Major rip-off! Fraudulent is putting it mildly. I would also give this company 0 stars if I could. My elderly mom with dementia orders from their catalogs, and I cancel them when I see the outrageous... See more
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After reading the other reviews on this website, I feel as if I am writing about a different company. While their watches are terrible, they all break after about 6 months. I have been pleased with th... See more
I am really not the person to ever leave reviews. Even if my experience is bad, I prefer to not say anything at all and just take my business elsewhere. Stauer however, has brought my blood to a boi... See more
Stauer is awful they are fraugulant liars and down right mean I am 12 and trying to use coupons sent with a previous purchase that went fine, but when I went to put it in it made a dumb excuse of wh... See more
Company details
Written by the company
Here's the Stauer difference: We don't have wholesalers. We don't pay rent for expensive shops or hire expensive celebrity spokespeople. We go directly to the source and make the product ourselves. Last year we bought 2 million carats of emeralds and 9 million carats of amethyst. The local store might buy 20 or 30 carats a year from wholesalers who mark up their product by about 50%. We’re getting the better deal and we pass the savings on to you. Because at the end of the day, true value comes from leaving $1,600 in your bank account and still being able to own one of nature’s most fascinating gems. Stauer is where you go to honor the triumphs of living. Honoring milestones or celebrating the joy and beauty of the love of your life. It’s the story of history, art, science, of man’s fascination with the beauty of nature. We don’t overcharge you for a little blue box; instead we will take you on the romantic journey of a lifetime.
Contact info
14101 Southcross Drive W.,STE 155, 55337, Burnsville, United States
- 888-333-2012
- customerservice@stauer.com
- stauer.com
1.8
Poor
155 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your lack of information about the…
Your lack of information about the watch is astounding. The printed material is virtually useless without a very powerful magnifying glass. Not a clue on how to properly size the band.
July 26, 2023
Unprompted review
Reply from Stauer
Please let us know which watch you are referring to and we can share more information. The information online should be easy to read.
The great Stauer name
The great Stauer name, outstanding products, great prices, and discounts. Really love my 1933 gold coin replica, what a great piece of history I am a very happy customer. Harold. Bisbee Arizona, 7/23/2023
July 3, 2023
Unprompted review
Gift for husband
Gift for husband. Thought band was rather plain. Wasn't keeping time 2nd day, reset, not sure if working now.
July 20, 2023
Unprompted review
Easy smooth purchase
Easy smooth purchase, thanks alot.....sorry my cc screwed things up
July 13, 2023
Unprompted review
Beautiful ring
July 10, 2023
Unprompted review
STAUER support is always very good.
July 7, 2023
Unprompted review
Fantastic packaging
July 5, 2023
Unprompted review
Beautiful watch at an amazing price
The watch arrived within a week. It is beautiful. It looks much better in person than it does in the ads.
July 20, 2023
Unprompted review
Never a fan of forced reviews (I…
Never a fan of forced reviews (I deducted a star for that - you can't just submit 5 stars here and go... which I would have done if they didn't force me to spend this time writing a review that says basically nothing more than what a 5-star rating would convey) but I do like the look and feel of the watch I bought. Good value for an interesting piece to wear out and get a conversation started.
July 10, 2023
Unprompted review
Tiger Shark Watch
Fine quality and great performance. Great looking time piece.
July 10, 2023
Unprompted review
Reply from Stauer
That watch is a stunner!
Appreciate the value Stauer has to…offer is excellent!
Appreciate the value Stauer has to offer of affordable jewelry. My girlfriend loves it!
July 17, 2023
Unprompted review
Love the watch
Love the watch. Very handsome and great quality. It made an amazing anniversary gift for my husband. He loves it .
June 30, 2023
Unprompted review
Great Purchase
Purchased sun glasses for my 80 year old mother. She loves them. They help with the glare. They do as advertised.
July 16, 2023
Unprompted review
Reply from Stauer
Thank you for your feedback!
I was trying to purchase another…
I was trying to purchase another product and I can't seem to find the PayPal payment method, do you accept PayPal.
June 26, 2023
Unprompted review
Reply from Stauer
We don't accept it at the moment, but we are implementing a new system that will allow us to accept it sometime around August-September. You can always call us to order as well.
Beautiful necklace
Beautiful necklace, exactly as described arrived promptly. Great bargain for Murano glass beads! Love it!
July 15, 2023
Unprompted review
Reply from Stauer
Thank you for your positive feedback!
Cool watch that looks great
Cool watch that looks great. Price reasonable. Pretty fast shipping.
All-in-all I would recommend the watch in a heart best.
July 14, 2023
Unprompted review
Reply from Stauer
Thank you!
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