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Stevenswood - Hailsham Reviews 22

TrustScore 4 out of 5

4.2

11 Station Road Industrial Estate, Hailsham, BN27 2EL East Sussex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We have. Great finish and quality product and lots of assistance from Phil at Stevenswood, through the process on 3nr New Builds. Windows and doors look great

Company replied

Rated 5 out of 5 stars

Phil and the team are awesome... always at the end of a phone or email to answer any queries, everything always arrives on time specified by Stevenswood... have absolutely no problem and will recomme... See more

Company replied

Rated 5 out of 5 stars

I have used Stevenswood in Hailsham for a number of years. As a builder who takes on refurbishments and extention it’s always good to know I can rely on Phil and his team to supply good quality wind... See more

Company replied

Rated 5 out of 5 stars

I’ve recently started using stevenswood for my pvc windows and doors, the price is very competitive and what make them the company I will continue to use is the staff and management, nothing is to mu... See more

Company replied


Company details

  1. PVC Windows Supplier
  2. Aluminum Frames Supplier
  3. Door Supplier
  4. Window Supplier

Written by the company

As a trade installer, you need a reliable supplier that understands your business—Stevenswood is here for you. We provide high-quality uPVC and aluminium windows, doors, glass, conservatories, and accessories, with trade counters conveniently located nationwide, from Inverness to Gosport. At Stevenswood, we supply Rehau, Eurocell, Liniar, and Veka uPVC windows and doors, Smart Aluminium windows and doors, Solidor, Xtremedoor & door-stop composite doors, giving you access to some of the most trusted brands in the industry. As one of the UK’s leading trade window suppliers, we understand the needs of installers and provide high-quality, energy-efficient windows and doors with reliable lead times and competitive trade pricing. Whether you’re working on a replacement project or a new build, our extensive product range ensures you’ll find the right solution for your customers. With expert support, nationwide trade counters, and a commitment to quality, Stevenswood is your go-to supplier for all your needs.


Contact info

  • 11 Station Road Industrial Estate, Hailsham, BN27 2EL, East Sussex, United Kingdom

  • 01323 441 100

4.2

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

New windows and doors!

We have. Great finish and quality product and lots of assistance from Phil at Stevenswood, through the process on 3nr New Builds. Windows and doors look great

April 30, 2026
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Hailsham. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Phil & the team

Rated 5 out of 5 stars
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Hailsham. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Phil & the team

Rated 1 out of 5 stars

It was the first time I had used this…

It was the first time I had used this company and I had several issues. I found them to be very unhelpful.
Parts were missing, a pair of frames came that were should have been the same height came in different sizes so were not compatible, there was poor communication on the inception of the account which caused me major issues and they were completely unwilling to help. Also whilst trying to sort out the issues they closed at 3pm so I couldn't speak to anyone.

March 3, 2026
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Reply from Stevenswood - Hailsham

I'm sorry to hear that we did not meet your expectations, your concerns are important to us, and we would love the opportunity to discuss this further and make things right. please feel free to send further details to customer.support@stevenswood.co.uk.

Rated 5 out of 5 stars

Friendly and helpful.

February 24, 2026
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Hailsham. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Phil & the team

Rated 5 out of 5 stars
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Hailsham. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Phil & the team

Rated 5 out of 5 stars

Good communication and good service…

Good communication and good service from all your staff will use you again.

January 20, 2026
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Hailsham. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Phil & the team

Rated 3 out of 5 stars

Delivery let me down

Delivery let me down, i had to pick the door my self driving from Dartford.

December 18, 2025
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

I'm sorry to hear that we did not fully meet your expectations, and we would love the opportunity to discuss this further. Please feel free to send further details to customer.support@stevenswood.co.uk

Rated 5 out of 5 stars

Good product at a good price

Good product at a good price

December 10, 2025
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Hailsham. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Phil & the team

Rated 5 out of 5 stars

Happy

Really happy with my French door and window from Stevenswood! They look great, feel solid, and the price was fair for the quality. Good value overall — I’d definitely buy from them again.

October 18, 2025
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are pleased to hear you had a positive experience with Stevenswood Hailsham. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Phil & the team.

Rated 1 out of 5 stars

Customer service

Although the windows are of good quality , the customer service we have recieved is below standard with communication and delivery of stock

September 15, 2025
Unprompted review
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

I'm sorry to hear that you have received poor service in regards to your delivery, your concerns are important to us, and we would love the opportunity to discuss this further and help make things right.

We don't have your order details, if you could please provide those to customer.support@stevenswood.co.uk will be in contact with the branch to further investigate your issue. We hope to have the chance to provide better service in the future.

Rated 5 out of 5 stars

Excellent service from all the staff…

Excellent service from all the staff and always very helpful great prices and quality products

July 15, 2025
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Hailsham.

We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Stevenswood Hailsham.

Rated 5 out of 5 stars

Great service

Phil and his team at the Hailsham branch where a great help and my windows were ordered and delivered within two weeks as promised

July 21, 2025
Unprompted review
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Hailsham.

We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Phil & his team in Hailsham.

Rated 5 out of 5 stars

Great Stuff

Great customer service. Phil was a top man and couldn’t do enough for us.

July 23, 2025
Unprompted review
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Hailsham.

We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Phil & his team in Hailsham.

Rated 5 out of 5 stars

Phill and his team offer a great…

Phill and his team offer a great customer service. Ordered my window and doors from them which arrived in good time and delivered them for me at time that was convenient for me, great job guys definitely will be recommending

July 15, 2025
Unprompted review
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Hailsham.

We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Hailsham.

Rated 5 out of 5 stars

Perfect ordering experience

Phil and the team are awesome... always at the end of a phone or email to answer any queries, everything always arrives on time specified by Stevenswood... have absolutely no problem and will recommend to other window companies for sure... good job guys

July 1, 2025
Unprompted review
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Hailsham.

We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Hailsham.

Rated 5 out of 5 stars

Top-quality windows and doors from…

Top-quality windows and doors from Stevenswood! Great service, reliable delivery, and excellent value. Highly recommend.

June 4, 2025
Unprompted review
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Hailsham.

We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Hailsham.

Rated 5 out of 5 stars

Great service

Friendly staff good advice always happy to help

July 1, 2025
Unprompted review
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Hailsham.

We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Hailsham.

Rated 5 out of 5 stars

I have used Stevenswood in Hailsham for…

I have used Stevenswood in Hailsham for a number of years. As a builder who takes on refurbishments and extention it’s always good to know I can rely on Phil and his team to supply good quality windows and aluminium bifold doors at competitive prices and will be delivered on the agreed delivery date.

The drivers are always provide an eta on the day of delivery to save any time being wasted waiting.

July 14, 2025
Unprompted review
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Hailsham.

We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Hailsham.

Rated 5 out of 5 stars

I’ve recently started using stevenswood…

I’ve recently started using stevenswood for my pvc windows and doors, the price is very competitive and what make them the company I will continue to use is the staff and management, nothing is to much trouble when I keep adjusting sizes/spec etc.
Thanks guys and keep it up.

July 8, 2025
Unprompted review
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Hailsham.

We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to our team in Hailsham.

Rated 5 out of 5 stars

Quick quote & Ordered windows 2 weeks…

Quick quote & Ordered windows 2 weeks later arrived friendly helpful staff always a good experience will definitely be back thanks Phil and the gang 👍

July 8, 2025
Stevenswood - Hailsham logo

Reply from Stevenswood - Hailsham

Thank you for your kind review, we are thrilled to hear you had a positive experience with Stevenswood Hailsham

We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Phil and the team in Hailsham.

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