packaging was so important I can’t even express. “Remember the outcome of this test does not define your worth”. I’ve spent many years battling my feelings of inadequacy and failure because of the fertility privilege, and the way we are made to feel like we are not complete if we don’t have or can’t have children by society. And not knowing the outcome and having previously been faced with so many failures, these were just the words I needed to read.

In a complete shock at 4.30am the next day we got our first ever positive result. We are only 7 weeks pregnant so a very long way to go but feel incredibly lucky.

Ovum is a fantastic thoughtful brand that really did have an impact as part of a lot of things I did to help my journey change its path.

August 7, 2024
Unprompted review
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Reply from OVUM

Thank you so much for the kind words R and we're ecstatic to hear your news. The phrase is something we so wished were on tests we were going through our own fertility struggles and we're grateful that we can help other people whilst they're going through theirs.
Sending all of our best to you.
Team OVUM

Rated 5 out of 5 stars

So far so good

Don’t know if they work yet but I’ve done a lot of research into fertility supplements and these really do seem the best by far! Fast shipping and easy to swallow too!

August 28, 2024
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Reply from OVUM

Thanks so much for the kind words Samantha, we've been that person researching everything out there so have done our homework! Sending all the best for you!

lots of love
OVUM XXX

Rated 5 out of 5 stars

I bought these through recommendation…

I bought these through recommendation from a fertility nutritionalist. Too early to tell if they have done anything so to speak but quick delivery and no nasties.

August 30, 2024
Unprompted review
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Reply from OVUM

Thank you so much for sharing your experience! 😊

We’re glad your fertility nutritionist recommended OVUM and that the quick delivery and clean ingredients stood out. It can take a little time for the supplements to fully support your fertility journey, so we’re hopeful they’ll make a positive impact for you. If you ever have any questions along the way, feel free to reach out – we're here for you!

Love,
Team OVUM

Rated 5 out of 5 stars

Excellent products and team

I started taking ovum pre conception last year prior to my IVF cycle. That cycle was our best one to date in terms of grading and number of embryos. I firmly believe that the extensive research which has gone into formulate ovum played a major part in us getting the results we did.

The team at ovum are so so knowledgeable and supportive.. responding promptly and in great detail to any questions asked.

I also highly recommend their pregnancy tests. Not only do they detect HCG at such a small levels but I love that they are recyclable.
Keep up the great work team ovum xx

August 5, 2024
Unprompted review
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Reply from OVUM

Thanks so much for the glowing review Michelle and so glad that we could help you out, we love hearing feedback like this!

Sending all of our best to you
Team OVUM xxx

Rated 5 out of 5 stars

Great product

Great product, fabulous customer service and quick and efficient delivery. Can't recommend more.

July 29, 2024
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Reply from OVUM

Thanks so much Alison. As a small business, recommendations mean the world to us, and we're so glad we could help you x

Rated 3 out of 5 stars

Quick delivery and good quality but caused acne.

The delivery was quick and I loved that the supplements came in lovely packaging made of glass vs. plastic. I tried these for a month but just like every other prenatal I’ve tried I got terrible cystic acne, which I’ve never suffered with until taking prenatals - I think high doses of B vitamins don’t agree with me sadly. Since stopping my skin has begun to clear.

July 1, 2024
Unprompted review
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Reply from OVUM

Hi there,

Thanks so much for the positive feedback on our packaging and delivery. I'm really sorry to hear about the issues you've experienced in taking fertility supplements. It would be really interesting to figure out what exact nutrient might be causing this problem. I have checked with our medical team and they would not say it is normal to have the reaction you describe when starting a new supplement.

Vitamin B12 could well be what is causing you grief here. One approach would be to start with, e.g. one capsule per day and build over the course of 2-3 weeks - and see if that makes any difference. Ultimately, you should stop taking any product that causes a reaction but do let us know if this approach works for you, it may be that a slower introduction is what you need.

You may find it useful to talk to a fertility nutritionist who can assist further? If it helps, we can recommend Melanie Brown who we know comes highly commended by many of our community.

All the best,
Lucy

Rated 5 out of 5 stars

Poor customer service..

Ovum supplements were recommended to me by a fertility consultant so although I was already taking wild nutrition’s fertility support, I thought I’d give ovum a try. Great website, lovely packaging of the product and the fastest customer support response I’ve ever received (within the hour email replies).
As soon as I’d signed up to the monthly subscription however, I had some trouble with receiving responses to my queries regarding the subscription plan. I emailed twice/thrice in the space of a week and received no response. This was despite the 24-48 hour promised estimated response time.
After giving up with my attempts to contact the team, a week later I finally received a reply. The team were extremely apologetic about the delay in reply and went above and beyond to rectify the error.
I appreciated the understanding approach and the kind manner of the team - especially Lucy.
I would recommend Ovum to anyone starting their fertility journey.

July 13, 2024
Unprompted review
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Reply from OVUM

Thanks so much for the review Minnie. We take all feedback, positive and negative, as an opportunity to learn and create a better experience for OVUM customers, and are so glad you gave us a chance to rectify the error.

All the best,
Team OVUM

Rated 5 out of 5 stars

Great experience

I have been so impressed with Ovum's Time to Conceive supplement, both due to its scientifically-backed ingredients, and also thanks to the impressive customer service I have received from the company. I recently had an issue regarding my monthly supplement delivery, and Ovum's founder (Jenny) was so compassionate and helpful in dealing with the problem and finding a solution for me.

I am finding my TTC journey really psychologically difficult, and it is a huge comfort to know that Time to Conceive contains all the 'right things' to be supporting my natural fertility, egg quality, etc- correlating with all the recommendations in 'It Starts with the Egg' and also being recommended by renowned fertility nutritionist Mel Brown.

I will be recommending Time to Conceive to all my friends once they begin trying for their own families, and would not use any other fertility supplement currently.

July 13, 2024
Unprompted review
OVUM logo

Reply from OVUM

Thanks so much for the glowing review Jennifer, and for choosing us to help you on your TTC journey.

We have lots more info on fertility, whether it's the psychological aspect or simply empowering yourself with knowledge in our learn section on our website so please do check it out. Hopefully we can help support you with more than just the supplement.

All the best,
Team OVUM

Rated 5 out of 5 stars

Firstly i would like to thank Lucy for…

Firstly i would like to thank Lucy for guiding me through in what i can and cannot take with their supplements. She is amazing and such a great help. Moving on to the capsules…they are amazing and i am only one month in. I have been TTC for 5 years (38) and i am now preparing my body for IVF. I chose Ovum as i have read great stuff about the ingredients listed and they pack a punch! I am also taking omega 3, kaneka ubiquinol and magnesium along side Time to Conceive. I am going to continue to take these until I have my next blood test for my AMH levels and see if that improves and I am positive it will even if it takes a little time. I have changed my eating/lifestyle habits and reduced my stress levels and thinking positive vibes only. Patience is key and I am being realistic in allowing some time for these capsules to do their magic! Good look to anyone TTC! I will update in another few months :)

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Thankyou Ovum

I started using ovum last year about 6 month prior to the start of ivf and have continued to take the supplement daily. We got amazing result with our embryos & I have recently had a frozen transferred resulting in a positive outcome. 🙏

June 3, 2024
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Reply from OVUM

Thanks so much for the feedback Simone, we love hearing stories like this. Wishing all the best for your transfer!
Lots of love,
Team OVUM

Rated 5 out of 5 stars

No line eyes

I would like to say that this is the only test that doesn't give the torturous line eyes. It's a yes clear yes or no which is quite comforting 😊 no evap lines and over analysing the test. Would recommend to anyone ttc

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

A comprehensive female fertility multivitamin

Looked everywhere for a multivitamin that had everything I needed for ttc ivf journey. Most had the odd random thing that seemed not to be grounded in evidence of benefits. I only found Ovum after seeing a comment on a forum. The ingredients were perfect for me, I just top up with magnesium, omega 3, an additional 1000iu vit D, and b12. On their recommendation I also add additional coQ10. I like the ethos of the company, the glass jar and plastic free packaging too. I also trust the ingredients. Too early to say if they have helped by we've got significantly further in this ivf cycle than we did on our first so it certainly hasn't hurt!

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, quick and personal responses when contacted! I had an issue with Royal Mail and my subscription was not delivered due to their error, I got a fast resolution and they went above and beyond to ensure I was happy! Not only a great product but first class service as well!

May 15, 2024
Unprompted review

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