I order my liquids via telephone call.ive never had any problems with the delivery it always comes the next day and the gentleman who places my order is so patent and understanding and deals with my o... See more
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Review summary
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To be fair this was the first time in 4years my delivery didn't arrive on time. But steam Vape advised there was a problem and in fairness so did DPD Not due to steam vape new system but irreparable d... See more
Company replied
As ever, Steam jump into action straight away and do everything a customer could possibly expect them to do. Never had any problems except one time I ordered something online and they didn’t have the... See more
Company replied
Excellent Customer Service...been ordering by telephone for several years now. The advisers are very friendly and always there if any issues ( not thst ive had any ). .. they answer straight away wit... See more
Company replied
Company details
Written by the company
Purveyors of premium vaping products! Incorporated in late 2011 we originally started trading from a small kiosk in the Westfield centre in Derby predominately representing the very successful VIP brand. Over that time period the industry has gone through huge changes and there is now a massive choice of products available. As a company we have seen the choice of products go from the very popular “ciggy like” to drippers, mech mods and everything in-between.
Contact info
Steam 3 Bradley Street, ST14 7QA, Uttoxeter, United Kingdom
- 01889 226182
- websales@klswt.co.uk
- steameliquid.co.uk
Same as before brilliant great service…
Same as before brilliant great service and always on time thanks
November 25, 2025
Reply from Steam Vape
Thank you for taking the time to leave us a review Terence, it's greatly appreciated.
Great customer service and always ready…
Great customer service and always ready to help. I wouldn’t order my e-cigs from anywhere else. Thanks.
November 21, 2025
Reply from Steam Vape
Thank you for your recent kind review Pamela.
Always purchase my liquids and…
Always purchase my liquids and replacement coils from these guys. Excellent service.
Cannot fault them.
November 18, 2025
Reply from Steam Vape
Thanks for taking the time to leave us a review Kevin, it's greatly appreciated.
Reply from Steam Vape
Thank you for taking the time to leave us a review Steve and Teresa, it's greatly appreciated
Smooth booking and quick delivery
October 31, 2025
Reply from Steam Vape
Thank you for your kind review John.
Great company
Extremely happy using this company for the first time placed my order with them and received it within 48hours, I am very impressed.
November 4, 2025
Reply from Steam Vape
Thank you for taking the time to leave us such a kind review Karen.
Reply from Steam Vape
Thank you for your recent kind review Ron, it's greatly appreciated.
Always arrives on time
October 31, 2025
Reply from Steam Vape
Thank you for your kind review Alexandra.
Received order next day after ordering…
Received order next day after ordering day before,this saves me time not having to go into town and £6 bus fare!..got through on the phone straight away to a very polite and helpful gentleman..sorry I didn't remember your name!
October 23, 2025
Reply from Steam Vape
Thank you for taking the time to leave us a review Jane.
So easy to order and delivery is so…
So easy to order and delivery is so fast. Really can't find fault at all, not that I was looking for any.
October 24, 2025
Reply from Steam Vape
Thank you for your review David, it's greatly appreciated.
Reply from Steam Vape
Thank you for your kind review Lynn.
Quick delivery very polite delivery man…
Quick delivery very polite delivery man excellent service
October 21, 2025
Reply from Steam Vape
Thank you for your recent review Val.
Didneasyt have to wait long easy to order…
Didnt have to wait long easy to order and you no when its coming
October 20, 2025
Reply from Steam Vape
Thank you for your recent kind review Wendy.
Excellent service and delivered as…
Excellent service and delivered as stated, will definitely use again!
October 6, 2025
Reply from Steam Vape
Thank you for your recent kind review Angela.
Excellent fast service
Excellent fast service, great communications, have been a customer for over 5 years and would highly recommend
October 6, 2025
Reply from Steam Vape
Thank you for leaving us such a kind review Jenny.
Always lovely taking my order & always…
Always lovely taking my order & always a quick delivery
October 2, 2025
Reply from Steam Vape
Thank you for your recent review Tina, it's greatly appreciated.
Derby store is closing down so I ordered…
Shop is closing down so I ordered online. Best vape juices I've ever had (their own, double concentrate) the delivery came the next day and was exactly what I ordered. Had so many problems with other sites. Highly recommended
September 25, 2025
Reply from Steam Vape
Thank you for taking the time to leave us such a kind review David, it's greatly appreciated.
Prompt despatch and receipt of goods
September 16, 2025
Reply from Steam Vape
Thank for your kind review Matthew.
Easy to order quick delivery
September 22, 2025
Reply from Steam Vape
Thank you for your review Margaret.
Reply from Steam Vape
Thank you for leaving us a review Michael.
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