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Rated 5 out of 5 stars

Never heard or ordered from them before, but pleased to say it was a fast delivery and the product is in good condition. Also nice to see a handwritten note to say thanks for the order - a nice touch!... See more

Rated 5 out of 5 stars

Bought from this company a few times now. Always nice where possible to buy from an independent rather than Am*z*n Really great wide selections of games etc. from which to choose, free postage over... See more

Rated 5 out of 5 stars

I've been searching for the Down the Rabbit hole game for quite some time. It's really expensive on another online site. I came across it in SteamRocket at less than half the price on the other sit... See more

Rated 5 out of 5 stars

Too Good I genuinely have to limit the time I spend on their website or risk courting bankruptcy. The range of products and prices is great, but you can tell that from their website. What yo... See more

Company details

  1. Children's Toys Store
  2. Educational Supply Store

Written by the company

Independent store selling a carefully selected range of fun educational games and toys. We believe that the very best way to learn is through play, and our priority is fun games and toys that will be used again and again. We take pride in the quality of our products (and do enjoy play testing them ourselves!) and stock a range of board and card games, construction and robotic kits and other fun learning resources.


Contact info

4.9

Excellent

TrustScore 5 out of 5

308 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

A great new find!

Never heard or ordered from them before, but pleased to say it was a fast delivery and the product is in good condition. Also nice to see a handwritten note to say thanks for the order - a nice touch!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great retailer!

Item arrived in perfect condition. Quick delivery and very well packaged. Would definitely use them again.

January 26, 2026
Rated 5 out of 5 stars

Great company

Are really job, they shipped very quick and I asked them to put a note in as I wasnt going to be able to get Christmas card to someone and they put a note and it was very nice and a very good price

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

There was an issue with my online order. Steam Rocket's exceptional customer support resolved the problem promptly, and I recieved my game without further stress or worry.

December 15, 2025
Unprompted review
Rated 4 out of 5 stars

Exceptional customer service

Exceptional customer service! My package was left out in the rain by Royal Mail. Would have been great if it had been wrapped in something waterproof, however, their response was very prompt and it all got sorted very quickly. Just waiting for replacements to arrive

October 29, 2025
Rated 5 out of 5 stars

Fantastic

I recently purchased a game from Steam Rocket and the whole experience was fantastic. From purchase to delivery, everything was completed in less than 48 hours. The price was excellent, the item arrived in perfect condition, and I really appreciated the personal thank-you note — such a thoughtful touch. Highly recommend and will definitely be buying from them again!

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Treasure Trove with Generous and Effective Staff

To start with, this shop has a treasure trove of fun and interesting products that are great to fire up the imagination. To compliment this, their customer service is top notch. A human is on the other side of an email, responding quickly but also kindly. I was blown away after having a small issue resolved by them after months of having purchased a few things from their shop—they also tackled the problem within a few days! Honestly, above and beyond. I will definitely buy from them again and encourage you to have a look, too!

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I purchased an excellent game, ‘Icecubed’, but there was an issue with one of the parts which was very swiftly sorted out for me by Anne. Great game, great customer service, thank you.

July 28, 2025
Rated 5 out of 5 stars

Lightning Dispatch and Delivery

Fastest dispatch (10 minutes) and delivery turnaround I have ever experienced. Well packed with a personal ‘thank you’ added to the dispatch note. Puts other retailers to shame really. Very impressive business!

July 3, 2025
Unprompted review

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