I am awaiting 3 withdrawals. Ticket QPQ2QB I hope to get my payments soon. I will update on the matter once its resolved.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like that there’s a 24/7 live chat and a variety of payment methods. The large selection of games from different providers is also a big plus. The site’s design and layout are quite appealing.Howeve... See more
Company replied
Dont deposit any money on this site. The second you win money and want to whitdraw the KYC profile to upload your documents doesnt work. Live chat only gives you answers like we are working on it, W... See more
Company replied
✋Hello guys =) At Starzino Casino, I decided to try my luck with the slot "Money Train 2" by Relax Gaming. Starting with a deposit of €100, I played with €5 per spin. Luck was on my side — the bonus g... See more
Company replied
Company details
Written by the company
Starzino – your ultimate destination for the best promotions in the world of online entertainment! Our platform is designed exclusively for those seeking unparalleled bonuses and excitement. Here's what sets us apart: 🎁 Exclusive Secret Bonuses: Unlock special rewards and bonuses reserved only for our subscribers. Enjoy surprises that elevate your gaming experience to new heights. 💎 Free Spins and Free Bets: Access promo codes for free spins and free bets, giving you more chances to win big on your favorite games. ⚽️ Top Sports Weekly Events: Dive into the thrilling world of sports with our curated selection of weekly events. Enjoy Moneyback offers and SuperOdds to maximize your winnings. 📨 24/7 Support: Have questions or need assistance? Our dedicated support team is here for you around the clock. Reach out to us anytime at support@starzino.com. Are you ready for a fantastic online gaming experience? Look no further than Starzino Casino. Step into a gaming world that sets itself apart from the rest.
Contact info
Breach of guidelines
hahaha what a joke spended 150 euro and…
hahaha what a joke spended 150 euro and won 170 so i wanted to withdraw and then i couldnt do that because of an error message. Then i started live chat then i got blocked on the site hahahahah
After all this misunderstanding i got my money.
June 1, 2024
Unprompted review
Reply from Starzino
Dear sergio ramos,
Thank you for sharing your experience, and we apologize for the inconvenience you encountered.
We're glad to hear that the issue was resolved and you received your winnings. However, we're concerned about the difficulties you faced during the withdrawal process and with our live chat support.
We assure you that we take such matters seriously and are constantly working to improve our services. If you encounter any similar issues in the future or have any feedback for us, please don't hesitate to reach out. Your satisfaction is our priority, and we're committed to ensuring a smooth and enjoyable experience for all our players.
Thank you for your understanding, and we hope to see you back at our casino soon.
Best regards,
Starzino Casino Team
You cant withdraw money
You cant withdraw money. The site does not work, it tells you something went wrong.
Update 2 My second review
I was able to withdraw if the money is on my account i wil give then 5stars.
The live support is good
Update 3
My withdraw is standing on send.
Gisteren geld ontvangen.
May 30, 2024
Unprompted review
Reply from Starzino
Dear Peet,
We're delighted to hear that you were able to successfully withdraw your winnings. Congratulations on your achievement!
We apologize for any inconvenience you experienced during the process and appreciate your patience. It's wonderful to know that you found our live support helpful, and we're pleased to have been able to assist you.
If you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know.
Once again, congratulations on your withdrawal, and we look forward to welcoming you back for more exciting gaming experiences.
Best regards,
Starzino Casino Team
They dont let me cash out my money
They dont let me cash out my money . They block me ewen i canot sent them msg…
May 30, 2024
Unprompted review
Reply from Starzino
Dear Ales Skramusky,
Thank you for your feedback about your experience with our online casino. We sincerely apologize for any inconvenience or frustration this situation may have caused you.
We understand the importance of being able to cash out your winnings promptly and smoothly. We are deeply concerned to learn that you have encountered difficulties in this regard, and we are committed to resolving this matter as quickly as possible.
To assist you further and investigate the issue thoroughly, we kindly request that you provide us with additional details regarding your account or the specific situation you are facing.
Alternatively, we encourage you to reach out to our customer support team via live chat or email. Our dedicated support agents are available to assist you around the clock and will work diligently to resolve any concerns you may have.
Once again, we apologize for any inconvenience you have experienced, and we appreciate your patience and cooperation as we work to rectify the situation.
Best regards,
Starzino Casino Team
I have play ther but she ask 20 euro…
I have play ther but she ask 20 euro for payout is not normal so don,t play there
May 28, 2024
Unprompted review
Reply from Starzino
Dear Feike Van Houten,
Thank you for bringing your concern to our attention. We appreciate your feedback and apologize for any inconvenience you experienced.
Regarding the payout fee you mentioned, ypically, payment providers charge a standard transaction fee for processing withdrawals.
If you have any further questions or if there's anything else we can assist you with, please feel free to reach out to our customer support team. We're here to help and ensure you have a positive experience at our casino.
Thank you for your understanding, and we hope to have the opportunity to improve your perception of our platform in the future.
Best regards,
Starzino Casino Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.