Stock Must Go Reviews 7,422

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality and condition, often noting that items appear almost new despite being refurbished. Many people highlight the competitive pricing, finding significant savings compared to other retailers. The delivery service is frequently commended for its speed and efficiency, with many orders arriving quickly and well-packaged. Overall, consumers are very satisfied with the service provided, often expressing their intent to make future purchases. However, some customers also noted issues with product functionality, such as a laptop that stopped working after a short period or a faulty controller. A few other people also felt that the grading of some refurbished items was inaccurate, with products having more cosmetic imperfections than expected. There were also isolated incidents of missing items from bundles or incorrect chargers being supplied.

What people talk about most

Product

Customers consistently note positive experiences with product quality and condition. Many reviewers praise... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Quality

Customers had positive experiences with quality. Many reviewers were pleased with the condition of... See more

Price

Reviewers mention positive feedback about price. Many customers found the prices to be very reasonable, with... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent service, highlighting prompt... See more

Based on these reviews

Rated 4 out of 5 stars

A fair price, quick delivery, reasonably well packed but could have done with a little more padding inside the box as we find couriers tend to lob packages around. The HDD drive was externally a bit... See more

Company replied

Rated 5 out of 5 stars

Ordered a Dell Latitude 5440 i7 7-1365U 16GB RAM 512GB 14" Very good price - cheaper than most similar vendors. Fantastic delivery; arrived next day via DPD exactly during the hour window communi... See more

Company replied

Rated 5 out of 5 stars

Purchased a used refurbished 2.5" internal Seagate Barracuda HDD. Ordered Saturday, arrived Monday. Packaged well in an anti-static bag, then in a cardboard box with packing/padding inside to prote... See more

Company replied

Rated 5 out of 5 stars

After 2 disappointing orders from another competitive seller , I didn't expect much. But the item came within 24 hrs, very well packaged and it looks brand new and after a few days I had no issues. I'... See more

Company replied


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Computer Accessories Store
  4. Computer Hardware Manufacturer
  5. Computer Store
  6. Used Computer Store

About Stock Must Go

Written by the company

Stock Must Go has been providing quality, certified refurbished electronics since 2012. Our products are rigorously inspected to ensure they meet our high standards, delivering reliable performance and outstanding value to our customers.

Discover a shopping experience that brings together unbeatable customer service and the highest-quality products at unbeatable prices. With over 8 years of experience and partnerships with some of Europe's top retailers and manufacturers, let us help you find the perfect item!

We offer a wide range of premier refurbished and end-of-line consumer electronics from all the top brands. From laptops to smart speakers and more, find the perfect product for your needs. Receive quality technical support and pre-sales advice on any item you purchase. Discover top-notch items with unbeatable value.

Discover the ultimate in convenience and value with the SK tes Group! Our expert team of professionals carefully tests and refurbishes each item with quality in mind, so you can feel confident with every purchase. Shop with us today and bring home the best in quality and affordability!

Are you looking to invest in quality and value? Look no further - our product offers everything you desire and more. Join us to experience firsthand the unbeatable satisfaction of our excellent customer service and top-notch products. Be a part of something great today!

Experience friendly, personalized customer support for all your needs with our dedicated team! Our customer service is unmatched; available during business hours 9.00am - 5.00pm Mon–Fri, via phone, email or Live Chat for a truly seamless experience. Let us make your customer service hassle-free!

Shop Laptops Shop Apple Mac Shop Monitors Shop Tablets Shop Gaming Shop Apple iPhones Shop Android Phones Shop Sound Shop Vision Shop Smart Tech Contact Us

Stock Must Go

Written by the company

12 Months Warranty
We provide a 12 Months warranty as standard across our wide product range. Giving you complete peace of mind.

Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

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Replied to 72% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing service

Amazing service - I ordered a refurbished laptop for my son's birthday and within 24 hours it had been delivered. Wonderful service. Each step was easy. I appreciated the clarity of the descriptions. It came well wrapped and protected. He hasn't switched it on yet - so I am praying all will be well - but judging on my experience so far I am feeling positive

March 23, 2026
Rated 1 out of 5 stars

Scammers

I purchased a laptop from this company for £300+ and experienced issues almost immediately. The laptop initially arrived without the correct charging cable, which I had to source myself. While the cost was later reimbursed, it was an early red flag in terms of quality control. 5 months in the laptop’s battery deteriorated significantly and the device then stopped working entirely.
I contacted the company and was instructed to return the laptop using my own postage, which I did, to the address they provided. I supplied proof of postage and the tracking reference.
The company is now claiming they never received the parcel and is refusing to issue a refund, instead directing me to resolve the matter with Royal Mail. How convenient, right! I’m out hundreds of pounds for a faulty laptop, with no refund, and no real support.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery and product meets expectations

I was after a reasonably priced ThinkPad X1 Carbon laptop for my son. Having reasonable specifications in a light laptop were more important than a brand new shiny laptop with lower performance or heavier weight.
I wanted to ensure that the screen was not damaged and that no functional parts were missing. The description combined with other reviews assured me that this laptop would be ok. The delivery was fast and the laptop meets my expectations. There is vinyl used on the lid and the wrist rest (i.e. all around the keyboard and trackpad) which I've not seen on previous refurbished ThinkPads I've bought but I think is an acceptable refurbishment and the vinyl is applied well and hardly noticeable in use.
While I'm leaving my son to setup Windows 11 when he gets it, I tested that everything works using a Linux Mint USB stick.

December 3, 2025
Rated 5 out of 5 stars

Excellent value and service

We are really happy with our refurbished Macbook Air from Stock Must Go. It arrived very quickly, was very well packaged and was in even better condition than I expected. Got everything up and running this evening and it's all is working very well. Thanks!!!

November 7, 2025
Rated 4 out of 5 stars

Dell 7420 from SMG - pretty good experience

I bought the Dell 7420 from SMG, and I was really satisfied with the experience. I ordered a second-hand laptop as an emergency replacement. Ordered on Saturday night and arrived on Tuesday morning. So it's quick enough to meet my needs. In addition, the quality of the laptop was really good, better than I expected. Although the website was saying the laptop would be in excellent condition, it is almost like a brand-new laptop, with a battery health of around 86%, which is considered pretty good for a 3 to 4-year-old laptop.
One thing I wasn't too happy about is that the charger provided is an HP charger, which isn't the same brand as the laptop.
Overall, the shopping experience was good for me. But I did notice there are mixed reviews online. This is the first time I've bought from SMG, so I can't guarantee that the quality of their stuff is consistent.

November 3, 2025
Rated 5 out of 5 stars

Good service.

Ordering was easy and there was a good choice. I chose a product with signs of wear however I was really impressed with how immaculate the item looked on arrival. Really well packaged too. Delivery was fast. Had a quick look at the product but it is a christmas present so cannot comment on the functionality yet.

October 27, 2025

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