Stickernut Reviews 5

As an experienced business consultant, I am very familiar with the history of Stickernut having assessed on a NFP basis, in detail its operation and the challenges that it has faced. With respect my advice to those seeking a value-added-solution for their print requirements, Stickernut is today a very viable competitive option. Pay attention to the most recent customer testimonial which references the very positive profile on the heels of corrective action to address prior expressed customer dissatisfaction. I have personally witnessed the high standard and quality of the products that Stickernut is providing its customers in a timely manner.

I ordered 200 stickers a few days ago and I’m really happy with the experience so far! The owner, Matt, reached out via email to confirm some details and guided me to the right cut type—turns out kiss cut was more appropriate for our use case.

Furthermore, since the stickers were a special kind of scannable codes (called claycodes) and we needed to double-check if the printed ones were properly scannable, we asked Matt to test them using the website. He verified they were working correctly, and because we needed them for a conference in just a few days, he upgraded our order to express shipment—we received it overnight.

Overall, I’m really happy with the experience with Matt and would highly recommend checking them out. He mentioned that ownership so I would recommend them and would ignore the current existing reviews.

Waiting months to get my order with very scattered communication. They are almost unreachable and gaslight you that they sent you proofs to your junk mail. Something really going wrong with their business this year in 2025.

Same experience as the last review. Zero customer service. No one answers the phones or responds to emails. Ordered March 3, still over a month with no art proof. Will be putting in a credit card claim. I've been ordering them for years and no issues until the last year. Nightmare.

Do not order from this online e-commerce retail business. You will NOT receive anything other than excuses for a lack of communication and a lack of order fulfillment, if you receive any communication at all. You will NOT receive a product that you pay for. This businesses is a scam.

It wasn't always that way. I have ordered from Stickernut.ca in the past and have received their product without problems. When I placed and order and paid for it on February 9, 2025, I had to wait for a proof to move forward with production. On the 19th of February I had to contact Stickernut through its Meta social media platform. The response I got, from its owner Matt, was that they had been trying to upgrade their website, email service, and phone system...which had failed and this accounted for the lack of communication. This was the excuse I got for not moving forward with my order. This seemed plausible to me and, because I'd ordered with them before, was willing to give the benefit of the doubt. This was an email not a Meta message so I responded through both channels that I approved the proof and the order should proceed. The Stickernut.ca website changed my order status to "awaiting fulfillment".

On March 5, 2025 I emailed Matt for an update and received no response. On March 6, 2025 I messaged Matt through Meta for an update and received no response. I again messaged Matt through the Stickernut Meta platform on March 12, 2025, and did not receive any response. I know that the message I sent was received, as I have notification of that. I also noticed that any negative comments on Stickernut's Meta platform were removed by Stickernut.

Needless to say this is absolutely unacceptable. My financial loss is small, but the stickers were for cancer fundraising... way to go!