Stitchin' Heaven is a robust quilt shop with excellent instructors and staff. I've only shopped online and watched videos. Hope to visit the brick & mortar shop this March/April though! So much ent... See more
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Review summary
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What people talk about most
Based on these reviews
Two pieces of fabric were cut wrong in the BOM kit so I called to get replacements. Whomever answered the phone knew right away what I was calling about as soon as I identified myself & told her I was... See more
Every visit, every BOM or purchase goes smoothly without a hitch! The fabrics are lovely and great quality , the BOM’s are wonderful. The instructions are always spot on making it simple to complete... See more
In my experience, the products I ordered have arrived very quickly and if I sent an email questioning something, I got a response the same day. I'm very pleased to add you to my quilt shop shopping re... See more
Company details
Written by the company
Stitchin' Heaven Offers The Highest Quality Fabrics With Over 10,000 Different Fabrics. Choose From Over 7,000 Fabrics & Pre-Cuts. Find The Right Fabric For Your Next Project. Largest Quilt Shop in TX. Serving Quilters 25+ Yrs.
Stitchin' Heaven Texas' Premier Quilt Shop
Written by the company
- Wow People. Have Fun. Be Happy.
- Home of the 100% Happiness Guarantee
100% Happiness Guarantee
If you are not 100% happy, we invite you to return the product for a full refund or store credit.
At Stitchin' Heaven we realize you have many choices when it comes to choosing your favorite quilt shop. We just wanted you to know 5 good reasons to choose us to fill your quilting needs:
CONFIDENCE: You can shop with confidence at Stitchin' Heaven always knowing your purchase is 100% guaranteed to please. That's right...no matter what the reason if a product does not meet your expectation we invite you to return it to us. You can trust that we will do what we say we will do when we tell you we will do it.
QUALITY: You can be assured that all products you receive from Stitchin' Heaven will be the best quality in the market. You deserve the best and that's what you will get from us. We pride ourselves on offering unique products from the pioneers in the industry.
SERVICE: At Stitchin' Heaven you will find service like no other. We offer live support to assist you in your shopping experience every step of the way. We ship on time and we communicate with you regularly if there are ever any questions or problems with your order.
SELECTION: Stitchin' Heaven offers one of the best selections of quilting fabric and supplies anywhere. We have literally thousands of items on our website. If there is ever anything you are looking for you cannot find, please let us know. You will always find fun and interesting programs at Stitchin' Heaven!
PRICE: We will never tell you that you will find all of our products at the lowest price. We will tell you, however that you will receive a very good value for your money as you will have the support you need to be successful as well as frequent sales and promotions.
At Stitchin' Heaven you are more than just a number - you are a part of our family. We strive to insure your shopping experience is fun, exciting, and rewarding.
Contact info
321 Richards Street, 75783, Quitman, United States
- 903-760-7397
- info@stitchinheaven.com
- stitchinheaven.com
4.7
Excellent
7K reviews
Replied to 81% of negative reviews
Typically replies within 1 week
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Started the Sewology BOM
Started the Sewology BOM, block one done, and have Block 2 on the cutting table to do
December 19, 2025
Stitchin Heaven is a BOM disaster
Stitchin Heaven is a BOM disaster. I have registered and participated in multiple BOMs with them. I have received the wrong product some months, have had difficulty with being registered but never getting started when they are supposed to. You would think they would be better organized. As a customer, I should have one account. All of my BOMs and purchases should be listed there. They are not. Even when their Customer Experience Team is trying to help, they can't even find stuff. They talk about a customer card, Appstle, and their own inablility to be able to take care of customers. Its frustrating and I will not do any more of their BOMs or order from them once my current BOMs are finished.
March 11, 2026
Unprompted review
Reply from Stitchin' Heaven
Hello Justin. It's true, I won't lie to you, we are in the middle of several major software and process changes. We are growing and this is something we knew was going to happen. I am sorry that you felt our frustration.
Transitions like these are never easy and, yes, we are juggling between old and new. It is temporary though. We are working hard to get through it quickly.
As for the occasional delays? They also happen. Manufacturing and shipping delays can cause lots of frustration. We do our best to prepare, but it's not always enough.
I apologize the less than wonderful care that you have gotten. I sincerely hope that we are able to redeem ourselves with these final BOM shipments. If I can assist with anything, don't hesitate to reach out to me, personally at trish@stitchinheaven.com
Excellent purchase thank you.
January 9, 2026
Love everything!
Fast shipping. Thank you for calling to let me know about products that were out of stock. Much appreciated. Love everything that i ordered!
January 16, 2026
Last online order filled and shipped…
Last online order filled and shipped very promptly.
February 9, 2026
Love everything I receive from…
Love everything I receive from Stitchin’ Heaven. Top quality products and beautiful fabrics.
February 12, 2026
I love 5he blocks of the month,the…
I love 5he blocks of the month,the fabrics are beautiful.
February 13, 2026
Totally Trustworthy
SH, does exactly as they say they will do! The best quilt shop ever!
February 13, 2026
Reply from Stitchin' Heaven
Hello Cynthia. I see your emails with customer service and I can see where there is a misunderstanding. I will email you and see if I can clear up some of the confusion.
Great Customer Service
Two pieces of fabric were cut wrong in the BOM kit so I called to get replacements. Whomever answered the phone knew right away what I was calling about as soon as I identified myself & told her I was enrolled in the Greenhouse Gate BOM. She assured me replacements would be mailed the following week.
February 11, 2026
I could see but I could not buy
February 11, 2026
Reply from Stitchin' Heaven
Hello Connie.
We have had an update to our website. I'll contact you directly to get details and we can get that fixed.
Great products. Great service.
This quilt company consistently brings new quilt designs with beautiful fabrics. They're the real deal.
February 11, 2026
Excellent customer service
I’ve done a few of their BOMs. They are consistently responsive when I email a question, and quickly followed with a solution. Excellent customer service.
February 11, 2026
Helpfulness of customer service staff…
Customer service spent extra time with me in an attempt to change payment method even though we were all unsuccessful.
February 11, 2026
When I made a mistake they took care of…
When I made a mistake they took care of it. Very helpful and good quality fabric. I will do another, but life got in the way and I'm behind on finishing.
February 11, 2026
Customer Service is great.
I had ordered a BOM four days before Valentine's Day. On Valentine's Day the registration fee was dropped to $1. Since I am a senior on a fixed income I requested the difference between the registration fee I had paid and $1, realizing they did not have to do that. Gracei Smith was wonderful. She sent me an email saying she would credit the difference. I have dealt with Stitchin' Heaven for years and their customer service has always been great. Their BOMs are so unique and I have always enjoyed dealing with Stitchin' Heaven. I would give them 10 stars if they were available.
February 14, 2026
Kit came and looked great
February 11, 2026
They had the fabric I needed and there…
They had the fabric I needed and there was quick shipping.
February 5, 2026
help when needed
I like to choose stitching Heaven for block of the month programs. If I make a slip they are helpful and kind.
February 9, 2026
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