Staycation Scotland Ltd Reviews 207

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Having Frida the van for the week made all our Scotland Bucket List dreams possible. It was an incredible week spent in a very reliable, spacious van perfectly kitted out for the sunny evenings and ra... See more

Rated 5 out of 5 stars

Was deciding between car rental and hotels or a campervan. So happy I went a camper, and couldn't have picked a better company than Staycation. The van, Tia, was perfect. The set-up and easy driving m... See more

Rated 5 out of 5 stars

The welcome was especially good when we went to get the van. Very thorough, friendly and professional. And checkout very smooth also. The van was well equipped and clean - well presented & we... See more

Rated 5 out of 5 stars

Had an amazing time, our campervan, Phoebe 😊, was perfect! Can’t fault anything, Staycationscotland were brilliant, so helpful and friendly. Phoebe had everything we needed, well fitted out, comfor... See more

Company details

  1. Travel Agency
  2. Recreational Vehicle Rental Agency

Written by the company

Luxury Campervan Rentals


Contact info

4.9

Excellent

TrustScore 5 out of 5

207 reviews

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Rated 5 out of 5 stars

The best way to see Scotland!!

We hired Carrie for 12 days to drive around Skye and the NC500 and we have had the most amazing time. We can't recommend Staycation Scotland enough - the team had thought of everything and made our trip effortless! We felt they would have been on call 24/7 for us but as they had already thought of everything and the vans are new we didn't have any issues! Thank you Staycation team!

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Gorgeous van

Gorgeous van - felt really luxurious inside and was a dream to drive. We had such a fun weekend and Staycation Scotland were extremely easy to deal with and very helpful when we had to contact them out of hours with a question. Would highly recommend this company and their campervans.

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Just back from a great trip to the west coast

Just back from a great trip to the west coast! 'Daphne' kept us warm and comfortable through a couple of cold November nights and the van was equipped with everything we needed, not least beer and coffee. Jules and the team provided excellent service throughout - from booking, to guidance on places to visit and a full run through of how to use the van before we set off.

Couldn't fault a thing and already looking forward to our next trip!

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

I am a repeat customer to Staycation…

I am a repeat customer to Staycation Scotland Campers. The vans are very well equipped with all that you would need for your stay. We like to hire bedding from Staycation too as it's one less thing to think about. All the vans we have hired have always been clean and well presented for our arrival ready for us to start our adventure. The team at Staycation are welcoming, knowledgable and super helpful should you need them during your stay. I can't wait to go back.

September 23, 2022
Unprompted review
Staycation Scotland Ltd logo

Reply from Staycation Scotland Ltd

Hi Victoria, thank you so much for your repeat business- we love having you guys to stay with us, especially Coco the dog. Looking forward to welcoming you back soon.
Team Staycay.

Rated 4 out of 5 stars

Pleasant Trip

We had a pleasant trip at the end of October with our two young children, the vans are very well equipped and there is so much to explore in Scotland. However, a number of things were unavailable to us for the duration of our hire; we had no central heating (we reported this on the first day and were sent a YouTube video to watch to learn how to reset the heating system, however the same issue kept happening everyday), luckily it wasn't freezing but it was definitely chilly at night. We had no WiFi for the duration of our hire either (the SIM card was missing), no resolution was provided so we had to max out our data on our phones. I believe a welcome pack was also meant to be provided in the van but we never found this. For the price of the hire, I definitely feel these things should be checked in between customers, especially essential things like the heating. We asked if we could hand the van back slightly later than 11am (even an hour) but were told no. After the issues we'd had, I assumed they would have been more accommodating. Overall we enjoyed our week and the vans are great, just make sure you check everything is working before you set off.

October 24, 2022
Unprompted review
Staycation Scotland Ltd logo

Reply from Staycation Scotland Ltd

Hi Victoria, thank you so much for your honest feedback and I'm glad that you had a good week overall. As we never heard back from you when we sent the reset video for the diesel heater we assumed the issue had been resolved- it's quite a common issue with diesel heater in campervans and a simple one to fix by following the video. The complimentary wi-Fi that is in the van the SIM card must have been removed by the previous customer so I can only apologise for that not being checked on check out and something I will indeed deal with as a training issue. Unfortunately the van you hired was going straight back out to another customer that same day and as the turnaround time is extremely tight we weren't able to offer you a later check in which again l'm sorry about but outwith our control.
Thank you again for your review- as a small business - reviews are how we learn and grow.

Kind regards

Jules.

Rated 5 out of 5 stars

More than lived up to expectations!

I knew we were going to have brill time out in Ivy and she didn't disappoint. We'd actually booked to visit during covid but we had to cancel so this trip was a long time coming!
The team at staycation Scotland are absolutely fab, nothing is too much for them and they are just so helpful.

October 22, 2022
Unprompted review
Staycation Scotland Ltd logo

Reply from Staycation Scotland Ltd

HI Jodie, thank you so much for this lovely review! We loved having you guys stay with us and look forward to the next time! Team Staycay x

Rated 5 out of 5 stars

We absolutely loved our van!!

We absolutely loved are van, we enjoyed the most amazing customer service throughout the entire stay, the van was well equipped and had everything we wished for! Thanks and we can’t wait for our next road trip

October 2, 2022
Unprompted review
Staycation Scotland Ltd logo

Reply from Staycation Scotland Ltd

Thank you so much for this lovely review! We cant wait to have you back. Team Staycay x

Rated 5 out of 5 stars

First class travel

First time in a VW Camper van. Won’t be our last, much in thanks to team at Staycation Scotland. Very straight forward to book and provide required information. Staff also very friendly, helpful and communicative.

Our van was equipped with everything you would need for a comfortable trip and surprisingly spacious. Will definitely be back.

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

Camper van Experience

We hired Flora for 3 nights. The van was also very well equipped spotlessly clean too. We were given instructions how to put the bed up and down and shown physically which was very helpful, she also ran through all other amenities in the van and how to use them, by Caitlyn who was very pleasant and knowledgeable. From start to finish it was a very enjoyable experience. Definitely would recommend this company to family and friends as all their vans are lovely and new.

September 26, 2022
Unprompted review
Rated 5 out of 5 stars

Free to Roam

We loved the freedom and provision the camper vans offer. We had everything we needed and the compact size of the vans allowed us to travel on single track roads. Penelope was the right size for the three of us with the bench seat up front. Some wild camping and some campsite camping rounded out our trip. Thx to all for your contribution to a fabulous holiday.

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience!

Really great vans, very comfortable to drive and has everything thats needed for a trip away! The check in and out process was very easy and quick, the team were very friendly and helpful - deffo would use again!

September 19, 2022
Unprompted review
Rated 5 out of 5 stars

Camping Heaven

Our short trip in 'Flora' from Staycation Scotland was a delight! The super friendly and efficient staff, extremely well-equiped vehicle and straightforward booking process made this an experience we will definitely repeat. Huge thanks to the lovely Julie and the team. Hope to see you all soon! ❤️

September 17, 2022
Unprompted review
Rated 5 out of 5 stars

Just brilliant!

This was our second trip using staycation and I cannot recommend them enough. From booking to pick up, throughout the trip and even after (we left sunglasses and the girls went above and beyond) everything was brilliant. The vans are really well equipped, super clean and the whole process is super smooth. We’re already planning our third trip!

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

From the initial booking with…Christopher Towers. Chris & Sally's road trip.

From the initial booking with Staycation Scotland campers I can honestly say it was a fantastic experience all the way through. Julie and her staff were second to none with the best of equipment and nothing too much trouble, Delilah our camper had all that was needed to make our trip a most enjoyable one and we couldn't have asked for anything more. We were recommended by a friend and thankful that they did as the NC500 proved to be well worth it made all the more enjoyable knowing Julie and the team were fully committed to make this happen with as little fuss as possible. I have already made recommendations to several friends who showed an interest in taking on the challenge of the NC500 to contact Staycation Scotland campers should they decide to do so. Thank you so much Julie & your team. All the very best for the future. Chris & Sally.

September 3, 2022
Unprompted review
Staycation Scotland Ltd logo

Reply from Staycation Scotland Ltd

Chris and Sally what an absolutely wonderful review! We are delighted that you had a great experience from start to finish and we really appreciate you taking the time to write this review. It was lovely meeting you both on Friday in your return and thank you again from the bottom of my heart for your kind words and recommendations. It means so much to us as a business and Van family.

All the best and thank you again, Jules and the team xxx

Rated 5 out of 5 stars

5 days in Flora

5 days in Flora from Glasgow via Glencoe to Isle of Skye - a wonderful holiday!

The van is equipped with everything you need and is very comfortable. The team at Staycation Scotland is just great, they will help you with anything you need and help you to have the perfect road trip. They explain the van to you and are always there to answer your questions - from the introduction to the drop-off, everything is well organised.

Definitely recommended - I'd love to come back.

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

Booked a campervan with staycation for…

Booked a campervan with staycation for a 10 days trip around the highlands and absolutely loved the treatment. As a person that usually hates rental company staycation has give me back some trust in them. Since the very beginning the treatment was unparalleled and the online booking made very easy give all the documentation needed and keep track of it. Once during the trip we had small issues that were in mediately address by them with constant communication and support. 5 stars is not enough to rate them.

August 31, 2022
Unprompted review

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