From the sales staff in the strore right through to the delivery staff - great. Pleasant, polite and all seemed genuinely happy to help. Would recommend
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From my first visit to your store in South Street Glasgow until my new furniture arrived, my experience throughout was first class. 1. Instore help to make my choice 2. I was kept informed regar... See more
Company replied
I was in with my mum today and have to mention the great service we got. We were looked after well by Fiona Runciman who was particularly, helpful, friendly and professional. My mum was delighted to... See more
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Sales staff well informed and helpful. Delivery on time, furniture assembled efficiently with helpful advice. Well done all round.
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Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
South Street 1175, G14 0AL, Glasgow, Scotland, United Kingdom
- 0141 3007400
4.3
Excellent
13 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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From the sales staff in the strore…
From the sales staff in the strore right through to the delivery staff - great. Pleasant, polite and all seemed genuinely happy to help.
Would recommend
August 7, 2026
Reply from Sterling Home - South Street
Hi Kathleen
Thank you for your lovely feedback!
We're delighted to hear that both our sales and delivery teams provided such a positive experience. It's great to know that their friendliness, professionalism, and willingness to help made a difference.
We truly appreciate your support and recommendation and we look forward to serving you again in the future.
Kind Regards
The Sterling Home Team
Reply from Sterling Home - South Street
Hi Jacqueline,
Thank you for your wonderful feedback!
We're delighted to hear that you received excellent service both in store and during delivery.
Providing a great experience from purchase through to delivery is very important to us, so it's fantastic to know our team met your expectations.
We truly appreciate your support and hope you enjoy your purchase.
If we can help with anything in the future, please don't hesitate to get in touch.
Kind regards,
The Sterling Home Team
All staff so friendly and helpful.
July 30, 2026
Reply from Sterling Home - South Street
Hi Sheena,
Thank you for your lovely feedback.
We're delighted to hear that you found all of our staff friendly and helpful. Providing excellent customer service is our priority, and it's wonderful to know our team made such a positive impression. We really appreciate your comments and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
We have used this company when it was Forrest Furnishings
We have used this company when it was Forrest Furnishings for many years and recently used them as Sterling Home and found the service provided is still excellent.
We found the sales and customer service very helpful and we will still be our place to go.
August 11, 2026
Unprompted review
Reply from Sterling Home - South Street
Hi David
Thank you for your continued loyalty and support over the years, from the Forrest Furnishings days through to Sterling Home.
We're delighted to hear that you found the service to be just as excellent and that our sales and customer service teams were able to help.
It's wonderful to know that we remain your go-to destination, and we truly appreciate your recommendation.
We look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Reply from Sterling Home - South Street
Hi Irene,
Thank you for your feedback.
We're delighted to hear that you found our team friendly and welcoming. We appreciate your comments regarding furniture lead times and understand that waiting for your new furniture can be frustrating.
Thank you for your patience, and we hope to welcome you back to Sterling soon.
Kind Regards
The Sterling Home Team
Reply from Sterling Home - South Street
HI Christine,
Thank you for taking the time to share your feedback.
We're delighted to hear that David provided such knowledgeable and helpful service during your visit. We pride ourselves on delivering excellent customer service, and it's wonderful to know David made a positive impression. We'll be sure to pass your kind comments on to him.
We look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Sales staff well informed and helpful
Sales staff well informed and helpful. Delivery on time, furniture assembled efficiently with helpful advice. Well done all round.
May 21, 2026
Reply from Sterling Home - South Street
Dear Mr Campbell
Thank you for your kind feedback.
We're delighted to hear that our sales team was knowledgeable and helpful, and that your delivery and furniture assembly went smoothly. It's especially pleasing to know that our team was able to provide useful advice throughout the process.
We truly appreciate you taking the time to share your experience and will be sure to pass your kind comments on to everyone involved.
Thank you for choosing us, and we hope you enjoy your new furniture for many years to come.
Kind Regards
The Sterling Home Team
From my first visit to your store in…
From my first visit to your store in South Street Glasgow until my new furniture arrived, my experience throughout was first class.
1. Instore help to make my choice
2. I was kept informed regarding my order.
3. Delivery team excellent.
April 20, 2026
Reply from Sterling Home - South Street
Hi Gordon,
Thank you for your wonderful feedback.
We’re thrilled to hear your experience at our South Street Glasgow store was first class from start to finish. It’s great to know our team provided helpful guidance in store, kept you well informed throughout your order, and that our delivery team impressed you on the day.
We really appreciate you taking the time to share your experience, and we hope you enjoy your new furniture!
Kind Regards
The Sterling Home Team
Extremely poor faulty product twice
Purchased a corner sofa last September 2025 , it arrived with pieces missing and lots of damage . Sterling agreed to replace we have waited 6 months and the one that arrived today was even worse . A gap big enough to put an arm down, faulty stitching in three places . We asked them to take it away and have gone elsewhere . Customer services staff ok and delivery staff good but product which they said was from China extremely poor even their own technician agreed .
May 25, 2026
Unprompted review
Reply from Sterling Home - South Street
Hello,
Thank you for your feedback, and we are very sorry to hear about your experience.
It’s extremely disappointing that your replacement sofa did not meet expectations, especially after such a long wait.
While we pleased to hear our customer service and delivery teams looked after you, this clearly does not make up for the issues you’ve faced with the product itself. This is not the standard we aim to provide, and we understand your decision to go elsewhere.
Please be assured your comments will be taken seriously and shared with our quality and buying teams to investigate further with the supplier.
Thank you for highlighting this to us.
Kind Regards
The Sterling Home Team
I was in with my mum today and have to…
I was in with my mum today and have to mention the great service we got. We were looked after well by Fiona Runciman who was particularly, helpful, friendly and professional. My mum was delighted to get her sofa ordered without having to visit multiple stores. Thank you Fiona!
April 5, 2026
Unprompted review
Reply from Sterling Home - South Street
Hello Mrs Scott,
Thank you so much for taking the time to share this lovely feedback.
We’re delighted to hear that you and your mum had such a positive experience in store. Fiona will be absolutely thrilled to know that her helpful, friendly and professional approach made the visit easier for you both.
Thank you again for your kind words. We really appreciate it, and we hope your mum loves her new sofa!
Thank you for choosing Sterling Home.
Kind Regards
The Sterling Home Team
Friendly service and not pushy at all
Friendly service and not pushy at all, gave good advice.
January 2, 2026
Reply from Sterling Home - South Street
Hello Donna,
Thank you for your feedback— that’s great to hear.
We are pleased to hear your enjoyed your visit to Sterling Home Glasgow South Street and found our staff helpful and not pushy, it does make a difference when you have time to browse.
Thank you for choosing Sterling Home and we hope to see you again!
Kind regards,
The Sterling Home Team
Staff very helpful
Staff very helpful, and attentive when necessary. Very knowledgeable on the items of furniture we were looking at and hoping to purchase
January 22, 2026
Reply from Sterling Home - South Street
Hi Brian
Thank you so much for your kind feedback.
We're delighted to hear that our team were helpful, attentive, and able to offer the product knowledge you needed. We hope you enjoy your new furniture, and we’re always here if you need anything else!
Kind Regards
The Sterling Home Team
So far it’s been very good
So far it’s been very good - David in Sterling Glasgow provided exceptional assistance. Haven’t got the beds yet but fingers crossed for smooth delivery and assembly process.
January 20, 2026
Reply from Sterling Home - South Street
Thank you so much for your feedback!
We're delighted to hear that you’ve had a great experience so far, and it’s wonderful to know that David in Sterling Glasgow provided exceptional assistance. We appreciate your kind words and will be sure to pass them on to him.
We are confident that you will have a smooth delivery and assembly and if you need anything at all in the meantime, we’re here to help!
Kind Regards
The Sterling Home Team
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