Stillwhite Reviews 135

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for its user-friendly website and seamless overall experience, making it easy to find and purchase products. Many people appreciate the ability to find their dream items at a fraction of the original cost, highlighting the value and extensive selection available. The process of selling items is also consistently described as straightforward and efficient, with many users successfully selling their products quickly. However, some customers expressed dissatisfaction with the pricing structure, specifically regarding additional fees from payment processors that reduced their expected earnings. A few reviewers also reported issues with product descriptions not matching the actual condition of the item received, leading to disappointment. Additionally, a small number of users found the website's visual layout somewhat overwhelming and challenging to navigate due to the vast amount of options.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers express delight in finding... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and navigation. Many... See more

User experience

People report positive experiences with user experience. Customers consistently praise the website for being... See more

Price

Consumers find price to be ambiguous. Many reviewers appreciate the opportunity to find dresses at reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

Great way to advertise a wedding dress. While mine took a while to sell, when it sold, it sold instantly and to another lovely bride. I love the idea of someone else getting to wear the dress I loved... See more

Rated 5 out of 5 stars

Weddings are expensive and wedding gown prices are through the roof. With Stillwhite, I was able to shop from the privacy of my own home, choose styles and fits of interest to me, and privately messag... See more

Rated 5 out of 5 stars

I have been back and forth for some time with deciding which dress to get. I found the perfect one on Stillwhite. I reached out to the seller and the process was really easy and also, I noted all the... See more

Rated 5 out of 5 stars

Website is easy to navigate it. Has the sellers put all the needed information in order to purchase a dress with confidence. Highly highly recommend this website when searching for a wedding dress. Dr... See more


Company details

  1. Wedding Store

Written by the company

Find your dream dress on the world's largest wedding dress marketplace or sell your wedding dress today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The BEST experience

The BEST experience. I wanted to buy second hand because I didn’t feel I could justify the price of a new dress when I’ll only be wearing it for one day. I went to the designer I wanted to buy a dress from, found my dream dress then found a second hand version of the dress on still white in my size. It was a third of the price, in perfect condition and the seller sent me a beautiful card with the dress. Wouldn’t hesitate to recommend!

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Sample sale success!

I found my dress on Stillwhite after searching for it for a few weeks. It was new in the boutique's sample sale for an absolute steal. I used the site to message the boutique directly and arrange an appointment. Sophie, the owner, was so responsive and helpful. As soon as I tried the dress on I knew it was the one. I'd 100% recommend using Stillwhite to find sample sale or second hand dresses as you may just find your dream dress for a fraction of the cost.

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

I didn't know it would be this easy!

I bought an extra dress for my reception that unfortunately didn't fit, and wow am I happy that I took the risk to list it on Stillwhite. I was a bit nervous at the up front fee but the last thing I wanted was a second dress I wasn't going to be able to wear just taking up space so I put it online. I'm so thrilled it sold within 2 weeks of listing. I will definitely sell my actual wedding dress afterwards and hopefully will have the same success!

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Why wouldn’t you buy second hand?

Easy to use and message people on. I love the fact that there is a good second hand platform for wedding dresses! Great to stop the ‘wear once culture’ in the wedding industry. I only wanted to view dresses in England so I changed the filter

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

One fee for as long as it takes makes it work

We used still white to sell my daughters wedding dress , it was so easy it’s all set up for u to fill in , I will say it took a while but with the one fee in place it didn’t matter time didn’t run out , so definitely a good site from they organise how to sell it package it it’s all there would recommend

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Buying my dress on still white was awesome

Buying my dress on still white was awesome! Their wish list function made it easy to keep track of the dresses I had my eye on and there were many filters to use to help sort all the choices. When it was time to message the seller the process was easy and making the purchase through PayPal was smooth. Hopefully my dress comes soon!

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Loved my dress!

I had a great experience with still white and the seller was amazing and sent dress right away happy I found my wedding dress!

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Best wedding dress shopping ever

I’d never heard of this website until recently when I was searching for a specific dress that I saw in a bridal salon and was hoping to find a better price. I was amazed at the incredible selection of designer inventory available in every style, color, and size imaginable. I expected to find only pre-owned dresses, but almost every dress I looked at was brand new. It was very easy to create an account and browse for dresses, and even easier to favorite the ones I liked for ease of reference later. Communication with the sellers was almost real-time as they were so quick to respond to questions and send additional detailed pictures of the dresses. Ordering was a breeze and payment very simple. My dress (brand new!) should arrive this week—amazing! I’ve already shared this site with a friend. Do yourself a favor and shop here—you’ll be incredibly glad you did!

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t sell on here

Tried selling a fantastic dress brand new was on still white for 6 months and never even got a message or any interest rubbish site for selling

June 23, 2023
Unprompted review
Rated 2 out of 5 stars

Tried to purchase a dress on 2…

Tried to purchase a dress on 2 different occasions. First person was not actually selling it. Second person ignored my message. I was already ready to purchase and asked them to make me an offer (because you cannot simply buy a dress)

February 20, 2023
Unprompted review
Rated 1 out of 5 stars

Listed some dresses on this page

Listed some dresses on this page. Received some “pre writed” messages from “real” fake(bots) customers accounts, when responded to their messages never getting a second reply. This is how they create an illusion that this site really works. Total scam, do not sell on this platform unless you want to get an illusion that your item is getting noticed and some interest from real buyers. Also you see a significant decrease in your “views” statistics once your “premium promotion” (10€ for 7days) finishes, ofcourse then you buy it again with hope to receive some interest which there is, but again its only from bots with their stupid pre-writed questions about your item. This is a well-thought scam scheme. Do not thank me, but AVOID this place.

February 18, 2023
Unprompted review
Show reviews in all languages. (135 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look