Stekkerstore Reviews 275

TrustScore 4.5 out of 5

4.4

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Company details

  1. Electronics Store

Written by the company

We verkopen alles met een stekker! Denk hierbij aan showroom modellen van winkels, teruggestuurde producten door consumenten, gerepareerd door de leverancier of refurbished producten. We controleren altijd alles grondig voordat we het jou aanbieden!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

275 reviews

5-star
4-star
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2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

The printer was very poorly secured…

The printer was very poorly secured inside the box and was moving around freely during shipping. The packaging didn’t hold it in place at all, which could have easily caused serious damage. Luckily, nothing major happened and the printer seems to work fine, but the packaging definitely needs improvement.

February 24, 2026
Stekkerstore logo

Reply from Stekkerstore

Good morning,

thank you for your message and feedback. We will take your feedback into account and ensure we improve our product shipping in the future. If you ever experience any further issues, please contact us at info@stekkerstore.com

Rated 1 out of 5 stars

I order philips 5500 series

I order philips 5500 series.
You send philips 5400...

April 28, 2025
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Reply from Stekkerstore

Dear Racip,

Thank you for your review. We're sorry to hear about your experience and understand your frustration. Once the return has been received, we will process your refund right away.

If you have any further questions, feel free to reach out to our customer service team.

Rated 5 out of 5 stars

Fast delivery, reasonable prices and clear info

I shop from stekkerstore many times, and will do in the future for more. They are fast, responsive , and inventory is good and not full of irrelevant stuff. i personally check what is in periodically, and usually i find things that i need and with a very good price.

March 26, 2025
Rated 5 out of 5 stars

Amazing experience

Amazing experience,
I ordered a coffee machine which looks and works great, however there was a tube missing from the milk system.
Upon contacting the store I learned they unfortunately could not find it on their premises.
It was suggested to order it as a spare part and they would refund.
I did indeed order the tube elsewhere and they reimbursed me that expense. I did not expect that and was pleasantly surprised.
5 stars from me, Great product and Great customer service!

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

You only deserve 0 🌟 i ordered a laptop…

You only deserve 0 🌟 i ordered a laptop last week. Of which the only thing I see is are the emails for delivery!! There is one wiered guy who's best answer is send an email...until now he has never listened to anything I said

February 26, 2025
Unprompted review
Stekkerstore logo

Reply from Stekkerstore

Dear mister Ukasha,

We are sorry to hear that you did not receive your package. We had already sent the package after you provided the wrong delivery address. Unfortunately, the person at the incorrect address accepted the package, so we are unable to resend it to you.

We have immediately refunded your money, and we hope you will shop with us again.

Rated 1 out of 5 stars

Ordered headphones

Ordered headphones, the left earbud is scratchy and the sound quality in both are terrible, the noise cancelling does not work at all.

August 5, 2024
Unprompted review
Stekkerstore logo

Reply from Stekkerstore

Hi Tracy-Lee, I'm very sorry to hear that the headphones are not working. Did you already contact our customer service? Otherwise you can send an email to info@stekkerstore.com and we will help you with the problem!

Rated 1 out of 5 stars

apparaat is defect

June 24, 2024
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Reply from Stekkerstore

Beste SB, we vinden het jammer om te horen dat je een product hebt ontvangen wat niet goed functioneert. Uw geld word terug gestort.
Met vriendelijke groet, Team Stekkerstore.

Rated 5 out of 5 stars

I love Stekkerstore!

I love Stekkerstore! I ordered three products in total and had no problems at all with two of them; they exceeded my expectations. One of the products, a smartwatch, was missing its charger, but they compensated for it super quickly. I’d definitely purchase from them again if I need anything!

June 19, 2024
Unprompted review
Rated 2 out of 5 stars

Blue ray player w/o remote control

I ordered a blue ray player that was delivered without the remote control. I was offered to return it and got refunded. Good customer care. This review comes as a suggestion to mention missing parts in the products' description.

March 23, 2024
Stekkerstore logo

Reply from Stekkerstore

Very sorry for this issue, we are very thankful with the feedback and try to describe the products better!

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