St. Lucia Sea Moss® Reviews 809

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the sea moss, noting its freshness and effectiveness in improving various health conditions and energy levels. Many consumers appreciate the excellent service, highlighting the secure packaging, timely delivery, and overall efficiency of their orders. However, some customers reported issues with their orders, including extended delivery times and unresponsiveness to emails. A few reviewers also expressed dissatisfaction with the product quality, specifically mentioning receiving farm-grown and heavily salted sea moss instead of the expected wild-crafted variety.

What people talk about most

Product

Customers consistently note positive experiences with product quality and effectiveness. Many reviewers... See more

Quality

Customers had positive experiences with quality. Many reviewers consistently praise the sea moss as... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and timely... See more

Service

People report positive experiences with service. Customers consistently praise the fantastic and excellent... See more

Order

Reviewers mention positive feedback about their orders. Many customers are pleased with the timely processing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using sea moss for 5 yrs, and can honestly say it has totally helped my mental well being, giving me energy and all the health benefits on multiple suppliments warding off unwanted colds.... See more

Rated 5 out of 5 stars

I’ve been purchasing your gold and purple sea moss , and it’s consistently wonderful—fresh and premium quality. We turn it into gel, which tastes amazing. My kids love it, I adore it, and my partner u... See more

Company replied

Rated 5 out of 5 stars

I regularly order my sea moss from here, it always comes packaged securely, it does as stated great for all health conditions. I may need to sign up to the subscription model as 1 jar no longer survi... See more

Rated 5 out of 5 stars

For the past five years, I've incorporated sea moss into my routine, and it's made a remarkable impact on my mental health, boosting my energy levels and providing a range of health advantages that ke... See more

Company replied


Company details

  1. Produce Market

Written by the company

At St. Lucia Sea Moss®, we deliver nature’s most powerful superfoods straight from the Caribbean to your doorstep 🌊✨. Our wildcrafted Sea Moss/Irish Moss is rich in 92 of the 102 essential minerals your body needs ~ but we don’t stop there. We also offer potent Shilajit resins & capsules, plus a wide range of natural herbal leaves like Soursop, Mango Leaf, Blue Vervain and more 🌿. 💛 Why choose us? ✔️ 100% authentic, never pool grown ✔️ Harvested in government-protected St. Lucian waters, nourished by volcanic soil ✔️ Herbal leaves carefully sourced for purity & potency ✔️ Every purchase directly supports St. Lucian communities ✔️ Trusted by thousands worldwide with fast, reliable shipping From Sea Moss to Shilajit, from Soursop to Blue Vervain ~ we’re here to fuel your energy, immunity, balance & glow naturally. 🌍 St. Lucia Sea Moss® ~ Wellness from the island, trusted across the world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

809 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Horrible customer service.

I finally received my order after almost a month. Disappointed and disgusted with the lack of basic customer service and seeing that it’s farm-grown (and heavily salted) sea moss. This was a waste of time, energy and money.

Do NOT buy from these people! This is not wild-crafted sea moss!!! If you’ve ever had the real thing, you know the difference (smells ocean like, sea salt taste not kitchen salt like this, maybe a few shells or ocean debris too - try googling more differences). This is farm raised and nowhere near the quality of wild-crafted.

Yes, I’m positive that I have the correct company.

January 29, 2026
Unprompted review
St. Lucia Sea Moss® logo

Reply from St. Lucia Sea Moss®

For clarity, we believe this review relates to a different business and has been posted on the wrong profile. The experience described references “Julien” and a previous review mentioned "The St Lucian Sea Moss Company" which is not our business. We are St. Lucia Sea Moss Ltd, a UK-based company, and we have no owner by that name nor any record of the order or correspondence mentioned.

A previous review containing similar claims was reviewed and removed by Trustpilot after moderation, as it did not relate to our company. We have again asked Trustpilot to investigate this latest review as it appears to concern another business with a similar name.

Whilst we are sorry to hear that you have had a negative experience purchasing sea moss, it does not appear that your purchase was made with our company.

Rated 5 out of 5 stars

I’ve been purchasing your gold and…

I’ve been purchasing your gold and purple sea moss , and it’s consistently wonderful—fresh and premium quality. We turn it into gel, which tastes amazing. My kids love it, I adore it, and my partner uses it in cookies, jam, smoothies, and lots of creative recipes. We simply can’t imagine our kitchen without it in the fridge. A huge thank you for this excellent product. So much love and immense gratitude.

December 7, 2025
Unprompted review
St. Lucia Sea Moss® logo

Reply from St. Lucia Sea Moss®

Thank you for your review!

Rated 4 out of 5 stars

Seamoss is nourishing

It has only been a few days of re taking seamoss so i am yet to feel & see a difference but i am glad my order came in one piece & on time

December 21, 2025
St. Lucia Sea Moss® logo

Reply from St. Lucia Sea Moss®

Thank you for your review

Rated 5 out of 5 stars

For the past five years

For the past five years, I've incorporated sea moss into my routine, and it's made a remarkable impact on my mental health, boosting my energy levels and providing a range of health advantages that keep colds at bay. The benefits have been so impressive that I introduced my husband to the capsules two years ago. I wholeheartedly recommend giving them a try. Incredible!

December 26, 2025
Unprompted review
St. Lucia Sea Moss® logo

Reply from St. Lucia Sea Moss®

Thank you so much for your review, happy to hear you are feeling the benefits!

Rated 5 out of 5 stars

Amazing product and service

I regularly order my sea moss from here, it always comes packaged securely, it does as stated great for all health conditions. I may need to sign up to the subscription model as 1 jar no longer survives in my household for longer than 3 weeks as everyone is now using it.

November 20, 2025
Rated 5 out of 5 stars

Good stuff …

The sea moss was delivered in a good time and in packaging that is lasting well. This made more sense to get this amount of sea moss so I stopped having to buy constantly every week.

July 26, 2025
Unprompted review
St. Lucia Sea Moss® logo

Reply from St. Lucia Sea Moss®

Thank you for your review :)

Rated 5 out of 5 stars

St Lucia seamoss

St Lucia seamoss, professional, efficient with a range of natural products which I soon feel the benefits from. I have tried other brands but this is definitely one of the better ones.

August 29, 2025
Rated 5 out of 5 stars

Great Products

This company has great products and lovely to order from. Quick response also from their customer service team. Will continue to use their products, have been a customer just under a year now.

September 15, 2025
Unprompted review

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