Most importantly I ordered an 18 inch chain and it arrived in a lovely box surrounded by white tissue and a lovely stamp holding the tissue paper in place. When I called Sterling and Wilde, to ex... See more
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I contacted Sterling & Wilde prior to placing my order to ask for an extended returns window as I was giving a necklace as a gift while on holiday. They were super accommodating and agreed to extend t... See more
From start to finish the service from Sterling & Wilde was brilliant. There was a technical hitch with where the product could be delivered but David sorted it out seamlessly and the earrings arrived... See more
I bought a 24inch 3.3mm 925 silver faceted belcher chain and safe to say the quality of this product amazes me, it came so beautifully packaged and even with a hand written and signed note from Dav... See more
Company details
Written by the company
August 2025: Our small jewellery business no longer collects reviews on Trustpilot due to their recent price increase (the service would cost us over £8,000 per annum inc VAT). Over time, this decision may skew our TP reviews towards the negative - generally most people leaving unprompted reviews here are unhappy/competitors/spam. Please be assured we have many happy customers, and you can read unbiased reviews directly on our website, where we have paired with another legitimate review collator for a reasonable fee.
Contact info
PO Box 1352, GL50 9GT, Cheltenham, United Kingdom
- 02078460254
- hello@sterlingwilde.co.uk
- sterlingwilde.co.uk
4.9
Excellent
374 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent customer service
Excellent customer service. Appreciate the personal approach. Really pleased with my silver ring, it looks great.
November 28, 2023
Unprompted review
Excellent product and service from…
Excellent product and service from start to finish. Highly recommend
November 23, 2023
Unprompted review
The item was exactly as ordered and…
The item was exactly as ordered and arrived within a few days !
November 1, 2023
5* for customer service
I was attracted by the wide range of products at competitive prices and ordered a bracelet. Although I was sent the wrong design at first, the matter was swiftly dealt with as soon as I contacted the owner. He really couldn't have been any more helpful. 5* for customer service!
October 31, 2023
Great service
David at sterling & wilde was great to deal with, speedy delivery and a hand written note on the invoice with my lovely earrings, thank you so much.
October 30, 2023
dormeo topper
I was pleased .with my delivery it came sooner than expected. And notifying me was great for the delivery.
October 27, 2023
Great customer service and speedy…
Great customer service and speedy replies to my questions. I have used Sterling and Wilde before and will be back again
October 24, 2023
excellent product and service
October 12, 2023
Silver earrings
Ordered a pair of earrings as a Christmas gift. They came in a sealed bag so that you could return them if required. I contacted the company with a query that I had and they replied to me extremely quickly. Very happy with this company and would highly recommend them.
October 23, 2023
I bought a simple pair of silver ball…
I bought a simple pair of silver ball earring to replace lost Tiffany ones and they are great quality and matched the set perfectly.
October 16, 2023
Quality paperclip necklace
Lovely heavy paperclip necklace comes highly recommended. I’m delighted with it. It matches my bracelet. The packaging is lovely too.
October 17, 2023
High quality Miraculous medal
Beautiful quality Miraculous medal and chain and very reasonably priced.
October 11, 2023
Both my dealings with Sterling Wilde…
Both my dealings with Sterling Wilde have been easy and trouble free.
October 11, 2023
Really surprised at the quality
Really surprised at the quality, chain was just what I wanted....and the large knot Earrings are lovely
October 10, 2023
Great customer service
Great customer service, chain I ordered was delivered the next day by registered post. Had a problem with the clasp and this was sorted quickly and efficiently. Would definitely order from them again
September 27, 2023
Exceptional Service
When I placed my order I immediately had an update via text when the item was being sent. I have to say the service I received was exceptional and I wholeheartedly recommend purchasing from Sterling & Wilde.
October 2, 2023
Good explanation and quick delivery
October 2, 2023
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