stoneacrespecialist.co.uk Reviews 

22
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I am trying to book a service with Stoneacre. I have now given up trying. I have phoned three times now and have hung up each time as I have been kept waiting with adverts on how good they are and if... See more

Rated 5 out of 5 stars

Right from the initial phone call Stonacre and particularly Miles set themselves out as a different company to deal with. The negotiation and process of buying a car was straight forward. The care we... See more

Company replied

Rated 5 out of 5 stars

I am of an age where I used to dread dealing with care salesmen! Having visited Stoneacre at Lincoln I am pleased to say I have had a change of heart. There was no 'oh I will go and speak to my mana... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a used car from Stoneacre Specialist Cars. I feel that I received excellent service at every stage of the deal. The salesman, Tim, talked through the car in great detail. He was k... See more

Company replied

Company details

  1. Car Dealer
  2. Motor Vehicle Dealer
  3. Used Car Dealer

Information provided by various external sources

Stoneacre Specialist has been at the forefront of the motoring industry for over 20 years and during that time we have built up a fantastic knowledge of the prestige car market. A family owned business, we aim to provide a quality, no nonsense service for our customers when it comes to buying or selling a specialist vehicle. If you’re looking to buy a car, we consistently have a diverse stock list of premium vehicles for sale, filled with quality. We stock the likes of Rolls-Royce, Mercedes-Benz and Range Rover. If you’re looking to sell your prestige car, we will offer an accurate and fair market valuation of your vehicle, which comes with no obligation for you to accept. This is based on an initial valuation depending on your car’s mileage, age and condition, followed up by a final price following a full physical examination. We’re available to contact seven days a week, so if you wish to sell or purchase a prestige vehicle, don’t hesitate to visit our website and contact us today.


Contact info

2.8

Average

TrustScore 3 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(22)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am trying to book a service with…

I am trying to book a service with Stoneacre. I have now given up trying. I have phoned three times now and have hung up each time as I have been kept waiting with adverts on how good they are and if I want to change my car. So after enduring this drivel for more than 5minutes each time I terminated the call. If they can’t be bothered to answer the phone, then they obviously don’t need my business. I will be looking for another Volvo dealer to service my 2yr old xc60.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

A pleasant experience

After studying a car for a few days, i finally plucked up the courage to go down to Doncaster stonacre car specialist for look at the nearly new BMW 335D where i was met by a nice young lad called Brad. A very helpful non pushy guy who guided me round he car and then for a test drive. The car was immaculate inside and out as promised and i couldn't help but buy it from these guys who really did everything possible to make a good deal and make me feel at ease. The whole team where a pleasure to do business with. Thanks very much Brad i love it.

July 11, 2018
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Hi Ralph! Thank you so much for the 5* review of Stoneacre Specialist, we really appreciate it!
^AC @ Stoneacre Head Office

Rated 5 out of 5 stars

Stoneacre Wolverhampton

Having recently bought a car from stoneacre Wolverhampton I'd like to thank all the staff for an honest straight forward and easy experience from the minute i walked in the door the service was excellent no messing or trying to convince me i needed something that I didn't was all about what I needed highly recommended and the dealership I'll be using from now on ty guys

March 12, 2018
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Hi Karl! Thank you so much for the 5* review of Stoneacre Specialist, we really appreciate it!
^AC @ Stoneacre Head Office

Rated 5 out of 5 stars

Stoneacre Lincoln

I am of an age where I used to dread dealing with care salesmen! Having visited Stoneacre at Lincoln I am pleased to say I have had a change of heart. There was no 'oh I will go and speak to my manager' or sharp intake of breath when they examined the trade in.

Just an honest and straightforward discussion with people who were up front and knew their product. Excellent service throughout and well done Rowan Musto and Stephen the Manager for everything.

March 1, 2017
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Hi Alan! Thank you so much for the 5* review of Stoneacre Specialist, we really appreciate it!
^AC @ Stoneacre Head Office

Rated 5 out of 5 stars

A different type of service.

Right from the initial phone call Stonacre and particularly Miles set themselves out as a different company to deal with. The negotiation and process of buying a car was straight forward. The care we received after a 330mile journey was nothing short of exceptional! We were so well looked after and felt Miles and the team went above and beyond expectation. The car itself was well presented and immaculate. The car had been serviced and a slight issue with a tyre addressed with two new front tyres to make sure the car was right. The icing on the cake was a full tank of fuel appreciating that not only did we travel 330 miles we also had 330 miles to drive back. Will definitely be doing business with Stoneacre again!

October 31, 2016
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Hi Matt, thank you for the fantastic review of Stoneacre Specialist. We really appreciate your custom and we hope you enjoy your new car.

Miles Todd.

Rated 5 out of 5 stars

A very satisfying experience and highly recommendable.

A very stress free experience from both the manager and sales advisor, with regular updates regarding the purchase of my vehicle.
With out hesitation would happily recommend Stoneacrespecialist car sales.

Many thanks
D.wearing

October 28, 2016
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Hi Dieter, thanks for the fantastic feedback for Stoneacre Specialist. We are delighted that you enjoyed our service. We will pass on the message to our staff. :)

Rated 5 out of 5 stars

Excellent customer service

I was really impressed with Stoneacre at Peterborough. Picked up my car and dropped it off too when finished, kept me up to date with goings on and works required, no fuss and very pleasant experience.

October 10, 2016
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Hi Caroline, thanks for the fantastic review!

Rated 5 out of 5 stars

great service and value for money

i went to look at a car and bought it within 20 mins, the price was right the salesman was honest professional and really accommodating. He serviced my requirement and instilled me with confidence. I picked up my car the next day without fuss or fanfare. I was delighted with it all around and would recommend them to family and friends

April 10, 2016
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Hi Jacob, thanks for the kind review. We really appreciate it.

Rated 5 out of 5 stars

Dream car from Dream Dealership

From research I knew the car of my dreams was perhaps a little out of reach; that was until I landed on Stoneacre's website and found just what I'd been looking for at Stoneacre specialist (the prestige arm of the well known motor group). The vehicle was displayed beautifully with all the information at my finger tips, a Porsche 911 Carrera S 3.8 in white. Wow! It was the cheapest in the country and was fully spec'd. I made a call and was delighted with the relaxed, friendly and extremely professional tone of Manager, Tim Severn. He provided all the information I needed to make an appointment to test drive the car. This was when I knew the car belonged to me, the Cayman I had in possession was no longer on the pedestal I had placed it on. The 911 S 3.8 was absolutely what I was looking for and had dreamt about driving. It was stunning and totally immaculate, the drive was right and the sound on the engine made my decision to purchase easy. The price I received in PX was indeed £1000 more than JCT Porsche and their service from beginning to end was first class.
Thanks Stoneacre you've made my Birthday weekend.... If you're looking for a prestige vehicle, I would have no hesitation in recommending Tim Severn and the business team at Stoneacre Motor Group.
Thank you.

April 8, 2016
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Hi Camille, thanks for the fantastic feedback, we really appreciate it. Enjoy the Porsche!

Rated 5 out of 5 stars

Excellent, professional service

I purchased from Stoneacre Specialist in October 2015. My initial contact was welcomed and my request for a video of the car promptly received the same day. All communications were timely and answered all my questions - both Milo and Tim kindly sent many, many pictures! The dealership is nearly a 400 mile-round trip for me, so the dealership warmly welcomed a couple of local friends, who went to view the car on my behalf. A very professional and friendly sale from Tim, with great attention to detail. My requests for a bit of work to the interior were understood and dealt with as per my requirements. It is clear the best customer experience is paramount to the team at Stonacre Specialist. I am enjoying my purchase very much! Thank you again.

March 1, 2016
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Hi Sophie, thank you for the fantastic review. We're glad you're enjoying the car!

Rated 5 out of 5 stars

Excellent service!

I recently purchased a used car from Stoneacre Specialist Cars. I feel that I received excellent service at every stage of the deal. The salesman, Tim, talked through the car in great detail. He was knowledgeable, patient and honest. The transaction went through smoothly and the paperwork was dealt with easily, with all aftersales offers discussed thoroughly but in no way pushed on me. The car was in great condition and looked as good as new throughout. I'm certainly a very satisfied customer, and would not hesitate to recommend or use Stoneacre again. Great stuff!

October 7, 2015
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Hi Rob, thanks for the fantastic review. We really appreciate it.

Rated 5 out of 5 stars

Excellent service

I would recommend Stoneacres to anybody they have been extremely thorough with my transaction of part exchanging my car for the car that I bought,they even delivered the car right to my front door which was very helpful.

October 6, 2015
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Thank you for the feedback Mrs Duce, we will pass on the message to the Stoneacre Specialist team.

Rated 5 out of 5 stars

Great Sales Team

Buying a car can sometimes leave you feeling stressed and like you didn't get the best deal, but the team at Stoneacre did the deal at a speed I felt comfortable with, no pressure and gave me a great deal, and a special thanks to Tim, credit to Stoneacre 👍

October 6, 2015
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Hi Ian, thank you for the great feedback. We really appreciate it and we hope you see you again in future.

Rated 5 out of 5 stars

Outstanding customer experience provided by a very professional team!!

Tim and his team looked after me from the beginning of the process right until i drove the car away. It was a pleasure to deal with the team and nothing was too much trouble. They even sorted my private plate out which took all the hassle out of the whole change over. I would recommend Stoneacre Specialist to all my family & friends when they are looking to change their vehicle. Outstanding!

October 6, 2015
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Hi Steve, thank you for the brilliant feedback, it really is appreciated.

Rated 5 out of 5 stars

Stoneacre Specialist Cars provided us with a Number One specialist service

I cannot praise enough Tim Severn of Stoneacre's Specialist Cars division at Thorne for the level of service he provided when we purchased a used Jaguar XK from his company. This has turned out to be a fantastic vehicle, made all the better by the buying experience. We have bought many 'specialist' cars in our time but never experienced such attention to detail by the seller. Even though they are not local to us, they will be on our list when seeking replacement for either of our executive cars in the future.

October 5, 2015
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Thank you for the brilliant feedback Brian, we will pass on the message to Tim at Stoneacre Specialist.

Rated 5 out of 5 stars

Dealing with Stoneacre

I saw the car I had always wanted in an Ebay add from Stoneacre Cars. From my first email I was treated as a valued customer, I was sent a personal video of the car in question with all the relevant points shown. I told Tim Severn the manager what I had for a trade in and we did a deal there and then. He even sorted my insurance out for me. when we arrived at the Stoneacre HQ he was there to greet us and had our new car under wraps so as we would see it at its absolute best. We were not disappointed having driven 260 miles and only seen the car on video. I would have no hesitation in dealing with Stoneacre again and Tim Severn

October 2, 2015
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Hi Mr. Walker, thank you for the brilliant review. We will pass on the message to Tim at Stoneacre Specialist.

Rated 5 out of 5 stars

exellent

spoke to Tim Seven at stoneacre and he was a true gent the transaction went very smooth and he couldnt do enough to help out. Will definately be using them again . 5 Stars from me

March 15, 2015
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Thank you Jim for your kind review, we hope you enjoy your new vehicle!

Stoneacre Specialist team.

Rated 5 out of 5 stars

Audi A5

Great experience on buying my car from stoneacre, found them to be friendly, helpful, and made the process easy and went the extra mile to accommodate.

March 13, 2015
Unprompted review
stoneacrespecialist.co.uk logo

Reply from stoneacrespecialist.co.uk

Thank you for the review Andrew. Enjoy your new car!

Stoneacre Specialist

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look