Stein Travel Reviews 

175
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and professional handling of their trips, noting everything was well-organized and seamless. Many highlight the staff's personal touch, helpfulness, and friendly demeanor, making the booking process effortless and ensuring a worry-free holiday. People appreciate the excellent communication and dedication to making travel memorable, often describing holidays as magical and unforgettable. Reviewers value the detailed planning and practical tips provided, ensuring a smooth experience, and are eager to book future trips for outstanding travel experiences.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and professional... See more

Holidays

Reviewers express high satisfaction with their holidays, describing them as fantastic, enjoyable, and... See more

Service

Customers had positive experiences with service, often highlighting the seamless organization and personal... See more

Location

Users describe positive interactions with location, highlighting well-situated hotels and diverse travel... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers describing it as seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We travelled to Chicago for the Ireland / NZ rugby game on a Stein Travel package. Stein (Derenea and Suzanne) were easy and responsive to deal with. The package was well put together with a g... See more

Rated 5 out of 5 stars

Went to Ireland v Czechia World Cup Qualifier Game in Prague with Stein Travel. Everything was absolutely superbly organised by Elizabeth and Suzanne. From the Airport Check-In, Charter Flight to sl... See more

Rated 5 out of 5 stars

The level of service and communication from the Team (especially Michelle!) at Stein Travel was exceptional. From collection at the Airport, to our hotel in River North, Chicago, things could not have... See more

Rated 5 out of 5 stars

We travelled to Lapland with Stein just before Christmas and it was the most magical family trip we’ve ever had. Everything was so well organised and stress-free. As a coeliac family (myself and my tw... See more


Company details

  1. Travel Agency

Written by the company

Stein Travel is Ireland's favourite travel agency. In 2024 we were awarded the prestigious Travel Agency of the Year by the Irish Travel Agents Association. We offer a range of top quality holidays at great prices to your favourite sun-holiday, Lapland, long-haul and cruise destinations. We specialise in some of the most sought-after sporting and cultural events around the world, including Andrea Bocelli, Andre Rieu, Rugby World Cup, Six Nations, Wimbledon and many more. All of our packages come with guaranteed and official event tickets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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4.8

All reviews

(175)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Seán at short notice

Great service from Seán at short notice. He booked us the perfect hotel near Times Square, near the theatres etc in New York and arranged the tours which we requested. All went very smoothly and I look forward to using Stein again. John Dunne

March 14, 2025
Unprompted review
Rated 4 out of 5 stars

Wonderful trip to Rome out of Knock

Wonderful trip to Rome out of Knock. Everything so well organised. Reps more than helpful. Megan on the way back to airport was a breadth of fresh air!. Hotel was amazing (NH Collection). Would definitely recommend and use Stein Travel again. Thanks for everything.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Rugby Trip to Rome

Rugby trip, Shannon to Rome. Everything ran very smoothly, flights on time, no hassle anywhere. Stein rep in Shannon very easy to communicate with and buses to and from hotel were easy. Hotel Anantarra was very central and while expensive inside there was plenty to choose outside, but the hotel itself was stunning. Would book a trip again with Stein travel as from start to finish all my questions and requests were dealt with without any delay. I think Shannon was a good choice of airport and only hand luggage another good choice. Only one criticism and that is there should have been transport to and from the stadium provided , getting there not too bad but getting back was a complete nightmare and it being one hour and 20 minutes walk away. There was loads of coach parking at the stadium, and i would not have minded paying for this service. Overall a great trip.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Flying from Kerry international airport

Flying from Kerry direct to Rome was amazing. We should have more flights like that. Hotel beautiful. Service on board was great. Everything ran so smoothly and effortlessly but that shows that all the preparation work was done in the backroom.

Neal & Jo

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

A five star trip to Rome

A five star trip to Rome. Absolutely wonderful to fly out of Kerry airport!!! The organization was top class and the location of the hotel was second to none.
Thank you!!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Six Nations Kerry to Rome

We booked Kerry to Rome for the Six Nations. Overall a great experience, the hotel River Palace was a good location and very clean. The staff were lovely especially the barman. Our tickets for the match were excellent. Would definitely book again with Stein Travel

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

The recent The Kingdom to RomeCharter Flight from Kerry to…

The recent Charter Flight from Kerry to Rome was excellent, Kerry airport was it’s usual best, Jet2 supplied a very comfortable 737-800 Aircraft, the air stewards were really nice, Rome was fabulous, we won the game , went to The Vatican on Monday, had Pasta for lunch in Rome and were home in Listowel by 18.45.
Well done Stein/Slattery Travel.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent trip from start to finish

Excellent trip from start to finish. Great standard and location of hotel. Clear instructions on how to contact reps. Great initiative organising Kerry flight. Would certainly recommend Stein Travel.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great trip so smooth and hassle free

Great trip from the team at Stein travel. Everything connected up smoothly from the flights, transfers to and from the hotel, the hotel itself and the match. It was so nice to start off the break with hassle free travel, book into a lovely hotel in a fantastic location and then enjoy the Ireland game with great tickets. Will be looking out for the next trip.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Rome Rugby trip

Great service . Accommodation was excellent .Loads of representatives at airport on both sides particularly when we got to Rome to ensured everyone got the right bus . Seamless . Ponchos were a nice thought although luckily we didn't need them .

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Six nations - Time

Great experience from booking to completion. Loads of Stein Travel staff to assist when we arrived in Rome. The hotel was lovely (Star Metroploe) and altogether we had a great weekend.

March 15, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID … Still waiting…

AVOID AVOID AVOID … Still waiting compensation 16 months later won’t follow up with Airline … booked rugby World Cup with them - Romania match and they had no plane to bring us home. We were stranded in Bordeaux from the Sunday till the Tues with no replacement flight. We should have left Sunday but flight was cancelled late at night. We couldn’t get dinner in the hotel we were put up in as it was so late. Headed to airport for 1pm next day and 11hours later we were told flight cancelled again. Then told by staff to make own arrangements home as this might be better option, with not guarantee of when flight out would be….as there were no flights out of Bordeaux for a few days so we had to get train up to Paris and fly out from there. Really unfair to customers and a horrible way to be treated. Desperate customer service

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Japan Trip

My wife and I traveled on a trip to Japan. Stein Travel was excellent overall and always at hand to help.

November 12, 2024
Unprompted review

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