I’ve been introduced by a friend with this range of organic stone ground flour! And now I’m number one fan!! I live so far too but the service and quick delivery was amazing!!! And from now on I’ll al... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First time using Stoates flour. I'm having reflux issues and Dr advised using Stone ground floor and make own bread. I've gone for the small bags of 4 different types of flour using online service, ve... See more
Just had first delivery and first two loaves are genuinely different from for instance M and S flour - better texture better taste and altogether a lot better than High St brands. I have noticed the... See more
Usually the flour from Stoats is excellent but recently I tried the True South West wholemeal, ordering 8 lots of 1.5kg bags. This flour was very coarse and the sourdough loaf made from this flour was... See more
Company details
Information provided by various external sources
Stoate & Sons is based at Cann Mills, near Shaftesbury in Dorset. Here we produce a comprehensive range of stoneground flours, both organic and non-organic. This includes organic spelt and rye flours, strong 100% wholemeal flour, strong white, brown and white self-raising flours as well as our popular Maltstar. All are available direct from the mill door (1.5kg bags, 8kg and 25kg sacks) or here on our website, as well as many bakeries, healthfood shops, farm shops and delis throughout the South West. If you want to find your nearest outlet please email us and we will happily get the map out and let you know where it is! The mill is open Monday to Friday from 8.30am to 5pm and closed 1pm to 2pm. Alternatively, to buy our organic range of stoneground flours online just click on our ‘shop’ page to be taken there.
Contact info
United Kingdom
- stoatesflour.co.uk
4.6
Excellent
758 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delicious and reliable delivery
October 4, 2022
Good for bread, pancakes, cakes and others
I make sourdough bread using stoneground strong white flour and wholemeal flour. The breads bake wonderfully and taste so good. I also used their rye flour for sourdough starter. I am very pleased with the flour quality! We've just got the third 25kg sack and hope it's just the beginning.
September 24, 2022
My wife informs me she is happy an will…
My wife informs me she is happy an will order again in the future
September 17, 2022
Very good quality products and great…
Very good quality products and great customer service
September 19, 2022
The best flour for flavourful,elastic …
The best flour for flavourful,elastic sour dough loaves.
September 15, 2022
Fast delivery
Fast delivery. Well packaged. Excellent service and an easy online shop.
September 7, 2022
excellent as always
September 7, 2022
Lost order
I ordered my usual flour that was dispatched promptly. The couriers then lost the consignment. After informing Stoates of the loss they immediately dispatched a replacement which I received the next day. As ever an excellent service.
September 3, 2022
The flour was easy to order online & we…
The flour was easy to order online & we received it within a couple of days. Very efficient service with notification of order & delivery time.
September 8, 2022
Great flour, efficient and convenient service
Ordered and paid on line, expecting to be able to pick up the following day. Got an email within minutes saying it was ready for collection! I miss the old days of shouting into the mill until a flour-covered person emerged to sell me a couple of bags, but on the other hand I can now collect at weekends.
September 3, 2022
Excellent online service 10/10. Flour packed well.
First time using Stoates flour. I'm having reflux issues and Dr advised using Stone ground floor and make own bread. I've gone for the small bags of 4 different types of flour using online service, very easy and quick the flour arrived earlier than expected. I've only used the Strong White Bread flour for making Jamie Oliver's one pan wonder toasty, literally took 7 minutes from opening the flour bag and was delicious. Looking forward to attempting to make my own bread loaf.
September 8, 2022
TheHappy customer
The product was easy to order, delivery was promt and a text message was forwarded giving me a one hour time slot.
August 18, 2022
Semolina flour is just the business
Semolina flour is just the business. Thank you for the rapid delivery and consistent quality of product.
August 29, 2022
Lovely flour delivers promptly
Gorgeous I bleached flour. I don’t think there’s better
August 23, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.