I order my liquids via telephone call.ive never had any problems with the delivery it always comes the next day and the gentleman who places my order is so patent and understanding and deals with my o... See more
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Review summary
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To be fair this was the first time in 4years my delivery didn't arrive on time. But steam Vape advised there was a problem and in fairness so did DPD Not due to steam vape new system but irreparable d... See more
Company replied
As ever, Steam jump into action straight away and do everything a customer could possibly expect them to do. Never had any problems except one time I ordered something online and they didn’t have the... See more
Company replied
Excellent Customer Service...been ordering by telephone for several years now. The advisers are very friendly and always there if any issues ( not thst ive had any ). .. they answer straight away wit... See more
Company replied
Company details
Written by the company
Purveyors of premium vaping products! Incorporated in late 2011 we originally started trading from a small kiosk in the Westfield centre in Derby predominately representing the very successful VIP brand. Over that time period the industry has gone through huge changes and there is now a massive choice of products available. As a company we have seen the choice of products go from the very popular “ciggy like” to drippers, mech mods and everything in-between.
Contact info
Steam 3 Bradley Street, ST14 7QA, Uttoxeter, United Kingdom
- 01889 226182
- websales@klswt.co.uk
- steameliquid.co.uk
Reply from Steam Vape
Thank you for your kind review Alfred.
Friendly helpful staff & speedy delivery
June 27, 2025
Reply from Steam Vape
Thank you for your kind review Judy.
Reply from Steam Vape
Thank you for your review Gad, it's greatly appreciated.
Always prompt delivery
Always prompt delivery. Great service and buy all my vape products here.
June 11, 2025
Reply from Steam Vape
Thank you Claire, your kind review is greatly appreciated.
Always great service and quick reliable…
Always great service and quick reliable delivery
June 9, 2025
Reply from Steam Vape
Thank you for taking the time to leave us a kind review Stuart, it's greatly appreciated.
Totally blown away by the selection of…
Totally blown away by the selection of vape products! Ive found stuff that's not even available in the UK yet, and the prices really are the best around.
I ordered from UK and it was at my door the next!!! All the way from france. I couldnt believe it. If your worried about customs lark or just ordering over 🌊 in general, let me put your mind at ease, as I was the same.
Steam and vape use DHL so fully insured & no customs nonsense (fees our end)
The customer service is second to none!
If any UK vapers are after the latest and best boro related products, look no further! Also steam and vape is the proud home of SVU a company that produce products of the highest quality 👌
My only regret is not ordering sooner.
Kindest regards: vin
P.s I'll be back
June 3, 2025
Unprompted review
Reply from Steam Vape
Many thanks for your glowing review! I can't seem to find any record of your order but we greatly appreciate the sentiments nonetheless.
Excellent service as always 👍😃
May 21, 2025
Reply from Steam Vape
Thank you for your kind review Mrs Tansley, we really appreciate it.
Very good service and prompt delivery
Very good service and prompt delivery. Very happy with the product
March 18, 2025
Reply from Steam Vape
Thank you for taking the time to leave us such a kind review Yvonne.
Reply from Steam Vape
Thank you for your kind review Gail, it's greatly appreciated.
As usual…
As ever, Steam jump into action straight away and do everything a customer could possibly expect them to do. Never had any problems except one time I ordered something online and they didn’t have the colour I’d chosen. They called within 30 minutes of my online order offering alternatives. That’s how to run a business: look after your customers, and they will look after you.
May 12, 2025
Reply from Steam Vape
Thank you for taking the time to leave us such a kind review Steven.
If you order in time usually comes next…
If you order in time usually comes next day been using them for years in the shop and online and can not fault it.
April 14, 2025
Reply from Steam Vape
Thank you for taking the time to leave us a review, it's greatly appreciated.
Reply from Steam Vape
Thank you for your recent review Johnathan, it's greatly appreciated.
Reply from Steam Vape
Thank you for your recent kind review Terry, it's greatly appreciated.
Always good service
Always good service. Very quick to respond if something out of order
March 31, 2025
Reply from Steam Vape
Thank you for your recent review Jane, it's greatly appreciated.
Great product & delivery if only I knew…
Great product & delivery if only I knew how to claim my bonus points
March 14, 2025
Reply from Steam Vape
Thank you for taking the time to give us such a kind review Maria. When you go to your basket after selecting your order, between the delivery options and your basket total you'll see a blue box displaying the points available to you and the value of your discount. Click on 'REDEEM POINTS' and enter points you wish to redeem, click 'OK' and you're all done.
Reply from Steam Vape
Thank you for your kind review Rachael.
Excellent service from order to next…
Excellent service from order to next day delivery
March 13, 2025
Reply from Steam Vape
Thank you for such a kind review, it's greatly appreciated.
From ordering to being delivered it…
From ordering to being delivered it took 18 hours and the was free delivery also the vape is fantastic
March 13, 2025
Reply from Steam Vape
Thank you for your kind review Lisa, we really appreciate it.
Reply from Steam Vape
Thank you for your kind review John, it's greatly appreciated.
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