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Review summary

Created with AI, based on recent reviews

Considering 1,034 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their quality, inventiveness, and how well they work. Many appreciate the convenience and effectiveness of items like charging cables and phone mounts, often noting their strong magnets and durable design. Reviewers frequently highlight the exceptional customer service and prompt response times, with many positive experiences regarding issue resolution and helpful support. However, some customers were dissatisfied with their order experiences, citing issues such as delayed processing, missing items, or receiving incorrect products. A few people also mentioned difficulties with customer support regarding these order problems, describing slow responses or conflicting information.

What people talk about most

Product

Consumers generally express satisfaction with the products. Many reviewers highlight the strong magnets in... See more

Quality

People report positive experiences with quality. Many customers praise the strong magnets, fast charging... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report positive experiences, noting easy... See more

Customer service

Clients share positive opinions on customer service, with many praising the quick response times,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a problem that some of my order hadn’t arrived but customer support sorted it really efficiently. The Statik 360 cable is fantastic and all my friends in New Zealand now want one. All the produc... See more

Company replied

Rated 4 out of 5 stars

I own and use two (2) of the Statik cables and ends with Android fittings for my tablet and cellphone. My GF is forever having issues with a standard cable coming unplugged from her phone so I bo... See more

Company replied

Rated 5 out of 5 stars

I purchased Statik charging cables several years ago. They are easy to connect and so very convenient. I recently talked my 84 year old Mother into letting me hook her up with Statik cables. She... See more

Company replied

Rated 5 out of 5 stars

my new phone holder is amazing. Locks hard to flat surfaces in a way that makes it more than a mount for the car. Can use it for those content creators using their phone to shoot. Position it, lock... See more

Company replied


Company details

  1. Electronics Store
  2. Electronics Accessories Wholesaler
  3. Electronics Company
  4. Electronics Manufacturer
  5. Electronics Wholesaler

About Statik

Written by the company

Frustrated with tangled cables and clunky tech accessories? Statik is here to upgrade your everyday routine. Founded by a passionate team of robotics engineers and product innovators, Statik is driven to create beautiful, user-friendly tech essentials at accessible prices.

Our mission? To empower you with smarter solutions. We ditch the frustration and focus on functionality, like with our game-changing Statik 360 Charging Cable. But that's just the beginning. Explore our growing range of innovative accessories designed to seamlessly integrate into your life, spark joy, and simplify your workspace. 


Join the Statik revolution and discover the future of tech convenience. You may visit our website at statikco.com

If you are facing any kind of trouble or have any questions you are more then welcome to contact us on our Customer Support !


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products. Really like the swivel design.

February 20, 2026
Unprompted review
Statik logo

Reply from Statik

Hi KR,
Thank you for your positive feedback. We're glad to hear that you've had a great experience with our products!
We look forward to serving you again for your future orders.
Kind regards,
Team Statik

Rated 5 out of 5 stars

Wonderful

Wonderful, very durable and strong

February 19, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Karen,
Thank you for your positive feedback. We're glad to hear that you've had a great experience with our products!
We look forward to serving you again for your future orders.
Kind regards,
Team Statik

Rated 5 out of 5 stars

These are the best and easiest chargers…

These are the best and easiest chargers we have ever had!

February 2, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Vonn,
Thank you for your positive feedback. We're glad to hear that you've had a great experience with our products!
We look forward to serving you again for your future orders.
Kind regards,
Team Statik

Rated 5 out of 5 stars

Great product at a great price …

Great product at a great price shipping was quick. Multiple magnetic makes perfect item I have in one car

February 1, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Joseph,
Thank you for your positive feedback. We're glad to hear that you've had a great experience with our products!
We look forward to serving you again for your future orders.
Kind regards,
Team Statik

Rated 1 out of 5 stars

Don't do business with them.

They are a money rip off company!

February 13, 2026
Unprompted review
Statik logo

Reply from Statik

Hey David,
Thanks for reaching out to us! I wasn’t able to find your order in our system.
We’re all about great products and great service, and if something’s off, we’ll fix it fast—whether that means a replacement or a refund.
Please shoot over a note to support@statik.com and we’ll take care of this right away.
Kind regards,
Team Statik

Rated 5 out of 5 stars

Statik offers a GREAT line of products

This was my 2nd purchase from Statik. My first was the cable with the magnetic end that would pair with a magnetic "nub" (not sure what it is really called) that would stay embedded in my device so the "port" was protected from the wear and tear of repeated "plug ins". I absolutely love the fact that the end of the cable rotates so easily so as not to put stress on the cable. So...when I saw that Statik had come out with a suction phone mount AND a back up battery pack, I just had to have both. Neither has disappointed, although it is early days. Ask me again in a year or two. It has been at least two years since my first purchase and I couldn't be happier with the cable/nub. Should I ever need more "accessories" I would 100% check out what Statik has to offer before looking further. My only suggestion to Statik is that I would have preferred have the option to choose (in my case) 3 "nubs" that were compatible with my apple phone....rather than getting one of each of the most popular connectors. Also...the option to buy more of the "nubs" withoul buying another cable would have been very welcome.

February 5, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Shirley,
Thank you for your positive feedback. We’re delighted to hear that you’ve had a great experience with our products and customer service.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Team Statik

Rated 4 out of 5 stars

The price was right

The price was right, and the shipment was fast. One suggestion is to include an attached bag to secure the tips when they are not in use and prevent them from being lost.

February 16, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Carlos,
Thank you for your positive feedback. We're glad to hear that you've had a great experience with our products and customer service! We're always looking for ways to improve our products and services.
We look forward to serving you again for your future orders.
Kind regards,
Team Statik

Rated 5 out of 5 stars

Great useful and creative products!

Great useful and creative products.
Agents on the one power bank tend to get out of the holder provided so I found a small bag for them. I love that you just change the tip - not a lot of cords all over! Sturdy cables and the connects don’t fray in 2 weeks like others. I really like the bendable or!

December 25, 2025
Unprompted review
Statik logo

Reply from Statik

Hi Susan,
Thank you for your positive feedback. We’re delighted to hear that you’ve had a great experience with our products and customer service.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Team Statik

Rated 5 out of 5 stars

Staff are very helpful and I feel…

Staff are very helpful and I feel confident purchasing from you .

February 3, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Maria,
Thank you for your positive feedback. We're glad to hear that you've had a great experience with our products and customer service!
We look forward to serving you again for your future orders.
Kind regards,
Team Statik

Rated 4 out of 5 stars

Statik products are very useful, but pricey

Statik products are very useful, and their performance is as good or better than cables provided by manufacturers, however, the price is significantly more than expected, which limits their usefulness.

February 15, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Joe,

Thank you for your thoughtful feedback. We’re glad to hear the products have been useful and that their performance meets or exceeds expectations. We also appreciate you sharing your perspective on pricing, as input like this helps us continue evaluating how we deliver value.

Kind regards,
The Statik Team

Rated 5 out of 5 stars

So easy to use

So easy to use. Just love it!

February 16, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Karen,

Thank you for your feedback! We’re glad to hear it’s been so easy to use and that you’re loving it. We really appreciate you taking the time to share this.

Kind regards,
The Statik Team

Rated 5 out of 5 stars

Outstanding Service

Great service! I had a problem with an order and it was resolved very quickly with outstanding customer communications. Thank you for service above expectations!

January 6, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Wayne,

Thank you for the great feedback! We’re glad to hear the issue was resolved quickly and that our team’s communication met your expectations. We really appreciate you taking the time to share this.

Kind regards,
The Statik Team

Rated 4 out of 5 stars

I love the product

I love the product I just wish that the delivery was faster.

February 13, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Danise,

Thank you for your feedback! We’re glad to hear you love the product, and we appreciate your note about delivery times. We’re continuing to work on improving shipping speed so the experience matches the product.

Kind regards,
The Statik Team

Rated 1 out of 5 stars

Horrible product, feels like getting scammed

I've never been so disappointed in a single product in my entire life.

I got these for like 30 to 40 bucks for me and my BF for Valentine's day and both of them are pretty much garbage. I tried plugging them up to charger blocks it reccomends as well as well outlets on my vanity (which I've never had an issue with) & both times it was slow/damaged charging for both oue phones

Messed up part is I then tried plugging a basic video game console chaeger instead and it shot up to 10 in 4 minutes from 5%

Don't buy horrible product, I feel scammed

February 14, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Zoey,

Thank you for sharing your feedback. We’re sorry to hear the cables didn’t perform as expected with your setup, and we understand how frustrating that can be, especially when you were planning to use them as a gift. Charging performance can vary depending on the power source and configuration, but your experience is important for us to review and improve.
Please feel free to contact us via email at support@statik.com referencing this review, and we'll review your case!

Kind regards,
The Statik Team

Rated 5 out of 5 stars

I'm very happy with the charger,works…

I'm very happy with the charger,works very good,service team was great,no problemen,i love it,thanks.

February 1, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Jannet,

Thank you for the kind feedback! We’re glad to hear the charger is working well for you and that you had a great experience with our service team. We really appreciate you sharing this.

Kind regards,
The Statik Team

Rated 5 out of 5 stars

When I had a dilemma with my order.

When I had a dilemma with my order, they gave me options to choose from, easy. Customer service was great. It didn't take long to get back to me.

January 16, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Michelle,

Thank you for your feedback! We’re glad to hear our team was able to provide clear options and respond quickly to help resolve the situation. We really appreciate you taking the time to share your experience.

Kind regards,
The Statik Team

Rated 2 out of 5 stars

Loved the products, cannot say the same for the customer support.

I really did (note the tense) love the products, but sadly cannot say the same for the customer support.

A) Products:
The concept of a swivelling cable end with magnetic tips which detach is fabulous, I cannot fault it. They look good, function well. Most of them. I have both the old ones and the new ones (and the tips/cables are not interchangeable, which is a shame but understandable) as I have been buying them for our family for years without issue.

The recently purchased GloBright Pro cable, however, is unusable. I wouldn't mind it lighting up, even as brightly as it does, but the strobing?! I have had to wrap mine to lessen the headache-inducing effect, but fear that the others have effectively binned theirs.

The Statik 360 Pro Adapter is another great concept, but sadly is not the same quality as our many earlier cables- the pivot is extremely stiff, kind of defeating the object.

B) The customer support:
Nice people. Really they are. However they are clearly overstretched and without adequate tools/training/whatever. I have in the region of 30 emails between them and myself to resolve one issue from before Christmas and it took me until today to resolve it. In total I have just archived 93 emails, but many of them will be the incessant "offers" for which I cannot blame the staff.

C) My advice:
Use a credit card and make sure to screenshot every email where a promise is made and keep a record until after you received and tested your goods.

Because, while they will happily send you a replacement, it all takes time. Sometimes a lot of time without any information from the company (logistics are "farmed out" so that is a contributing factor). At best- they will give you a store credit which may or may not work, while the products change prices almost weekly and go on sale (and, as a result, out of stock) and off again quite quickly.

In closing and for full disclosure: the concept and, most of the time, also the quality is great. We have washed tips by accident and they still worked after. The cables look good and last. OK, so a magnet once fell out of one of the tips, but it might have been hard-done by by one of the family. However being a fair bit of money out of pocket and seeing how it is possible for refunds to disappear back out of one's bank account? It can only pull the average down.

February 13, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Bronwen,

Thank you for taking the time to share such a detailed review. We’re glad to hear you’ve enjoyed the concept and performance of many of the products over the years, and we appreciate your long-term support. At the same time, we understand how frustrating it can be when a product doesn’t meet expectations or when resolving an issue takes longer than it should. Your feedback highlights areas where we need to improve consistency, communication, and overall experience, and we’re continuing to work on making those processes smoother.

Kind regards,
The Statik Team

Rated 4 out of 5 stars

Why didn't they think of this earlier

Love the product. Love the swivel but I wish the magnet connect is a little stronger.
I am truly impressed with all products I ordered.

February 13, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Linda,

Thank you for the great feedback! We’re glad you’re enjoying the 360 design and that the products have impressed you overall. Feedback like this helps us continue refining the experience.

Kind regards,
The Statik Team

Rated 5 out of 5 stars

Very happy with the service and items supplied

Order was quickly confirmed and dispatched. The items supplied were exactly as described. I would recommend this company.

January 29, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Yvonne,
Thank you for your positive feedback. We're glad to hear that you've had a great experience with our products and customer service!
We truly appreciate your support and look forward to assisting you with your future orders.
Kind regards,
Team Statik

Rated 5 out of 5 stars

Products are very solid

Products are very solid. Every product iteration is better than the last.

February 11, 2026
Unprompted review
Statik logo

Reply from Statik

Hi Louis,
Thank you so much for your kind feedback. We’re delighted to know you’ve had a great experience with our products.
We truly appreciate your support and look forward to assisting you with your future orders.
Kind regards,
Team Statik

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