Steelo Reviews 

938
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members who provide expert guidance from the initial quote all the way to final delivery. People note that the fabrication quality is outstanding, with precise measurements and reliable structural support matching architectural drawings. Consumers emphasize that communication is consistently clear, ensuring that every project phase runs smoothly and efficiently. Some reviewers were not happy with occasional delivery confusion, unexpected offloading challenges, and minor items requiring post-installation attention. Despite these specific concerns, consumers remain highly satisfied with the overall service quality and professional execution.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting reliable support, swift... See more

Staff

Reviewers mention positive feedback about staff, consistently describing a helpful, professional, and... See more

Delivery service

Users describe positive interactions with delivery service, noting that orders consistently arrive on... See more

Quality

Reviewers highlight positive aspects of quality, noting that the details are always checked and section... See more

Customer service

Consumers find customer service to be positive, frequently highlighting the reliable, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a very good experience working with Steelo on our Oxford project. They were professional throughout, completed the fabrication and installation on time, and delivered everything as agreed.Ther... See more

Company replied

Rated 5 out of 5 stars

Kate and the entire Steelo team are fantastic. They’re super helpful, extremely professional, and always happy to assist—even when I leave things until the last minute. Somehow, they always pull it ou... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Steelo. The entire team was very professional, friendly, and clearly experienced. Our access was tricky, we had to go through a window, but the crew was extremely carefu... See more

Company replied

Rated 5 out of 5 stars

Steelo is the BEST company for traders to use they are very responsive and reliable,really professional and on Time as always all those years i haven’t had any problems even if there are I’m sure t... See more

Company replied


Company details

  1. Construction Company
  2. also in
  3. Building Materials Supplier
  4. Steel Fabricator
  5. Steelwork Manufacturer
  6. Welder

About Steelo

Information provided by various external sources

Steelo`s young and ambitious team are constantly on the lookout for innovative systems and enjoy integrating new technology and processes into the steel fabrication industry. We strive to provide best quality steelwork accurately fabricated to our...

Steelo was formerly known as Polsteel

Contact info

4.9

Excellent

TrustScore 5 out of 5

938 reviews

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4.9

All reviews

(938)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Work done as expected. Thanks

June 10, 2025
Steelo logo

Reply from Steelo

Thanks a lot! Glad you were happy with the service 👍

Rated 5 out of 5 stars

very well comunications

very well comunications , service its outstanding, i wish to cooperate wit them in all my future projects

June 11, 2025
Steelo logo

Reply from Steelo

Thank you for your valuable feedback. We are pleased to learn that you have had a positive experience, and we would be honored to collaborate with you on any future projects.

Rated 5 out of 5 stars

Excellent

For anyone seeking a trustworthy and high performing partner for structural steel needs, Steelo stands out as an exceptional choice. Their blend of quality craftsmanship, reliable service, and customer centric approach makes them a top recommendation in the steel industry.

June 16, 2025
Unprompted review
Steelo logo

Reply from Steelo

Thank you for your generous review. We’re honored to be recognized as a trustworthy partner in the structural steel industry. Your recommendation truly means a lot to our team, and we look forward to collaborating on future projects.

Rated 5 out of 5 stars

Reliable, Efficient, and Great to Work With

We used Steelo for the first time, and they delivered excellent results. Their team is responsive, the quoting process is straightforward, and lead times are always accurate—something that’s hard to find in this industry.

Everyone I've dealt with at Steelo has been helpful and solution-focused. The steel arrives exactly as specified, well-finished, and ready to go, which saves us time and hassle on site.

Steelo has become a trusted supplier for us, and we wouldn’t hesitate to recommend them to others looking for a dependable steel fabricator.

April 28, 2025
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Reply from Steelo

Thank you for your kind words and for giving us the opportunity to work with you for the first time.

We are thrilled to hear that you had a positive experience, from the quoting process to on-time delivery and the quality of the finished steel. Accuracy, responsiveness, and reliability are the pillars of our service, and it’s wonderful to know they made a difference in your project.

Your recognition of our team’s solution-focused approach means a great deal to us. We are proud to have earned your trust and look forward to supporting your future projects. Thank you for the recommendation; it truly motivates us to keep raising the bar.

Rated 5 out of 5 stars

Stars of the metal world …

From start to the end your service was simply the best

June 1, 2025
Steelo logo

Reply from Steelo

We're thrilled to hear your experience was exceptional. Providing top-quality service is our primary goal, so your feedback is greatly appreciated. We value your trust and look forward to serving your future steel fabrication needs!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Always quick service. Quick delivery. Competitively priced.

May 29, 2025
Steelo logo

Reply from Steelo

Thank you so much for your wonderful feedback! We truly appreciate your support and can’t wait to welcome you back again soon!

Rated 5 out of 5 stars

Allways great working with…

Allways great working with steelo,everything they do is perfect

June 1, 2025
Steelo logo

Reply from Steelo

Thank you so much for your wonderful feedback! We're thrilled to hear that you think our work is perfect. We can't wait to see you again soon!

Rated 5 out of 5 stars

Happy customer

Excellent customer service they give me a good price I can recommend to everyone

May 13, 2025
Steelo logo

Reply from Steelo

We truly appreciate your feedback! It's wonderful to know our team provided excellent service and competitive prices. Thank you for recommending us to others—your support means a lot!

Rated 5 out of 5 stars

Well and quickly made steel beams.

Well and quickly made steel beams.
I recommend

May 7, 2025
Steelo logo

Reply from Steelo

Thank you for your positive feedback Artur! We are glad you are satisfied with the quality of our steel beams. We appreciate your recommendation!

Rated 5 out of 5 stars

Accurately made, delivered on time

Steelwork was accurately made, made good for transport in line with our requirements and delivered on time.

May 11, 2025
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Reply from Steelo

Thank you for your feedback, James! We're pleased to know that the steelwork was made to your specifications and arrived on time. Thank you for your trust in Steelo and we look forward to working with you again soon!

Rated 5 out of 5 stars

Tom was very helpful

Tom was very helpful. He went through our plans and designed the steel beams as per the plan. Definitely use them again.

May 8, 2025
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Reply from Steelo

Thank you for taking the time to share your experience, Rajiv! We're pleased Tom could help you with your project, and we look forward to collaborating again soon.

Rated 5 out of 5 stars

Very good service

Very good service

May 5, 2025
Steelo logo

Reply from Steelo

We truly appreciate your feedback! It’s wonderful to know you had a positive experience with us. Thank you for your support!

Rated 5 out of 5 stars

Been using Steelo for years

Been using Steelo for years, very happy with the service and quality of the steel, and delivery, always as per schedule.
Customer service is great, very knowledgeable, helpful when it comes to the design.

April 29, 2025
Steelo logo

Reply from Steelo

Thank you for the amazing review, Tomasz! We're pleased to hear you've been a loyal Steelo customer for years and are happy with our steel, delivery, and customer service. We appreciate you!

Rated 4 out of 5 stars

Quality service

they were very professional and customer service was excellent.
The cost of the steel was competitive.

April 6, 2025
Steelo logo

Reply from Steelo

Thank you so much for your positive feedback! Our team takes pride in delivering excellent customer service and competitive pricing on our steel products. Your satisfaction is our priority, and we're grateful for your support. Looking forward to assisting you again soon!

Rated 5 out of 5 stars

Without doubt one of the most reliable…

Without doubt one of the most reliable company I have delt with, excellent

March 24, 2025
Steelo logo

Reply from Steelo

Thank you for taking the time to share your experience, David! We're so happy to hear that you found us reliable. Your support means a lot to us, and we can’t wait to assist you again!

Rated 5 out of 5 stars
Steelo logo

Reply from Steelo

We appreciate your positive feedback! It's our goal to provide fast and helpful service every time. Thank you for choosing Steelo and we hope to see you again soon!

Rated 5 out of 5 stars

Trouble free steelo

If you’re looking for trouble free and experienced workers,Steelo is the company for you, in the general building trade for thirty five years I should know

March 17, 2025
Steelo logo

Reply from Steelo

Thank you for your fantastic review Jazz! Your thirty-five years of experience in the building trade adds credibility to your review, and we’re grateful for your support. Thank you for your business and we hope to work with you again soon!

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. Will use this company for future projects. Best price around.

March 25, 2025
Steelo logo

Reply from Steelo

Thank you for your fantastic feedback Vanessa! We're proud to offer the best prices and appreciate your trust in us. We can't wait to assist you on your upcoming projects!

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