Stobart & Hurrell Reviews 3

Stobart and Hurrell sold my elderly mum’s house for us during a difficult family time. They were exceptionally professional and also extremely considerate of our circumstances. The team involved my mum at just the right level whilst taking the pressure off us all. They liaised between us and the buyers with care and attention ensuring everyone involved was treated well and kept in the loop. Once the sale was agreed, the after sales team were excellent at keeping us informed at every step of the way. I cannot fault the process, the team or the outcome. I would recommend Stobart and Hurrell a hundred times over. If ever I sell my own home they are definitely the estate agent that I will choose.

Stobart and Hurrell are the best Estate agents we have ever used, and we have moved 7 times. They were professional, polite, honest and always available to help. I recommend them highly to anyone wanting to move house.

If possible, I would award Stobart & Hurrell zero stars. As buyers, they treated us with utter disdain and indifference from the outset. They were so aggressive that it nearly lost them the sale and even shocked other estate agents. They failed to communicate with each other and could not be bothered to communicate with us, failing to pass on important information from their client, while any emails they did send were full of bizarre, faux-legal language, presumably in an attempt to make their role appear more important than it actually is. When our sale initially fell through we informed them straight away, but they had neither the professional nor personal courtesy to acknowledge the fact or respond, though the property was back on the open market in an instant. They were so totally focused on their commission that they forgot to treat us properly, which in turn so very nearly lost them their commission. Awful to deal with and without doubt the most unhelpful and unpleasant estate agents I have ever encountered. If they were the only estate agents in town I would start my own rather than use them. If you have any choice in the matter at all, avoid at all costs.