Big shout out to Doris for the best customer service ever! I’d ordered the Ab Fab jacket and then messaged to ask if it could be sent that day as wanted to wear it Saturday. Not only did Doris ru... See more
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Congratulations Sparkle Superstar. You've just discovered the most fun you can have with your clothes on! State of Disarray is a wildly playful, ethically conscious independent fashion label, devoted to dressing awesome people everywhere in limited edition, pro-level party wear. If you want to feel fabulous and look out of this world, this kit will take you there! You can shop our dynamic collections of tailor-made, unisex fashion and costumes online and find our dazzling 'Dressing-up box boutique' touring the hottest festivals of the season. Look out for our legendary London 'Party Pop-up' shops and come play in Disarray!
Orchard Barn, Clarkes Lane, NR34 8HR, Ilketshall St Andrew, United Kingdom
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Great company ethos, beautiful festival clothes. I bought a gorgeous green monochrome bumbag which is such good quality. Will be buying more in the future

Reply from State Of Disarray
I ordered a super fun hand fan for a festival at quite short notice. I emailed Doris as suggested on the website and voila she sent it out straight away. I’m now ready to dance on the beach tomorrow with my SOD addition. I also bought a pair of their leggings at Shindig Fest a few years back and they’re ace. Fabric reflects in the dark. Just awesome! Highly recommend!!x

Reply from State Of Disarray
Outstanding customer service. Super quick, friendly & efficient response to a delivery problem I had, great communication, could not have been better.
Fabulous fun dungarees, beautiful quality, I'm going to feel like a sparkle superstar wearing them!

Reply from State Of Disarray
Customer service as outstanding as their products! Quick to respond, excited to help us out, quick with refund payments where needed, and all with wonderfully fun emails which show they love what they are doing. Simply THE BEST

Reply from State Of Disarray
Captain Disarray and team did a *fabulous* job communicating with me about sizing and measurements! My hoodie arrived in a lovely package and in quite good time. It fits perfectly and looks amazing! Highly recommend!

Reply from State Of Disarray

Reply from State Of Disarray
Personal service. Fast response time. Fast delivery to France. Excellent 👌

Reply from State Of Disarray
I found out about these guys by chance. Recieved my garment today. I feel like a rock star! Amazing addition to my already flamboyant wardrobe. The customer service is beyond reality. Captain Disarray is simply wonderful. They are really passionate about what they do. In me, all I can add is the the fact that they've found a customer for life. Love love love xx

Reply from State Of Disarray
Always a pleasure to buy from, excellent customer service and the quality of their products is incredible.
I have bought various items from bumbags, boiler suits, jackets and accessories and will continue to support the brand and what they stand for.
Thank you for bringing sparkle and magic to my outfits ✨️

Reply from State Of Disarray
I ordered 3 jackets separately to figure out the right size and design for me. They look great and the quality of all 3 was brilliant, plus the customer service to support was also fantastic - highly responsive, accommodating and friendly. I ended up finding the jacket for me and I'm delighted with it!

Reply from State Of Disarray
There was some issues with shipping (not their fault, the mail service's fault!), but the team went above and beyond to get me the shipment before my event! I was so impressed and grateful. The quality of the clothing is SOOOO high. I can see myself wearing my dungarees for years to come!

Reply from State Of Disarray

Reply from State Of Disarray
I bought this for my best mates birthday, had it delivered to her house as a surprise. I ordered it on the Tuesday, it was there by Friday and we were partying with it by 9pm that evening! The fan was a HIT and it has found a wonderful home where it will be well travelled and truly loved, thank you State of Disarray, you’ve done it again ♥️ 🐆 🌞

Reply from State Of Disarray
Oh my goodness!
So pleased with my clothes, all fit perfectly. The materials are fantastic and the clothes are really well made. I can’t wait to wear them at festivals this summer!
Customer service is also very quick to respond, very helpful and friendly. Thank you!

Reply from State Of Disarray
Amazing customer service, so helpful, friendly and quick to respond. Beautiful garments as always. Nothing else like them. Very quick delivery too. Love SOD !

Reply from State Of Disarray
Fantastic communication, kept me updated to date with my order. There was a slight technical issue as what I ordered was no longer in stock but this was swiftly communicated and resolved very quickly with the most amazing customer service. I am absolutely IN LOVE with my new sparkly hoody and wear it everywhere. The quality is amazing and you can really tell that there is a lot of love and care into the items. Always love dissaray wear!

Reply from State Of Disarray

Reply from State Of Disarray
Great customer service with friendly sparkly vibes

Reply from State Of Disarray
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