Sterling Mint Reviews 

582
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Item delivered two days after ordering which was really impressive. Nicely wrapped and in great condition. The product itself, 'Heroes Medal', was of great quality and I was so pleased I ordered a com... See more

Company replied

Rated 5 out of 5 stars

Bought the NHS Volunteer silver 49.00 1oz silver medal as a gift for a hard working mother. Arrived within a matter of a few days, beautifully gift wrapped and with a nice card of thanks. The medal wa... See more

Company replied

Rated 4 out of 5 stars

I ordered a medal for my brother in law who is a pharmacist. I was notified of despatch but no tracking information was given then early today was notified it has been delivered. It has not, my sis... See more

Company replied

Rated 5 out of 5 stars

Was simple process and arrived within two days of purchase ..... And boy was I in for a surprise when I opened the packaging.... It was beautifully mounted in a hard flip top presentation case..... N... See more

Company replied

Company details

  1. Coin Dealer
  2. also in
  3. Collectibles Store

Written by the company

Sterling Mint will be offering a range of exclusive and sought-after silver coins and medals, mostly with very limited mintages. Our focus will be on offering the best possible experience for our customers and delivering both the highest quality products and unbeatable value for money. All purchases from Sterling Mint benefit from a 60 Day Complete Satisfaction Guarantee on every order. Our sole focus will be on making sure our customers are delighted with the service they receive.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

582 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(582)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely perfect gift to give to…

Absolutely perfect gift to give to someone special. Fast delivery arrived well before delivery date would definitely recommend

January 5, 2021
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Reply from Sterling Mint

Thank you Rachael. I am so pleased to hear that you are happy with your purchase, and what a wonderful gift idea. I'm sure that the recipient was over the moon to receive it, a wonderful acknowledgement of all of their hard work.

Best Regards
Natalie

Rated 5 out of 5 stars

COVID recognition coins - Excellent Quality

The COVID recognition coins were received in good time, well packaged and arrived safely.
The quality of the coins are extremely good, with a sturdy protective case.
Let’s hope this COVID pandemic will soon be a distant memory!

January 5, 2021
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Reply from Sterling Mint

Thank you Ian. I am really pleased to hear that you are happy with the service that you have received. I have to agree that hopefully in the not to distant future it will all be just a memory, and these coins make a fantastic memento to share with future generations.

Best Regards
Natalie

Rated 5 out of 5 stars

Quick delivery

Quick delivery , very well packaged.

January 5, 2021
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Reply from Sterling Mint

Thank you for taking the time to leave your feedback Paula. I am really pleased to hear that you are happy with the service that you have received.

Best Regards
Natalie

Rated 5 out of 5 stars

I love the product

I love the product, it is well presented and was shipped quickly in lovely box with card. Made a great Christmas present

January 5, 2021
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Reply from Sterling Mint

I am so pleased to hear that you are happy with your purchase. It is a wonderful gift idea one that I am sure was gratefully received.

Best Regards
Natalie

Rated 5 out of 5 stars

First Class Service

First Class Service! Arrived very quickly and looked great for a gift.

January 5, 2021
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Reply from Sterling Mint

What a wonderful gift idea Adrienne. I am sure that it was greatly appreciated by the recipient. Thank you for taking the time to leave your feedback.

Best Regards
Natalie

Rated 5 out of 5 stars

Coin arrived next day

January 5, 2021
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Reply from Sterling Mint

Thank you for taking the time to leave your feedback. It is great to hear that you are happy with everything. Our distribution team work incredibly hard to ensure that our clients receive their orders in a timely manner.

Best Regards
Natalie

Rated 5 out of 5 stars

Great item

Great item, sadly did t arrive in time for Xmas but I see this as a mailing issue over a company fault.

December 30, 2020
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Reply from Sterling Mint

Thank you for the great review Chris. I am sorry to hear that you did not receive your item in time for Christmas but i am really pleased that you are happy with your purchase.

Best regards
Joan

Rated 5 out of 5 stars

I ordered quite close to Christmas and…

I ordered quite close to Christmas and didn't expect such marvellous service.
The medal arrived within days and was perfect.
The packaging made it even better than I had hoped.
Thank you.

December 30, 2020
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Reply from Sterling Mint

Thank you for taking the time to leave your wonderful feedback. I am so pleased to hear that you are happy with your purchase and the service that you have received.

Best Regards
Natalie

Rated 5 out of 5 stars

lovely silver essential worker gift

lovely silver essential worker gift , gave to my staff in thanks for all the hard work and commitment they have shown through these difficult times,

December 30, 2020
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Reply from Sterling Mint

Thank you Nicky. What a lovely thought, and I am sure that they are very grateful for having all of their hard work recognised.

Best Regards
Natalie

Rated 5 out of 5 stars

I was very with the experience used…

I was very with the experience used your company service was excellent would recommend.

December 9, 2020
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Reply from Sterling Mint

Thank you for the recommendation Alan, we are incredibly grateful. We aim to provide excellent service at all times, so it is always lovely to have this recognised by our happy customers.

Best Regards
Natalie

Rated 5 out of 5 stars

Heroes of 2020

I had trouble getting on your website so I called your sales team 😃 and I was treated with VIP care the lady I spoke with was excellent ambassador for your company and when medals I ordered arrived they were excellent 👌 and the recipients wer overwhelmed with the quality Thank you Michael Ryan

December 8, 2020
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Reply from Sterling Mint

Michael, we are very pleased that you are happy with your purchase and the service that you have received. It's a lovely gift for your personal hero and I'm really pleased the recipients loved them. I will pass your lovely comments on to Alyssa she will be over the moon with them!

Best regards
Joan

Rated 5 out of 5 stars

The item arrived promptly and looks…

The item arrived promptly and looks spectacular. Very pleased with the item, it looked exactly as advertised. Will be greatly appreciated as a thank you for your service present.

December 8, 2020
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Reply from Sterling Mint

Thank you for taking the time to leave your feedback. I am delighted to hear that you are happy with your purchase and I am sure that the recipient will be absolutely over the moon with it.

Best Regards
Natalie

Rated 5 out of 5 stars

USED IT FOR THE NHS SERVICE MEDAL

USED IT FOR THE NHS SERVICE MEDAL
AS MY PARTNER IS IN THE NHS AND WANTED TO GIFT HER THIS FOR ALL HER HARD WORK, AND LONG 13HR SHIFTS

December 8, 2020
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Reply from Sterling Mint

What a thoughtful gift Eileen. Now more than ever our front line staff deserve to have their hard work recognised after having to work under such difficult circumstances.

Best Regards
Natalie

Rated 5 out of 5 stars

Good service

Good service, easy to follow instructions. Up to date communication and prompt delivery service.

December 5, 2020
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Reply from Sterling Mint

Thank you Christina. It is wonderful to hear that you were kept up to date with your order and that you are happy with everything.

Best Regards
Natalie

Rated 5 out of 5 stars

Exactly what I ordered

Exactly what I ordered. Thank you.

December 2, 2020
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Reply from Sterling Mint

It is great to hear that you are happy with your purchase. Thank you for taking the time to leave your feedback.

Best Regards
Natalie

Rated 5 out of 5 stars

Beautiful product well designed,arrived…

Beautiful product well designed,arrived on time ,my daughter was delighted with it

December 1, 2020
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Reply from Sterling Mint

Gerald what a wonderful gift for your daughter, to recognise all of her hard work during these difficult times . Thank you for taking the time to leave your feedback.

Best Regards
Natalie

Rated 5 out of 5 stars

I purchased the Heroes of 2020

I purchased the Heroes of 2020: Essential Workers 2oz Silver Medal to present to my local shopkeeper for all of her help and kindness to make sure that I was ok during the lockdown. She would even go to a major supermarket to fetch me things if i needed something that she didn't stock in her own shop.
I honestly do not know how I would have survived if it had not been for this amazing lady.
Not one of my neighbours so much as knocked on my door to see if I was ok.
I owe this lady and her husband so much gratitude for what they both did to help me and I thought this silver medal would be a good start to say thank you.
It arrived 2 days after ordering well packaged and it actually comes in a beautiful black lacquered presentation box which is wrapped in tissue paper with a seal and this is protected inside a Sterling Mint box.
The only thing I was slightly disappointed with was the quality and size of the Hero Thank You greeting card which comes with it. It is just a very basic printed card about A6 size and it looks cheap.
However the quality of the medal is outstanding which is why I made the purchase.

November 27, 2020
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Reply from Sterling Mint

What a thoughtful gift for clearly amazing people, who have gone above and beyond for you. A great deal of thought has gone into the way in which we present our product, so I am really pleased to hear that you are happy with your purchase. As we are continually looking to improve we will certainly take on board your feedback regarding the card that is included.

Best Regards
Natalie

Rated 5 out of 5 stars

My Coins Were Well Packed and Came in…

My Coins Were Well Packed and Came in Good Condition, They Only Took 4 Days to Come From Ordering to Delivery.

November 26, 2020
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Reply from Sterling Mint

Clifford, thank you for the review. Our distribution team work really hard to ensure attention to detail is given to every shipment and its lovely to hear that it is appreciated. I will ensure your lovely comments are passed on to them.

Best regards
Joan

Rated 5 out of 5 stars

Prompt communication via e-mail…

Prompt communication via e-mail informing me on my orders progress. Quick delivery - easy 5 star company

November 25, 2020
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Reply from Sterling Mint

Thank you so much Ben, this is a lovely review to read. I am really pleased to hear that you are happy with our email updates.

Best regards
Joan

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