Statuesque Ltd 

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See what reviewers are saying

Rated 1 out of 5 stars

Stephen Stanley is very good at pretending to be a legitimate businessman and for years I was loyal to his store and got all of my statues and figures from there. it was fine for years until he... See more

Rated 5 out of 5 stars

I'm on my third Iron Studios X-men statue which have been delivered. All were delivered by DPD (most reliable currier), well packaged and arrived safely. Take the expected pre-order date with a pinch... See more

Company replied

Rated 5 out of 5 stars

Can't recommend highly enough how much people should be using Statuesque for their collectible needs. Service was outstanding from top to bottom. Steve was excellent from a customer point of view and... See more

Company replied

Rated 5 out of 5 stars

I wish I had discovered Statuesque a little bit earlier in my life and I could have saved myself a lot of time, money, heartache and disappointment. Superb range of stock, wonderful prices, prompt del... See more

Company replied

Company details

  1. Collectibles Store

Written by the company

Retailing pop-culture and supplying fond memories since 2015. All of the leading manufacturer releases at great prices. We also offer monthly payment options at no extra cost. Our physical store/Office is based in N.Wales , Conwy.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a pleasure to purchase from

Always a pleasure to purchase from. Initially I had a problem with trying to make payment, I reached out and was responded to within a few hours, even on a Sunday. I resolved the problem ( which was on my end). Once again Statuesque reached out and informed me my purchase would be shipped the next day and the following day it would be delivered.
My purchase was delivered in perfect condition, well packaged, only a few of these left, fantastic price as well, it is now proudly being displayed.

I have shopped around in the past, been bitten, out hundreds of pound's,from orders that never turn but from now on Statuesque is where I will be making ALL of my purchases

March 4, 2024
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Reply from Statuesque Ltd

Hi Jae. Thank you so much for the glowing review. Super happy to read he arrived safely and more importantly, you like him but he is pretty epic, I knew you would :)

Rated 5 out of 5 stars

They were communicative at every stage

They were communicative at every stage. I always knew what was happening, and I felt confident in their service. The item arrived very quickly, was packed well and securely. And the item was great too!

February 20, 2024
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Reply from Statuesque Ltd

Thanks for the review Phillip. Glad to read he arrived safely for you.

Rated 1 out of 5 stars

SCAMMERS!

Ordered the Sideshow Joker Premium Format statue which was scheduled for Q3 2023. Its now end of Feb 2024 and still dont have it. asked 'Steve' for a refund but he says that he can keep 10% of the purchase price (£75). Considering I have waited almost 6 months for the statue, I dont feel I should lose 10% of the purchase price because I dont think 'Steve' is even going to get it. He has held my money for 6 months and then gets to take 10%! This is a scam and will be contacting my credit card company. I cancelled orders at Sideshow and CollecxtiblesUK.com without incurring any loss. DONT ORDER HERE!

February 20, 2024
Unprompted review
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Reply from Statuesque Ltd

Hi Sam. As listed on the store, dates can change, we do not have control over dates unfortunately. We understand the frustration when dates do change though. The non-refundable deposit is also listed in the terms and completely normal, you would be unable to buy directly from Sideshow for example without losing a non-refundable deposit if you cancel an order. If you wait for the statue to arrive, we would ship it and you would lose nothing. Cancelling an order is your choice. We did of course try to explain this over the phone this morning in-between the torrent of abuse you were throwing at us. Like I mentioned, It is not uncommon to see dates move and all dates are estimations only and are updated as and when they change so that folk know the latest status.

Rated 5 out of 5 stars

Statuesque deliver again!

As always superfast delivery and well packaged item. I always look forward to my bag off sweets.

February 5, 2024
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Reply from Statuesque Ltd

haha, Thank you for the review :)

Rated 5 out of 5 stars

Wonderful Service

As always, great to deal with, super flexible and customer focused

December 30, 2023
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Reply from Statuesque Ltd

Hi Jason. Thank you very much for the review, always appreciated :D

Rated 5 out of 5 stars

Excellent seller A+

Good seller, quick postage, very well packed. A+

December 9, 2023
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Reply from Statuesque Ltd

Thank You Richard for the review. Glad the 'Little Fella' got to you safely :)

Rated 5 out of 5 stars

Great product

Great product, great price.. (actually cheaper than ordering from the manufacturers in Italy)
and of course a superb company to deal with!

December 2, 2023
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Reply from Statuesque Ltd

Hi John. Thank you for the review, really appreciated. Glad Vincent arrived safely with you :)

Rated 5 out of 5 stars

Wow, just wow, you won't find better

Absolutely superb service. I pre-ordered a Delorean and was kept updated every step of the way. It arrived today with additional packing on top of the manufacturers. A thank you bag of haribos acted as an additional buffer :) no hesitation in ordering again or recommending the store. Thanks for a brilliant experience.

December 1, 2023
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Reply from Statuesque Ltd

Hi Steve. Thank you very much. Glad the delorean arrived safe and sound and that the sweets came in useful. Everybody loves Haribo :P

Rated 5 out of 5 stars

The best of the best of the best!

What a breath of fresh air to work with such a professional and prompt collectables company.

It's safe to say the last couple of weeks have not been smooth sailing with one such company, starting with a Z, and ending with an I. Statuesque have really shown how it should be done.

I pre-ordered my item back in 2022, and have moved house since then. It was not only incredibly easy to update my delivery and account address, but they even contacted me before hand to make sure my address was correct.

Steve kept me up to date every step of the process, and always replied promptly. Keep up the amazing work!!!

November 28, 2023
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Reply from Statuesque Ltd

Tank you Joel for the kind words. Really happy to read that it all went smoothly.

Rated 2 out of 5 stars

Unhappy

Ordered and paid for the Mandalorian Deathwatch bust back in May 2021 with an ETA of Dec 2021. I understand dates change by months but still haven't received it and ETA is now 4th quarter of 2023. I mean nearly 3 years, would anyone be happy with that timeframe? Both zavvi and forbidden planet UK have had this in stock, been on sale and sold since 2022. As well as plenty other uk based comic/collectable shops online having in stock or already sold out. Would have purchased from these however can't cancel or get my money back from Statuesque....so still waiting and hoping I eventually do receive this item from them! Definitely won't ever preorder here again unfortunately

November 30, 2023
Unprompted review
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Reply from Statuesque Ltd

Hi Lee. We understand that date delays can be frustrating but we have no control over dates at all. We make this very clear on the store that dates can move back and forth with pre-orders. We deal with official European distributors and so it's likely that the store you mentioned buy from Asia. As items arrive with them, we always let buyers know that items are close. We do appreciate the review but dates are beyond our control sadly. You probably noticed already that almost all UK stores still have him as a pre-order.

Rated 1 out of 5 stars

Packaging looked okay item inside arrived squashed which

Item arrived squashed with damaged to both the shipping carton and the picture presentation box of the figurine - not at all happy or amused because the outer packaging doesn’t show any signs of damage! Yet I’m told it wasn’t sent out in that condition so how did it occur?

So you reply saying that the box was not damaged when sent! So how does a box inside another box get damaged by the courier without damaging the outer carton? Does David Blaine work as a courier nowadays? You packed it damaged but won’t admit it.
Buyer beware is all I can add, I won’t buy from you again.

November 23, 2023
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Reply from Statuesque Ltd

Hi Roger. We would not send a "squashed" box, there would be no point in doing so. I am sorry that your parcel arrived with a damaged box. We have already spoken to you about this on the day you originally contacted us about it and are organising the return on the day you said was best for you.

Rated 5 out of 5 stars

You wanted the best, you got it.

everything about these guys are amazing. I've ordered Hot toys several times and it always arrives next day, when its a preorder it always goes super smooth, if i need to cancel or transfer the paid funds towards something else via credit they help sort it out within the hour, prices are great and the preorder system is affordable.
Literally never had an issue, communication is the best you could hope for, you always get an answer within the hour even if its a general question about something and Steve who answers is always really friendly and approachable.

November 23, 2023
Unprompted review
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Reply from Statuesque Ltd

Hey, stop it, folk will think we're paying you to say this haha. Seriously though, really appreciate the review. We'll always try to help where we can. Glad were working out for you :D (p.s. keep those reviews coming :P )

Rated 5 out of 5 stars

It’s the little things that count

Received my order less than 48 hours after ordering. It was well packed and the cherry on the top was the little packed of Haribo included in the order - made me smile!

November 20, 2023
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Reply from Statuesque Ltd

Hi Simon. Thank you for the review. haha @ Haribo. Who doesn't love one - The sweet of kings & Queens :)

Rated 5 out of 5 stars

5⭐️⭐️⭐️⭐️⭐️ EXCELLENT

Just received my 3rd order from Steve and am thrilled to bits with the service provided yet again. Best UK company I have used for statues 100% 5⭐️⭐️⭐️⭐️⭐️
Can’t recommend highly enough.
1/4 scale XM samurai scarecrow DC

November 14, 2023
Unprompted review
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Reply from Statuesque Ltd

Hi Mat. Glad to read he arrived with you safely and that everything ran its course smoothly again :) , Thank you for the review, very much appreciated.

Rated 5 out of 5 stars

I would highly recommend Statuesque...

I would highly recommend Statuesque...

I have purchased most of my statue collection from them. They are always the first place I look when I'm searching for a new statue.
Steve and his team are great, communication is spot on and the customer service is second to none! There is a good selection of Statues from a wide variety of studios, and a number of payment options available.
Once the statues are in stock and ready to ship, they always arrive quickly and are well packed with care.
I look forward to my next purchase with Statuesque

November 11, 2023
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Reply from Statuesque Ltd

Hey Mark, thank you for the review. Glad to read we are your first port of call and that the offerings are covering your kinks (Sounds weirder than it was supposed to sound!) , I look forward to seeing what is next :)

Rated 5 out of 5 stars

Darth Vader mythos statue…

Ordered a Darth Vader mythos statue from these guys and can safely say that from the pricing right the way through to delivery was handled excellently. I was notified every step of the way once sideshow collectibles had announced shipping statuesque's very informative website also said it was being shipped and I was personally informed by email right the way up to delivery. Will be using these guy's again (once I've saved some pennies!) Definitely my go to for high end collectibles, thank you statuesque Ltd.

November 6, 2023
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Reply from Statuesque Ltd

Thank you Tony for such a glowing review, we say it all of the time but it's true .... We really do appreciate it. Glad the Darth arrived safely and that everything went swimmingly. It's often an uphill struggle with dates nowadays but hey, things arrive and ship in the end :) , I look forward to your next plunge ;)

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