Favourites on older Chrome browser started failing when the spin froze with Apple Pay, balance moved and game history stayed empty. Message centre made the payout check more confusing while the payout... See more
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My £17 withdrawal began normally through Visa. Then the reference number changed after refresh. Support saw the screenshot and still copied the FAQ. I spent so long comparing the screens that my coffe... See more
The beep when you land a combo gets repetitive after 2 hours of play though the overall audio quality is solid. I turned the volume down but kept it on because the notification sounds help me stay eng... See more
Verification took roughly eight minutes once I submitted my documents because they checked everything thoroughly. I had to re-upload one photo which was slightly annoying. My account opened within the... See more
Company details
Written by the company
We're Sterling Spin Casino, your destination for thrilling online gaming. Join us today and claim your 350% welcome bonus up to £5,500 plus 550 Free Spins.
Contact info
3.3
Average
114 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Withdrawals slower than signup
Signup instant, payouts crawling like a snail.
September 8, 2026
Unprompted review
Lag Gets Worse At Night
Night sessions constantly stutter and disconnect.
September 8, 2026
Unprompted review
Support Seems Understaffed
Chat queues huge, emails unanswered for days.
September 8, 2026
Unprompted review
Withdrawals Too Slow
Fast deposits, snail-speed withdrawals, annoying contrast
September 8, 2026
Unprompted review
Not What I Expected
Honestly expected better games and smoother payouts than this
September 8, 2026
Unprompted review
Lag during bonuses
Slots ran fine until bonus round, then constant freezing started.
September 8, 2026
Unprompted review
I deposited £140 on Trustly for a…
I deposited £140 on Trustly for a specific promo and the bonus credited at the wrong rate. Support said it'd be 'passed on', but nothing changed on my balance.
September 7, 2026
Unprompted review
Transaction page went wrong first
Transaction page went wrong first: login looped three times after 9 minutes and opened a stale balance. Email update left the blank row inside the account with £22 involved
September 5, 2026
Unprompted review
between two emails
between two emails, After KYC for £260 — support called it approved on phone on 6% battery, but review stayed on the account. Profile page hid the cashout reason after I checked live chat.
September 5, 2026
Unprompted review
GBP 75 still pen
GBP 75 still pending since Sunday morning, seriously?
September 5, 2026
Unprompted review
Case 2109 was where it began
Case 2109 was where it began: the reply from my account page answered the wrong issue, not the cashout. Mobile page made the KYC wait harder to trust with no explanation
September 6, 2026
Unprompted review
Checked again
Checked again, Casino receipt #20615: cashout sat on pending with Trustly, then verification asked for another file. Message centre disagreed with chat with no explanation
September 6, 2026
Unprompted review
I caught it because Payout #80453…
I caught it because Payout #80453 because the cashier after testing £42 moved my payout from processing to paid with no note. Account history sent me to email during a rushed break.
September 6, 2026
Unprompted review
Started with a £20 deposit just to test…
Started with a £20 deposit just to test the site. The money arrived, the game opened, then the bonus tab showed different wagering from the promo page. I asked live chat and the agent sent me a generic bonus FAQ that did not answer the mismatch.
September 8, 2026
Unprompted review
overview total changed after refresh
overview total changed after refresh. Seriously?
September 5, 2026
Unprompted review
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