Stitch Fix Reviews 33,187

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products and the excellent user experience. Many people appreciate the staff's ability to understand their style and provide personalized selections, often exceeding expectations with on-trend and well-fitting items. The variety of products available is also a significant plus, allowing customers to find pieces that perfectly suit their needs. However, some customers expressed dissatisfaction with the pricing, finding certain items to be expensive for the perceived quality. There were also occasional concerns about stylists not always adhering to specific requests or sending items that were too similar to previous purchases, leading to a lack of variety. A few people also noted issues with sizing inconsistencies and receiving items that did not match their style profile despite providing detailed feedback.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers appreciate the personalized styling,... See more

Quality

Clients share positive opinions on quality, frequently praising the great quality, variety, and fit of the... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise their stylists for being attentive and... See more

User experience

Consumers generally express satisfaction with the user experience, often highlighting the personalized... See more

Price

Users describe ambiguous interactions with price. Many reviewers find prices reasonable, good, and even... See more

Based on these reviews

Rated 4 out of 5 stars

I like variety of products Stitch Fix carries and I enjoy being able to purchase my own choices online through this site. The "fixes" are variable however. Some stylists are great initially and then... See more

Rated 5 out of 5 stars

I had an amazing experience with Stitch Fix—easily a 5-star service! Everything from the styling to the fit felt personalized and spot on. It honestly felt like they just get my style without me hav... See more

Rated 5 out of 5 stars

I appreciate the variety of clothing options that suit my style. Always good quality and sizing has not let me down. Stylists seem to pay close attention to feedback and it shows in the selections I g... See more

Rated 5 out of 5 stars

I go through phases with StitchFix. I'd been away for a while (for no particular reason), but clicked on an advertisement featuring a cute outfit. I really like the "Freestyle" where I can simply pick... See more


4.2

Great

TrustScore 4 out of 5

33K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love stitch fix

Love stitch fix! I can always find great fitting, well made clothes when I order from them and when I allow a stylist to pick for me. I’ve been a customer for over 10 years, and I’m very pleased with the clothing I have gotten from them!

April 9, 2026
Rated 5 out of 5 stars

Great quality

Great quality. Always love the outfits they choose for me. Love that it’s things I normally wouldn’t buy myself

April 16, 2026
Rated 3 out of 5 stars

petite clothing

You need to carry more petite clothing. I can't wear most of the pants you send because they are too long.

April 8, 2026
Rated 5 out of 5 stars

Excellent Customer Service

Dealing with customer service was actually a pleasure. The interaction motivated me to keep my business with Stitch Fix despite the issue that arose.

April 15, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look