Steambow GmbH Reviews 

4,594
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service probably leading company when it comes to durability and quality. Fast shipping, shipping wasnt that bad either. Tried the alinibium tips for the 90 lbs limb. Easy and sinple, wont break... See more

Rated 5 out of 5 stars

Steambow. Always great service, will top quality equipment, bows and arrows. I hope I can keep buying from you, as the British Government seems intent on stopping your products being imported.

Rated 5 out of 5 stars

Steambow dispatched same day however UPS have been dragging their feet on delivery and also for U.K. orders beware UPS will collect customs fees in fact on this order £37 I was charged £20 customs cha... See more

Rated 5 out of 5 stars

Parfait ! Le site est très clair, super communication et commande facile. De bonnes promos sur certains articles :) L'AR-6 tactical respire la bonne qualité, et totalement personnalisable et mod... See more

Company details

  1. Archery Store

Written by the company

Steambow ist ein österreichischer Hersteller von high-end Bogensportartikeln. Unser Team sucht ständig nach Wegen, um Armbrüste und Bögen für zeitgemäße Einsatzzwecke wie Jagd, Selbstverteidigung oder Freizeit anzupassen und relevant zu halten. Dazu verwenden wir innovative Ideen, moderne Materialien und die neuesten Fertigungstechnologien.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 76% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(4,594)

423 reviews in the last 12 months

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Rated 5 out of 5 stars

Great products, great communication, great company.

I have bought quite a few products now from Steambow and have always been impressed with their quality and communication. If there are any problems, they are very helpful and quick to resolve any issues.
If you want a good quality fun crossbow, then i highly recommend Steambow.

April 11, 2025
Rated 5 out of 5 stars

Steambow sorted it 

I just like to do a review with my extreme appreciation to steambow for sending out the part I needed for my AR 10 crossbow absolutely fabulous Customer Services fantastic company marvellous 10 out of 10+ another 10 👍🏻👍🏻👍🏻

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

THE CUSTOMER IS NOT RESPONSIBLE FOR DEFECTIVE PRODUCTS

In response to Steambow's post in reply to the M1O magazine issues. Steambow states -
'We have already stated in a message that customers who experience issues with the magazine should reach out to us, and 'AFTER TESTING' (my emphasis) the magazines, we will replace them if there are any problems.
The issue with the magazines is sporadic and related to an assembly error at the factory, which affects only a small percentage. We have already fixed the issue at the factory.'
Steambow have admitted an assembly error which caused me to report those findings in my initial review so what more needs to be proven ?
Are they suggesting that customers are incapable of loading a magazine correctly?
Will they cover the costs of return postage and import duties back and forth ?
They have admitted a production fault, customers have verified this and should be automatically reimbursed or sent a perfect replacement product without question as would any reputable company initiate upon identifying cause for a recall. No further 'testing' by Steambow after the event should be necessary to warrant this.
Steambow also claim that 'We have already stated in a message.....' in respect of malfunctioning equipment (refer to their full statement above). Well Steambow, as a prior customer, you have my contact details including home and email addresses, and I received no such 'message' from you. Perhaps you could access my information and respond to me personally. I assume you do keep a database of customer orders? As for the problem having been rectified, I (and others) found your response video to the magazine fault unconvincing as there is not even a mention of the production fault to which you now admit. Time will tell regardless.

April 2, 2025
Unprompted review
Rated 4 out of 5 stars

Ordered AR series M10

Ordered AR series M10, Destination Thailand, A few delayed in customer age verification and packing process and some followed up were needed with low response rate via customer support[15 days in total]. Another 3 days of shipping and the product arrived [Confirmed]. After the test, Quality is not bad, shot strength is ok and cool looking. And most important *NOT a SCAM*

February 13, 2025
Rated 1 out of 5 stars

I am very disappointed

I am very disappointed, very angry, the plastic piece that holds the top portion of the crossbow to the lower half that the bolt goes through is so hard to move I need plyers to move the bolt. This is unacceptable. I learned there is a metal piece that fixes the issue, why was it not sold with the crossbow? Why do I get a defective plastic piece when there is a known defect and fix?

January 23, 2025
Steambow GmbH logo

Reply from Steambow GmbH

Hello William,

did you contact our Customer Service? They will help you find a solution to any problem you have.

Best regards

Your Steambow Team

Rated 5 out of 5 stars

“Excellent shopping experience

“Excellent shopping experience! I purchased a knife and a crossbow, and I couldn’t be more satisfied. The quality of both products exceeded my expectations: the knife features a robust design and an impeccable edge, perfect for my bushcraft and survival activities, while the crossbow combines power and precision in every shot.

The shopping process was smooth and quick, with clear navigation on the website and detailed product descriptions. Plus, the delivery was very fast, and everything arrived perfectly packaged, ensuring the items were in excellent condition.

I would definitely recommend this store to any EDC, survival, or bushcraft enthusiast. Here, you’ll find quality, great service, and products that are truly worth it. I’ll be shopping here again soon!”

January 20, 2025
Rated 2 out of 5 stars

The 50 pound limb that came with the AR…

The 50 pound limb that came with the AR 6 stinger, when mounted looks uneven, asimetric, briefly it looks bad. From day one, as with the limb, the AR 6 Stinger's mobile stock/butt is wobbly, unstrung.
The AR 6 Stinger, although appealing in the short movies and iimages looks sturdy but it is not. After firing approximately 300 arrows the string got clipped.

November 28, 2024
Steambow GmbH logo

Reply from Steambow GmbH

Hello,

Have you contacted our Customer Service yet? Our colleagues will definitely be able to help you.

Best regards

Your Steambow Team

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