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Rated 5 out of 5 stars

The customer service from this company is fantastic. Made ordering tiles for a complete ensuite renovation really easy. The tiles turned up on time no delays, very simple and easy process. Great q... See more

Rated 5 out of 5 stars

Great experience with Stiled. Secured us a big order of Skog tiles which were out of stock everywhere else (and for a great price). We had really good customer service with Claire keeping us updated a... See more

Company replied

Rated 5 out of 5 stars

Highly recommend this company . From the moment I met Clare I knew I was in good hands. Personable, professional and excellent at her job. She walked us through their outside fantastic showroom. Made... See more

Company replied

Rated 5 out of 5 stars

Ordered some samples for new flooring....arrived very quickly ...well packaged and fantastic size samples ...actual proper samples and not tiny bits of offcut tile which other companies send. Tiles ar... See more

Company replied

Company details

  1. Paving Materials Supplier
  2. Landscape Designer
  3. Landscaping Service
  4. Landscaping Supply Store
  5. Paving Contractor
  6. Tile Store

Written by the company

Stiled is the new specialist in outdoor porcelain tiles. It was established with family and friends sharing a simple dream to help people use porcelain tiles to create exciting and enticing outdoor spaces they are proud of and want to share. We all love the outdoors and it was clear to us that outdoor spaces in all their forms were becoming more important for people, businesses and communities.We are a team of tile and design experts who have extensive experience of tiles and particularly the performance benefits of porcelain and how it can work for you. Everything is done to ensure your project is the very best it can be. Through our experience of the interior tile market, we wanted to bring you the huge advantages of using sustainable porcelain over stone and wood for any outdoor settings, where the creative design possibilities are endless. Our tiles are a unique high quality collection, sourced and stocked solely from European factories that we know well and trust. We offer you affordable prices and supported by 1st class personal customer service every step of the way.We believe in fair, honest and straightforward pricing. Without stores we can ensure that we are highly competitive, and you can relax knowing that you get our very best price every single day of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Prompt delivery of the tile samples…

Prompt delivery of the tile samples thankyou

February 2, 2025
Stiled logo

Reply from Stiled

Hello Judith, Thank you for your 5 start review, we look forward to seeing photos of the finished porch when done. Kind Regards, Clare.

Rated 5 out of 5 stars

Love my tiles and what a great service…

Love my tiles and what a great service too. Clare was so helpful with recommending options and guiding us through the process. Tiles look amazing in situ and delivered quickly with no breakages. Thank you.

January 10, 2025
Stiled logo

Reply from Stiled

Hi Stephanie,

Many thanks for your lovely review and it was a pleasure to be able to support you with your project.

Kind Regards,

Clare.

Rated 5 out of 5 stars

Really easy transaction

Really easy transaction, fast delivery and great tiles they look super - thank you!

January 2, 2025
Stiled logo

Reply from Stiled

Hi Michelle,

Thank you for your 5 star review. It was a pleasure to be able to support your project.

Kind Regards,

Clare.

Rated 5 out of 5 stars

Great efficient service from the…

Great efficient service from the receipt of the of the samples to the swift arrival of the chosen tiles.

Always on hand and good to speak to, nothing is ever too much trouble.

December 11, 2024
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Reply from Stiled

Hi Nicola,

Thank you so much for your 5 star review. We were delighted to be able to help you again with your project, it is great to see customers returning time and time again.

Kind Regards,

Clare.

Rated 5 out of 5 stars

Fantastic customer service and an excellent selection of outdoor tiles

Highly recommend this company . From the moment I met Clare I knew I was in good hands. Personable, professional and excellent at her job. She walked us through their outside fantastic showroom. Made choosing the tiles really easy. Great quality tiles. Brilliant delivery service and was there at the end of the telephone if needed

November 19, 2024
Stiled logo

Reply from Stiled

HI James,

Thank you so much for your 5 star review. It was a pleasure to be able to support you with your project, many thanks for sending the video of the finished area with us, stunning!

Kind Regards,

Clare.

Rated 5 out of 5 stars

Outstanding customer service

This company has outstanding customer service. Additionally, the quality of the tiles are great with very competitive pricing. I would definitely buy again from Stiled.

I received my tile samples very quickly and received a courtesy call from Clare to ensure i had received them safely. I ended up purchasing 85m2 of the Soho Silver outdoor tiles. The tiles were received on the date expected and i was given a window of when the delivery would take place.

My landscaper was very impressed with the tiles and was slightly jealous that he had not used them for his own garden! There were no breakages despite the landscapers having to make some awkward cuts for a manhole cover and recessed lights.

Big shout out to Clare Liddell who provided outstanding customer service from start to finish. She was very helpful and accommodating on providing samples, delivery arrangements and estimates of quantities to orders. Always polite and I never felt pressured into anything.

November 15, 2024
Unprompted review
Stiled logo

Reply from Stiled

Hi Sam,

Thank you so much for your 5 star review. It was a pleasure to be able to help with your project, we are always on hand for any future needs.

Kind Regards,

Clare.

Rated 5 out of 5 stars

Stiled show garden is worth a visit

We have had a fantastic experience with Stiled and are delighted with our purchase for 90x90cm tiles for our new kitchen extension, and matching outdoor tiles.

We visited the show garden near Banbury, which is inspirational and well worth a visit. Clare did an excellent job showing us around, and advising on colours.

November 25, 2024
Stiled logo

Reply from Stiled

Hi Gordon,

Thank you so much for your 5 star review, and also for travelling to visit our show garden, it really can make the difference.

Kind Regards,

Clare.

Rated 5 out of 5 stars

Wonderful service and great quality products.

Wonderful bespoke service at the Stiled show garden in Culworth. The team helped me pick my outdoor slabs and I even ended up getting some small glossy tiles for our BBQ area outside to add a pop of colour! They are stunning and I am delighted with the quality.

November 19, 2024
Stiled logo

Reply from Stiled

Hi Annabelle,

Thank you so much for your 5 star review. Delighted we were able to support you with your project and to find that wonderful pop of colour for you. We are always on hand for any of your future projects.

Kind Regards,

Clare.

Rated 5 out of 5 stars

Garden Special

Ordered two sample tiles of the same design, which arrived quickly, followed up by a call a couple of days later asking could they help in anyway. We later went on to order the tiles through a local agent near use. We have used these tiles as a design feature in our garden and they look stunning. Very good quality tiles

October 17, 2024
Stiled logo

Reply from Stiled

Hi Pauline,

Thank you so much for your 5 star review. It is always great to chat with our sample customers to be able to fully understand their projects and how we can best help. The Bantham range is stunning and so versatile.

Kind Regards,

Clare.

Rated 1 out of 5 stars

Langam Arctic outdoor/indoor Porcelain Tiles

Purchased Langam Arctic outdoor porcelain tiles for extensive patio and garden room. Only once fitted was it discovered that the tiles absorb the dirt making it virtually impossible to clean. Have been told I could get a refund only if they had not been laid. I explained that nobody I know puts tiles down without fixing them so you would not know there was an issue before fitting. They looked fabulous but they have now ruined the look of my new room because of their dirty appearance. I purchased them as they were meant to be maintenance free, not requiring a sealant and a wash with soapy water was all that was required to clean them. I employed two cleaners to give the floor an extensive clean and it took them 8 hours in total to clean. The store I purchased them from have now given me strong chemicals to clean them. I have scrubbed the marks and also used a steam cleaner but marks still remain. The company ,Stiled, who supply these tiles have been told of my dissatisfaction several months ago and I still have not been approached by them offering a solution. No representative from Stiled has bothered to come and see the issue.
I feel they must have known there was a problem before I bought them because I have since been told they are testing a new product that will prevent marks /or will clean the tiles- but the tests are not complete and the product is not available!!
The tiles in the room are fitted on top of an electric floor. Removing them would require the installation of a new mat .

May 1, 2024
Unprompted review
Stiled logo

Reply from Stiled

Hi June,

I'm sorry you are not satisfied with your finished project.

We were made aware of the issues you were having and we have been in constant contact with the company you purchased them from, we also sought further advise from the factory of which all information was passed forward.

Due to these being an outdoor high rated anti-slip tile methods of cleaning indoor tiles do not have the same effect with these which is why jet washing is the best method of cleaning as the high pressure gets into the pours of the tiles to bring the dirt out.
I understand that as you have used them in an indoor environment this method of cleaning is not possible.

We were under the impression that your issue had been resolved as we have not had any further communication from the company you purchased them through.

If you need anything further, please email contact@stiled.com

Many thanks
Lloyd

Rated 5 out of 5 stars

Request for sample attended to very…

Request for sample attended to very promptly

September 30, 2024
Unprompted review
Stiled logo

Reply from Stiled

Hi Richard,

Thank you for your 5 star review. Please do not hesitate to get in touch with any questions, the team are here to help.

Kind Regards,

Clare.

Rated 5 out of 5 stars

Great service

Great service. Received tile samples very promptly. Would recommend

September 3, 2024
Stiled logo

Reply from Stiled

Hi Gemma, Thank you for your 5 star review. We are here to help with any questions you may have and can deliver any tiles you need just as promptly. Kind Regards, Clare.

Rated 5 out of 5 stars

Excellent service relaxed and honest.

I contacted Stiles and spoke to a gentleman called Lloyd.
His Service approach,knowledge about tiles put boty my wife and I minds at ease.
When spending thousands you want to make sure all is right.
No pressure to sell and Lloyd offered great flexibility eg like allowing us to take samples home to check and test.
100% recommend this company.
Mr Scott

July 22, 2024
Rated 5 out of 5 stars

Company I had bought tiles from mixed…

Company I had bought tiles from mixed metric up with imperial, and I ended up short. Needed extra quick. Phoned Stiled direct. Couldn't have been more helpful. Received tiles quickly and job was a gud un. Will go straight to Stiled directly next time.

July 22, 2024
Rated 2 out of 5 stars

Appearance on website can be deceptive

Tiles look on is totally different on website to product received. No action taken after notified. Advise always get a sample or better still best buy tiles where you can touch and feel them

July 22, 2024
Stiled logo

Reply from Stiled

Hi Amar,

I'm sorry you are not satisfied with the colour appearance of the actual tile compared to the website images. We are having new content added so the colours should show up better moving forwards.

I did reply back to your original email offering a full refund if you were not happy with the colours, however I did not hear anything back.

Best wishes,
Lloyd

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