We had a very good experience working with Steelo on our Oxford project. They were professional throughout, completed the fabrication and installation on time, and delivered everything as agreed.Ther... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Kate and the entire Steelo team are fantastic. They’re super helpful, extremely professional, and always happy to assist—even when I leave things until the last minute. Somehow, they always pull it ou... See more
Company replied
We had a great experience with Steelo. The entire team was very professional, friendly, and clearly experienced. Our access was tricky, we had to go through a window, but the crew was extremely carefu... See more
Company replied
Steelo is the BEST company for traders to use they are very responsive and reliable,really professional and on Time as always all those years i haven’t had any problems even if there are I’m sure t... See more
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Company details
About Steelo
Information provided by various external sources
Steelo`s young and ambitious team are constantly on the lookout for innovative systems and enjoy integrating new technology and processes into the steel fabrication industry. We strive to provide best quality steelwork accurately fabricated to our...
Steelo was formerly known as Polsteel
Contact info
Fairway Close, TW4 6BU, Hounslow, United Kingdom
- 02085698144
- marketing@steelo.co.uk
- steelo.co.uk
4.9
Excellent
938 reviews
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Highly Recommended
very professional and friendly customer service. quick delivery of the project, perfect, highly recommended
September 15, 2024
Reply from Steelo
Thank you for your positive feedback Radoslaw! It’s wonderful to know that our customer service and swift delivery met your expectations. Your recommendation means a lot to us, and we look forward to working with you again in the future!
Amazing company, a pleasure to deal with!
I needed quite a few steel beams and from the moment I contacted Steelo to the moment they got delivered all the staff has been absolutely amazing. I would like to personally thank Raul, he's been very thorough, understanding and very professional. Also the quote offered was very very competitive. Thank you guys!
September 8, 2024
Reply from Steelo
We greatly appreciate your feedback Paolo! It’s wonderful to hear that Raul and our staff made a positive impact on your experience. We're committed to excellent service and competitive pricing and are thrilled to see that reflected in your review. We appreciate your business and hope to work with you again soon. Thank you for choosing Steelo!
QUick response time
QUick response time, very helpful and all round very easy to work with highly reccomend
September 4, 2024
Reply from Steelo
Thanks for the amazing feedback Tom! We’re pleased to hear that you had such a positive experience with us. Your recommendation means a lot to us. Thank you for choosing Steelo and we look forward to working with you again in the future!
Steelo cares for their customers
Steelo cares for their customers. They're extremely responsive and helpful. When they started to produce my order other companies didn't even reply back with a quote, so I highly recommend Steelo. I had the inspector yesterday and he approved it. From final measurement to deliver is about a week in my case because I asked for a specific date, might be faster I guess.
September 3, 2024
Reply from Steelo
Thank you for your fantastic review! It’s great to know that you found our service responsive and helpful. We take pride in delivering timely results, and we're glad we could meet your specific date request. Thank you for choosing Steelo and we look forward to assisting you again in the future!
Ok super polecam
August 15, 2024
Reply from Steelo
Thank you for your positive feedback Tomasz! We're glad to hear you had a great experience. If there's anything we can do to make it a 5-star experience next time, please let us know!
Competitive price ,good comunication…
Competitive price ,good comunication and quick delivery.
September 2, 2024
Reply from Steelo
Thank you for taking the time to share your experience Daniel! We're delighted you were satisfied with our competitive pricing, effective communication, and speedy delivery. We hope to see you again soon!
Good people to deal with
Good people to deal with, quick turn around and very competitive prices
August 22, 2024
Reply from Steelo
What a wonderful review, thank you! We're so pleased to hear that you found our team helpful and the turnaround time quick. We always strive for competitive pricing and customer satisfaction. We appreciate your business!
sorry ive already given you a rave…
sorry ive already given you a rave review and im about to place another order
August 29, 2024
Reply from Steelo
"Thank you so much for your continued support Dave! We are excited to hear that you're about to place another order. Your feedback inspires us to keep doing what we love. Looking forward to serving you again!
Poor logistics
Very helpful and knowledgeable in the office but unfortunately very uncooperative with the delivery as refused to deliver by Hiab even when I offered to pay, I measured the road and showed them sufficient width to come through my service road but they did not want to cooperate even though I have many deliveries by Wickes, Selco and other builders merchants using Hiab lorries.
If you want a good professional service, do not count on their delivery.
August 19, 2024
Reply from Steelo
Thank you for your feedback Harry! We appreciate your kind words about our office team and are sorry to hear that your delivery experience did not meet your expectations. Safety is our top priority, and sometimes deliveries can be complicated by spacing limitations. We recognize that many customers have successfully navigated deliveries in similar situations but our drivers must prioritize safety when manoeuvring equipment like HIABS.
We will review this situation with our drivers and see how we can improve for future deliveries. Your input is invaluable, and we hope to serve you better next time.
I have purchased steel beams for my…
I have purchased steel beams for my project. The company is difficult to deal with it and some mistakes they made, in my experience not very collaborative and just thinking about the money.
August 26, 2024
Reply from Steelo
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with us did not meet your expectations. At Steelo, we prioritize clear communication and customer satisfaction, and we take all feedback seriously.
We strive to deliver high-quality steel products that meet our clients' specifications, and we are proud to say that your order was completed according to your requirements. We understand that construction projects can be stressful, and we always aim to support our clients in any way we can.
If there were any misunderstandings during our interactions, we would appreciate the opportunity for clarification. Our goal is to ensure every customer feels valued and heard. We encourage open dialogue and feedback, as we believe it fosters a collaborative relationship.
Please feel free to reach out to us directly to sales@steelo.co.uk so we can discuss your concerns further and resolve any lingering issues.
Thank you again for your feedback, and we hope to have the chance to restore your confidence in our business.
Reply from Steelo
Thank you for sharing such a positive feedback Sydney! Providing precise service and being available to help our customers is our top priority. Thank you for choosing Steelo!
Reply from Steelo
Thank you for the 5 stars and your trust in Steelo! We appreciate your business and we hope to see you again soon!
Excellent service
Excellent service. Requirement taken over phone and perfectly interpreted. Delivery within two days
August 12, 2024
Reply from Steelo
Thank you for the fantastic feedback! We're delighted that you had a great experience with our service. We look forward to assisting you with your future needs!
Reply from Steelo
Thank you for your wonderful feedback! It means a lot to our team to know we are consistently meeting your expectations. Looking forward to your next project!
Excellent service
Steelo is best and professional company.
They are very careful for details.
Nice service and all materials on time.
July 31, 2024
Reply from Steelo
Thank you for your amazing review Krzysztof! Your satisfaction is our priority, and your feedback inspires our team to keep delivering the best. Looking forward to our next project together!
Reply from Steelo
Thank you for your amazing review. We're glad to hear you had a great experience with Steelo and we hope to see you back soon!
Great service from the beginning till…
Great service from the beginning till the end, great price extremely professional people.
Definitely will use them again in our projects
July 24, 2024
Reply from Steelo
Thank you for the amazing review Pedro! We're proud of our team for their professionalism and dedication. Your support means a lot to us, and we look forward to working with you on your future projects!
Reply from Steelo
Thank you for the five-star review Will! We're thrilled to hear that you had a great experience with our service. We look forward to serving you again soon!
Reply from Steelo
We appreciate your positive feedback! We're pleased to hear that you had a great experience with Tomasz and that you found our prices fair. We hope to see you again soon!
Great professional service!
July 9, 2024
Reply from Steelo
Thank you so much for taking the time to share your positive experience with Steelo! It's a pleasure to be recognized for our team's outstanding performance. We appreciate your business and look forward to serving you again in the future.
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