Shoes were exactly what I expected. No issues at all. Wait wasn’t too long. Only reason didn’t give 5 stars is because I think the combination of fees/shipping should be a tad less. Although I underst... See more
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I always have good experience with stockx. I have had a few issues but all in all I have been a team player since day 1 . I appreciate the fact you finally changed up the chat room so we can... See more
Company replied
I have no complaints about the shipping speed or the order processing. However, my order arrived in a crushed box, and the shoe tissue paper inside the shoes was completely torn
Company replied
Shoes was new as advertised. Little disappointed the Nike box came damage. As a customizer I depend it to be flawless for my customers including the shoe box.
Company replied
Company details
About StockX
Written by the company
Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.
How It Works
We strive to be the Marketplace of Current Culture. Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories.StockX Verified
Every item sold on StockX goes through our proprietary, multi-step Verification process, or comes directly from a StockX Verified Seller who has met StockX's rigorous standards for condition, safety, and security. Items verified by StockX are shipped from Sellers to our Verification Centers, where our global team of experts uses a rigorous, multi-step verification process. Items from StockX Verified Sellers are shipped directly from the Seller to you. Sellers in this program must meet StockX's rigorous standards for safety and security by following a strict set of policies and standard operating procedures.Learn more about our Verification process here.
The Power's In Your Hands
Buying on StockX We don’t determine the price, you do. As a live marketplace, StockX empowers you to Bid and Buy at real-time prices that reflect the current demand.
Shop Now
What's Else Are People Saying?
"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal
StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value. Read more about StockX. Questions? Learn more and chat with an agent in our Help Center.Our Buyer Promise
A Verification Process You Can Trust
At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.
Learn more about our Buyer Promise here.
Contact info
1046 Woodward Ave, 48226, Detroit, United States
- stockx.com
4.2
Great
265K reviews
Asks customers to review
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box arrived opened
box arrived opened. Because the packaging was not sealed, I have concerns about the authenticity of the product.
June 9, 2026
Great speed and trusted source
Great speed and trusted source. Most options for collecting.
June 9, 2026
Be aware your partners follow up shipping process correctly
The shoes was sent out in a box to big for the package itself without any protection , the box came in damage also the shoes should come with stickers and it was missing , this is the second Item I got from express shipping(no going to stockx for verification) that box came in damage
June 8, 2026
I didn’t receive my shoes and I just…
I didn’t receive my shoes and I just wanted to reorder them!
June 9, 2026
Perfect beautiful shoes thank you
June 9, 2026
Buyer Beware
The “buyers promise” is not upheld.
This company protects the seller at all costs and does not help the buyer.
Beware, and cross your fingers the item your purchasing is real.
June 9, 2026
Great product and packaging, shipping
Great product, packed very well and shipping in good time.
Is there a way to make a ‘cart’ of multiple items to purchase so I don’t have to pay for shipping on each item, when it could come in one package?
June 9, 2026
Stock X authentic from the get go best of the best
The shoes I received were authentic and not having the headache of returning the shoes. Unlike GOAT where the authentication process is no good and processing fakes.
My go to will be Stock X going forward
June 9, 2026
Easy to use
Easy to use, great communication, and quick service… considering that the shoes had to be shipped to Stock X first then to us.
All around great to work with!
June 9, 2026
DID NOT GET MY ITEM
May 30, 2026
Great selection of products
Great selection of products. Good prices too. I have never had a bad experience. My ho to place
June 9, 2026
Less Than "NEW"
I received the sneakers, though the delivery took longer than expected. When I opened the box, the packaging was crumpled and torn. While I understand how items can be handled in transit, when I sell sneakers, they’re in pristine, “as-new” condition, including the tissue paper inside. Opening them should feel like a brand-new experience.
These, unfortunately, looked mishandled. As a collector, I expect better. I could return them, but I’ve decided to keep them.
This seems to be a recurring issue with “new” sneakers purchased from StockX, which makes me hesitant to buy in the future. I do know that when I sell on StockX, my sneakers are always in perfect condition.
May 31, 2026
Awesome and fast
Awesome and fast. Got my shoes overnight. My 5th pair from them. Always perfect
June 9, 2026
I tried to cancel an order within 1…
I tried to cancel an order within 1 hour of placing an order and the automated response was that it was canceled but yet I just got a UPS update that the order was on its way.
June 9, 2026
Shoes came worn
I liked that the shoes were verified but the process took 2 weeks longer than they reported when I bought the shoes. I didn’t know the shoes were used or bought through another source. My shoe box was ripped on one of the corners all the way down and both shoes had creases like someone else already tried them on.
June 9, 2026
Missing my package
June 9, 2026
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