I received the AMEX Black Card, and it looked great. The problem is that, as I used the card, scratches would appear where the black surface had worn off. This happened as soon as I started using the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Best skin for Amex. Price is high because it is the best quality. Almost 1:1. Use steel skins for Amex skins, others company's are bad quality. That's why it's cheaper. Good customer service,... See more
Got an email asking me to leave a review, I bought the black Amex card from them and can't complain its perfect. Never expected a simple card have such an effect on people, waitresses and workers chan... See more
Impossible to communicate with them, they advertise 5-7 days delivery, it took 15 days to me, they never answered to give me any update, and now that I got the card, is already loosing the color, and... See more
Company details
Written by the company
We create personalised functional metal bank cards with the customer's own choice of design.
Contact info
Stanmore Business & Innovation Centre, Howard Road, HA7 1BT, London, United Kingdom
- +44 (0)330 043 1548
- support@steelskins.co
- steelskins.co
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received the AMEX Black Card
I received the AMEX Black Card, and it looked great. The problem is that, as I used the card, scratches would appear where the black surface had worn off. This happened as soon as I started using the card.
Sent in credit card and payment weeks…
Sent in credit card and payment weeks ago for custom metal card conversion, and website is down now-they've ghosted all my emails/calls! The phone line is disconnected; no shipping update, just took the money and vanished. AVOID STEEL SKINS INC; they're crooks preying on customers!
Hello, I can no longer find your website. Have you stopped operating? I hope not, otherwise it would be a shame.
Hello, do you have a new website for creating maps or have you stopped your activity?
I lost my car and trying to get a…
I lost my car and trying to get a replacement. I looked online and don’t see you guys his website. Do you have a new website?
They disappeared
They disappeared. I need to talk to them. Does anyone know how I can reach them?
I send the payment and the card and…
I send the payment and the card and never got back to me since! I had a few email exchanges but then they disaapeared
Out of Business??
There website is not active after sending my card for conversion. Guess there no longer in business
Undelivered Order SCAM
Undelivered Order SCAM
Undelivered Order : I placed an order for a card on June 12th, which I have yet to receive. Despite sending numerous emails, I have not received any response or update regarding my order.
Given the lack of communication and resolution, I intend to file a formal complaint during my next visit end of new week to London.
I didn't receive the card!!!!
Card looks good but quality is poor
Card looks good but quality is poor. The paint chipped on first insertion to chip and pin reader. The text at the bottom is offset. I looks reasonable at first glance but it’s not a quality product.
Quality issue
The black color of the Amex card scratches off so easily!! Definitely not worth it!
Don’t waste your money in trash product
Impossible to communicate with them, they advertise 5-7 days delivery, it took 15 days to me, they never answered to give me any update, and now that I got the card, is already loosing the color, and pulling off on the edges, just one week after receiving it. And ofc have sent 5 emails asking for a solution and no answer.
Don’t spend your money is not worth it
Sent my card in two weeks ago and…
Sent my card in two weeks ago and haven’t received a email response since. Cost way too much money for such poor customer service. Fraudulent company is my first thought, but I’ll wait another week.
Fraudulent
I sent my card and verified it was received by steelskins. A few days later I received an email with shipping notification that shipping label was created but NOT sent. I sent several emails asking about the status of my order but only received automated response informing me someone would be reaching out in 24-48 hours. It’s been 2 weeks since I received my “shipping update” but have not received my card or any response from steel skins team.
Nice look - But Issues Using The Card
I received the card and it looked great. I guess I overlooked the fact that it was going to be a steel card. I tried the card by placing it bear the readers at a few businesses and it didn’t work. I also slid the card in on a slider payment and it couldn’t read and scratch the black off of the card in a couple of areas. Will the black start coming off that easy?
I am trying to contact support for 3…
I am trying to contact support for 3 weeks. They sent me someone elses card
I received the wrong card and I have…
I received the wrong card and I have tried for 2 weeks to contact support and no one has responded.
I finally decided to contact the credit card I used in this transaction to charge back the payment, furthermore I’m actively trying to find ways to stop this from happening to anyone else.
Zero communication
Reached out via email on order status, no response. Tried calling phone number listed, line is disconnected. What a waste of money....
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








