StockX Reviews 260,636

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 46,395 reviews, reviewers had a great experience with this company. Customers frequently praise the product quality and the efficient delivery service, noting that items arrive as described and often faster than expected. Many appreciate the authenticity verification process, which provides security and satisfaction with their purchases. However, some people were dissatisfied with issues related to their orders, including receiving incorrect sizes or colors, and damaged items. A few other people also felt that pricing could be inconsistent, with some experiencing significant price differences for similar products or finding prices to be high.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers appreciate finding authentic,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with items... See more

Quality

Users describe positive interactions with quality, often highlighting that products are genuine, authentic,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the easy ordering process, quick... See more

Price

Consumers find price to be ambiguous, with some reviewers praising great prices, fast shipping, and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Always a good experience with StockX, I’ve shopped with the company for a few years now. No serious complaints with service or shipping. What I don’t like is the constant price changes on the product... See more

Company replied

Rated 4 out of 5 stars

Me and my husband bought the same pair of shoes and his price was $100 and my price for a smaller shoe was over $300 bucks. I don't understand why I have to pay way more for a smaller size. And I buy... See more

Company replied

Rated 5 out of 5 stars

I felt that the whole process was seamless and clear. Easy to understand and make bids or purchases. The whole catalog is easy to see and navigate. From the very simple display and filters to how ever... See more

Rated 5 out of 5 stars

Stock X is one of the few remaining companies with outstanding customer service. I have only had one or two experiences where I needed their help and both times they were helpful and resolved my issue... See more


Company details

  1. Shoe Store
  2. Collectibles Store
  3. Electronics Store
  4. Fashion Accessories Store
  5. Handbags Shop
  6. Watch Store

About StockX

Written by the company

Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.

How It Works

We strive to be the Marketplace of Current Culture.

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories.

StockX Verified

Every item sold on StockX goes through our proprietary, multi-step Verification process, or comes directly from a StockX Verified Seller who has met StockX's rigorous standards for condition, safety, and security. Items verified by StockX are shipped from Sellers to our Verification Centers, where our global team of experts uses a rigorous, multi-step verification process. Items from StockX Verified Sellers are shipped directly from the Seller to you. Sellers in this program must meet StockX's rigorous standards for safety and security by following a strict set of policies and standard operating procedures.

Learn more about our Verification process here.

The Power's In Your Hands

Buying on StockX

We don’t determine the price, you do. As a live marketplace, StockX empowers you to Bid and Buy at real-time prices that reflect the current demand.

StockX
Shop Now

Selling on StockX

Whether you’re looking to make quick cash or start a reselling business, we have the tools to help you succeed.

StockX

What's Else Are People Saying?

"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal

StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value.

Read more about StockX
.

Questions?

Learn more and chat with an agent in our Help Center.

Our Buyer Promise

A Verification Process You Can Trust

At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.

StockX Learn more about our Buyer Promise here.


Contact info

  • 1046 Woodward Ave, 48226, Detroit, United States

  • stockx.com

4.2

Great

TrustScore 4 out of 5

261K reviews

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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

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Rated 1 out of 5 stars

Selling is the absolute worst

Selling is the absolute worst. Theres no way to contact anyone whatsoever. They screw up very often, and do very little to assist in correcting it.

April 26, 2026
Rated 1 out of 5 stars

Reached out to customer service…

Reached out to customer service representative that assured me that I could cancel this transaction. When I checked back a few days later a different representative told me it was too late as the package had already been shipped to cancel even though the cancellation was placed 5 days before it was shipped.

May 19, 2026

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