Item delivered two days after ordering which was really impressive. Nicely wrapped and in great condition. The product itself, 'Heroes Medal', was of great quality and I was so pleased I ordered a com... See more
Company replied
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See what reviewers are saying
Bought the NHS Volunteer silver 49.00 1oz silver medal as a gift for a hard working mother. Arrived within a matter of a few days, beautifully gift wrapped and with a nice card of thanks. The medal wa... See more
Company replied
I ordered a medal for my brother in law who is a pharmacist. I was notified of despatch but no tracking information was given then early today was notified it has been delivered. It has not, my sis... See more
Company replied
Was simple process and arrived within two days of purchase ..... And boy was I in for a surprise when I opened the packaging.... It was beautifully mounted in a hard flip top presentation case..... N... See more
Company replied
Company details
Written by the company
Sterling Mint will be offering a range of exclusive and sought-after silver coins and medals, mostly with very limited mintages. Our focus will be on offering the best possible experience for our customers and delivering both the highest quality products and unbeatable value for money. All purchases from Sterling Mint benefit from a 60 Day Complete Satisfaction Guarantee on every order. Our sole focus will be on making sure our customers are delighted with the service they receive.
Contact info
United Kingdom
- enquiries@sterlingmint.co.uk
- sterlingmint.co.uk
4.3
Excellent
582 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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It was very easy to order and because I…
It was very easy to order and because I was ordering for a friend who then found out I ordered the wrong one it was dealt with very well and the right one was ordered thank you
September 21, 2021
Reply from Sterling Mint
Thank you Anna. We were more than happy to help. It is wonderful to hear that you are happy with everything.
Best Regards
Natalie
Excellent follow up service.
September 3, 2021
Unprompted review
Reply from Sterling Mint
Thank you for taking the time to leave your feedback. We continue to strive for excellence and will always keep in touch with our clients and resolve any issues that may arise. I am delighted to hear that you are happy with everything.
Best Regards
Natalie
Reply from Sterling Mint
Thank you for your feedback, Neil and thank you for your time on the phone earlier today. I would like to sincerely apologise once again for the fault on your product when you received it. I understand that you are unable to return this at the moment but if in the future you would like to proceed with this for a full refund, please do not hesitate to contact me. I would also like to say a heartfelt Thank You for your services.
Best regards
Joan
Fast delivery great quality products
August 28, 2021
Unprompted review
Reply from Sterling Mint
Thank you for taking the time to leave your feedback David. This is fantastic to hear, I am really pleased that you are happy with your purchase and the service that you have received.
Best Regards
Natalie
Very excellent and the coins are…
Very excellent and the coins are brilliant well done and thank you. Stay safe
August 19, 2021
Reply from Sterling Mint
This is fantastic to hear Wendy. I am really pleased that you are happy with your purchase. I will ensure that your lovely feedback is passed on to the rest of the team.
Best regards
Natalie
Very happy with the company.
Very happy with the company ease of ordering and waiting time was ok would use them again
August 18, 2021
Reply from Sterling Mint
Thank you Yvonne. We are continually striving for excellence so I am delighted to hear that you are pleased to hear that you are happy with everything.
Best Regards
Natalie
Great service
Great what would be called old fashion service don't change what you do its great. From order to delivery excellent service
August 15, 2021
Reply from Sterling Mint
Melvyn this really is wonderful to hear. We believe that it is incredibly important to provide our clients with first class service at all times, so it really does make our day to hear that we are succeeding. We look forward to doing business with you again in the future.
Best Regards
Natalie
Reply from Sterling Mint
Thank you for taking the time to leave your feedback. I am really please to hear that you are pleased with your purchase. We hope to do business with you again in the future.
Best Regards
Natalie
Reply from Sterling Mint
Michelle, this is brilliant to hear! I am so pleased you are happy with everything.
Best regards
Joan
Reply from Sterling Mint
Thank you John. It is great to hear that you are happy with everything. It is a wonderful range and the perfect way to say thank you to our heroes.
Best Regards
Natalie
It is very easy to navigate the site…
It is very easy to navigate the site and order the required item.
It was due delivery in 3 to 5 working days and was received in 2, excellent!
July 3, 2021
Reply from Sterling Mint
This is absolutely wonderful to hear, thank you for taking the time to leave your feedback. Our distribution team work incredibly hard to ensure that our clients receive their orders in a timely manner.
Best Regards
Natalie
Did have a problem
Did have a problem, the nurse medal purchased was slightly damaged and hero card was not included. The help I received from your staff were very helpful, I received the hero card now, and waiting for the nurse medal to arrive.
Thank you for you help
Yours Thankfully
Mrs J Cambridge-Rose
June 28, 2021
Reply from Sterling Mint
Thank you June. I am delighted to hear that we were able to resolve this for you. I can see that your replacement order has now been shipped and should arrive with you within 2 working days. If you require any further assistance please do not hesitate to contact us.
Best Regards
Natalie
First class company
June 24, 2021
Reply from Sterling Mint
This is fantastic to hear Connie. Thank you so much.
Best regards
Joan
Beautiful presentation and gift
June 20, 2021
Reply from Sterling Mint
Thank you for taking the time to leave your lovely feedback. I am delighted to hear that you are pleased with your purchase, and I am sure that the recipient will be over the moon to receive this.
Best Regards
Natalie
Reply from Sterling Mint
Brilliant Michael. I am delighted to hear that you are happy with the service that you have received. As we are continually looking to improve the service that we provide our clients we would love to hear from you.
Best Regards
Natalie
Great turnaround service
May 30, 2021
Reply from Sterling Mint
Thank you for taking the time to leave your feedback Elaine. Our distribution team work incredibly hard to ensure that our clients received their orders in a timely manner, so it is fantastic to hear that you have experienced this.
Best Regards
Natalie
Reply from Sterling Mint
Thank you Sara. It is lovely to hear that you are happy with everything. We are incredibly grateful for your recommendation.
Best Regards
Natalie
Lovely medal for Police keyworker…
Lovely medal for Police keyworker during 2020. My son was very appreciative of this gift from his family
May 25, 2021
Reply from Sterling Mint
Thank you for taking the time to leave your lovely feedback Margaret. We produced this range not only to support a wonderful charity but to help thank all of those working so incredibly hard during these difficult times. So I am delighted to hear that your son was pleased with your gift.
Best Regards
Natalie
Fantastic service
May 25, 2021
Reply from Sterling Mint
It really is wonderful to hear that you are happy with the service that you have received. It really is a beautiful tribute isn't it.
Best Regards
Natalie
Love them
My children, husband and myself all work for the NHS and as teachers so these coins will be a medal for each one of us as the NHS and teachers unions have not recognised our efforts during the covid pandemic. I am so proud of my family and myself that I feel this token is something to be proud of. I am just happy we are all still surviving even though the pandemic is not yet over. Thank you for our medals of duty.
May 21, 2021
Reply from Sterling Mint
We are incredibly proud to be able to support such an amazing charity as well as being able to thank all of those working so incredibly hard and under difficult circumstances in the unprecedented times. So I would like to thank you and your family for your service.
Best Regards
Natalie
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