Old Lane Homes Ltd have used Steveneswood( Chester branch) for n multiple occasions for windows, composite doors and upvc products. The product range is excellent. Pete, Tony and Danny are genuinely... See more
Company replied
Location
Switch locationUnit A Dee View Trade Park, Dee View Boulevard, CH1 4NP Chester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very easy to deal with as a trade customer. Quick quotes and communication by any means you prefer; WhatsApp, email, phone call or in person. I usually like to collect however if you want delivery... See more
Company replied
This was our first time using Stevenswood. They were recommended to us and I am very happy that they were. Extremely helpful, any questions I had were answered, good quality products, quick turnarou... See more
Company replied
Been using this branch for years now and they provide great communication from very knowledgeable lads, With prices that beat most around. Would definitely recommend !!
Company replied
Company details
Written by the company
As a trade installer, you need a reliable supplier that understands your business—Stevenswood is here for you. We provide high-quality uPVC and aluminium windows, doors, glass, conservatories, and accessories, with trade counters conveniently located nationwide, from Inverness to Gosport. At Stevenswood, we supply Rehau, Eurocell, Liniar, and Veka uPVC windows and doors, Smart Aluminium windows and doors, Solidor, Xtremedoor & door-stop composite doors, giving you access to some of the most trusted brands in the industry. As one of the UK’s leading trade window suppliers, we understand the needs of installers and provide high-quality, energy-efficient windows and doors with reliable lead times and competitive trade pricing. Whether you’re working on a replacement project or a new build, our extensive product range ensures you’ll find the right solution for your customers. With expert support, nationwide trade counters, and a commitment to quality, Stevenswood is your go-to supplier for all your needs.
Contact info
Unit A Dee View Trade Park, Dee View Boulevard, CH1 4NP, Chester, United Kingdom
- 01244 630 630
4.5
Excellent
30 reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Stevenswood - Chester
Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Chester. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Pete & the team
Reply from Stevenswood - Chester
Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Chester. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Pete & the team
Always competitive with prices and very…
Always competitive with prices and very helpful staff
March 12, 2026
Reply from Stevenswood - Chester
Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Chester. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Pete & the team
Happy Customer
This was our first time using Stevenswood. They were recommended to us and I am very happy that they were.
Extremely helpful, any questions I had were answered, good quality products, quick turnaround.
February 27, 2026
Reply from Stevenswood - Chester
Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Chester. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Pete & the team
Great customer service & fitting
Great customer service & fitting , really good quality & good value door - thank you
February 25, 2026
Reply from Stevenswood - Chester
Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Chester. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Pete & the team
Reply from Stevenswood - Chester
Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Chester. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to the team
Always helpful and well priced
December 3, 2025
Reply from Stevenswood - Chester
Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Chester. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Pete & the team.
Pete and Tony and Dan are helpful all the time.
Pete and Tony and Dan
Are very helpful at all times.
November 14, 2025
Reply from Stevenswood - Chester
Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Chester. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Pete & the team.
Zero customer service
Received a domestic door for a commercial premises so it came with a slam shut lock, it has taken more than 5 months to rectify. Even now it isn’t completed & we have had to find a solution for the door to now stay closed following the new lock. Poor, poor, poor communication, no reply, weeks to come back to us & cancellation of engineer. Would never use again! 😡
September 1, 2025
Unprompted review
Reply from Stevenswood - Chester
I'm sorry to hear that we did not meet your expectations, your concerns are important to us, and we would love the opportunity to discuss this further and make things right. please feel free to send further details to customer.support@stevenswood.co.uk.
Reply from Stevenswood - Chester
Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Chester.
We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Pete & the team.
The staff are polite and helpful
The staff are polite and helpful. Peter, Tony and Dan. Feel comfortable going into this Trade establishment, which you don't in most.
August 2, 2025
Reply from Stevenswood - Chester
Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Chester.
We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Pete, Tony & Dan.
Excellent service
Excellent service - fast quote and competitive pricing. Kept up to date with timescales and delivered when advised. Would highly recommend the team and product. Many thanks
July 25, 2025
Unprompted review
Reply from Stevenswood - Chester
Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Chester.
We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Chester.
I've dealt with Stevenswood over the…
I've dealt with Stevenswood over the last couple of months on numerous jobs.
Their service is top notch, their replies to queries are prompt and they stick to their lead times.
Above all, their price is competitive.
A great company to deal with
July 30, 2025
Unprompted review
Reply from Stevenswood - Chester
Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Chester.
We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Chester.
Reply from Stevenswood - Chester
Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Chester.
We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Chester.
Great personal service
Great personal service , very helpful and knowledgeable. Helped me out with problem contractor. They have supplied 11 windows and two doors to date . They are my go to now for windows/doors
July 14, 2025
Unprompted review
Reply from Stevenswood - Chester
Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Chester.
We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Chester.
Very easy experience
Very easy to deal with as a trade customer. Quick quotes and communication by any means you prefer; WhatsApp, email, phone call or in person.
I usually like to collect however if you want delivery this is no problem for them. Top service 👌
July 14, 2025
Unprompted review
Reply from Stevenswood - Chester
Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Chester.
We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Chester.
Good staff,good service,good product.
July 7, 2025
Unprompted review
Reply from Stevenswood - Chester
Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Chester.
We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Chester.
Great company to work with
Great company to work with, high quality Frames and doors, Reliable when giving you dates for delivery, not kept waiting for weeks on end, like others, All staff at the Chester branch are trained to the highest quality, IN All aspects, highly recommend them, Peter Tony and Dan,look forward to continuing making further orders with you.
July 20, 2025
Unprompted review
Reply from Stevenswood - Chester
Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Chester.
We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Pete, Tony & Dan.
Been using this branch for years now…
Been using this branch for years now and they provide great communication from very knowledgeable lads, With prices that beat most around. Would definitely recommend !!
July 28, 2025
Unprompted review
Reply from Stevenswood - Chester
Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Chester.
We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Chester.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.