Stone Lain Reviews 

463
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful design and exquisite quality of the stoneware, stating that the items look wonderful on their dining tables. Shoppers also highly appreciate the exceptionally secure packaging that prevents shipping damage and the fast delivery service that brings orders safely to their front doors. Some reviewers were not happy with minor flaws, noting that regular silverware leaves visible gray marks on the surfaces of the dishes during meals. A few consumers also mentioned encountering occasional surface scratches, unexpected blemishes, or color descriptions that did not match their personal expectations.

What people talk about most

Product

Consumers find satisfaction in the stoneware, praising the beautiful designs, high quality, and secure... See more

Quality

Customers had positive experiences with quality, expressing delight over the beautiful, exquisite stoneware... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that orders arrive... See more

Order

Users describe positive interactions with order, highlighting that it is easy to place purchases online and... See more

Customer service

People report positive experiences with customer service, noting that agents respond very quickly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We chipped a couple dinner plates taking them out of the dishwasher. I emailed product support and they graciously allowed me to order 2 dinner plates, despite their policy of selling an entire set. I... See more

Rated 5 out of 5 stars

Great shipment. Arrived packaged well. The plates and bowls are beautiful, sturdy, well stackable, microwaveable, dishwasher safe…everything we were looking for. It’s just like what we expected based... See more

Rated 5 out of 5 stars

I ordered a dinnerware set that I was very excited about and upon receiving unfortunately was not going to work for our family. Had to much of a matte finish. However, costumer service was quick to... See more

Rated 5 out of 5 stars

For the price I was just impressed and I am a private chef. I’m always looking for beautiful white dishes, I really just wanted all the plates, but I decided that I will use the little coffee mugs fo... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

463 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(463)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Satisfied

Easy to order from your site. The Dishes and glasses I ordered are beautiful and the quality is exquisite. Delivery was on time and there was no damage to the products during shipping and delivery. Highly satisfied!

July 2, 2026
Rated 5 out of 5 stars

For the price I was just impressed and…

For the price I was just impressed and I am a private chef. I’m always looking for beautiful white dishes, I really just wanted all the plates, but I decided that I will use the little coffee mugs for something else maybe a chocolate pot de creme in there or something.
Thank you I ordered 3 more sets ❤️👨🏻‍🍳

June 26, 2026
Rated 5 out of 5 stars

Awesome Customer Service

I made a mistake in what I ordered. Their customer service took care of me right away and they were more than fair in helping me get what I had really wanted in stoneware. Also, the stoneware is beautiful and just as shown on their web site.

June 5, 2026
Rated 5 out of 5 stars

Excellent product

Excellent product. Love these new dishes and flatware. Beautifully Beautiful, beautifully packed, shipped and arrived on time. Great experience. Would definitely recommend this company and their products.

May 25, 2026
Rated 3 out of 5 stars

Beautiful but flawed

The set is beautiful and reasonably priced and shipped quickly, however there are some imperfections in some of the pieces that are a bit frustrating. That is my only complaint, but because they are fired into the plates and bowls there isn’t anything I can do to remove them. I understand pottery has its variants but this could have been avoided with more scrutinized quality control procedures from the manufacturer.

May 28, 2026
Rated 5 out of 5 stars

Beautiful Dishes!

The dishes are beautiful, high quality, and affordably priced. And I received my order just a few days after placing it. Could not be happier!

May 20, 2026
Rated 3 out of 5 stars

The packaging was secure…

The packaging was secure and I wasn’t in a hurry, so they came fast enough. I wish they were blacker. A deep black. I don’t think I will find any, so these are fine.

April 19, 2026
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Reply from Stone Lain

Hi, Thanks for the feedback if you are looking for something with a deeper black we have a few options in other shapes you can reach out to support@stonelain.com and they will be able to assist you in finding the set that you are looking for

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